Hi.
I am posting because I need help removing malware from my computer.
I am pretty skilled with computers and decent with virus removal
but I slipped up and made a very dumb mistake last week when I
was helping a friend remove malware from his laptop.
The laptop he had was infected with a few malware programs.
Antivirus 360 or something like that, is the only one that I
can recall for sure. Anyway. I used my flashdrive to install
Malwarebytes and clean his computer. I also used Avast! to
run a checkup scan. I removed most of the malware from his computer
but there was one small problem he kept getting that would restart
his computer if it was left idle for too long. I tracked the folder down (I forget the location)
but I couldn't specify which files where contaminated so I made a copy of the files to my flash drive
to backup just in case his system needed anything to run once I deleted them.
In doing this I didn't stop to think that I was copying the virus also!
Since then I have plugged my flashdrive into two computers.
My desktop and my laptop. Which brings me to my problem. It took a minute for me to realize that the
computers had become infected with malware from the flash drive. I deleted the files from my drive
but now I am having a very hard time trying to remove the malware from both
of my own computers.
The symptopms of the malware are just this one pop up that keeps
occuring. Nothing else happens. But this pop up is really annoying.
I have run updated versions of Malwarebytes and Avast! to try to
clean it but it keeps slipping through unnoticed. I know there is a
virus because I've done research and tracked down the folder and file
that the virus creates and the executable that it runs.
Ive tried deleting the files but of course they just keep popping
back up because the virus makes more copies.
Attached below is my hijackthis log and screenshots of the pop ups and the folder location
that the virus is copying files. I have identified two infected files
"s2dsxdshd" and "srdshd" which keep regenerating after I delete them.
I am also convinced that the two NTUSER files (the txt and the DAT) are infected also.
Screenshots are attached also. ANY help is greatly appreciated.
This is my desktop. I will post my laptop later.
Thanks
I am posting because I need help removing malware from my computer.
I am pretty skilled with computers and decent with virus removal
but I slipped up and made a very dumb mistake last week when I
was helping a friend remove malware from his laptop.
The laptop he had was infected with a few malware programs.
Antivirus 360 or something like that, is the only one that I
can recall for sure. Anyway. I used my flashdrive to install
Malwarebytes and clean his computer. I also used Avast! to
run a checkup scan. I removed most of the malware from his computer
but there was one small problem he kept getting that would restart
his computer if it was left idle for too long. I tracked the folder down (I forget the location)
but I couldn't specify which files where contaminated so I made a copy of the files to my flash drive
to backup just in case his system needed anything to run once I deleted them.
In doing this I didn't stop to think that I was copying the virus also!
Since then I have plugged my flashdrive into two computers.
My desktop and my laptop. Which brings me to my problem. It took a minute for me to realize that the
computers had become infected with malware from the flash drive. I deleted the files from my drive
but now I am having a very hard time trying to remove the malware from both
of my own computers.
The symptopms of the malware are just this one pop up that keeps
occuring. Nothing else happens. But this pop up is really annoying.
I have run updated versions of Malwarebytes and Avast! to try to
clean it but it keeps slipping through unnoticed. I know there is a
virus because I've done research and tracked down the folder and file
that the virus creates and the executable that it runs.
Ive tried deleting the files but of course they just keep popping
back up because the virus makes more copies.
Attached below is my hijackthis log and screenshots of the pop ups and the folder location
that the virus is copying files. I have identified two infected files
"s2dsxdshd" and "srdshd" which keep regenerating after I delete them.
I am also convinced that the two NTUSER files (the txt and the DAT) are infected also.
Screenshots are attached also. ANY help is greatly appreciated.
This is my desktop. I will post my laptop later.
Thanks
