This PC had commercials playing in the background and multiple blue screens of death. Malwarebytes was run initially and found this:
Registry Data Items Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowHelp (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowRun (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
Norton 360 is blocking attempts to access harmful websites
The problem continued, but apparently has fixed itself over the last couple of days although Norton 360 is still randomly popping up windows that are blocking attempts to access harmful websites. Since I really don't believe this PC is clean, I need your help in figuring out.
Please find the attached logs:
MBAM
Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org
Database version: v2012.07.29.09
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Leslie Carey :: LESLIELAPTOP [administrator]
Protection: Enabled
7/29/2012 1:25:35 PM
mbam-log-2012-07-29 (13-25-35).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 247161
Time elapsed: 47 minute(s), 50 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
GMER
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2012-07-29 16:03:22
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0 Hitachi_ rev.FBEO
Running: gmer.exe; Driver: C:\DOCUME~1\LESLIE~1\LOCALS~1\Temp\pwtdapog.sys
---- Disk sectors - GMER 1.0.15 ----
Disk \Device\Harddisk0\DR0 sector 00: rootkit-like behavior
---- Devices - GMER 1.0.15 ----
Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)
AttachedDevice fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
---- EOF - GMER 1.0.15 ----
ATTACH.txt
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 3/3/2009 4:44:56 PM
System Uptime: 7/29/2012 2:35:31 PM (2 hours ago)
.
Motherboard: Dell Inc. | | 0M277C
Processor: Intel(R) Core(TM)2 Duo CPU T5670 @ 1.80GHz | U2E1 | 1777/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 223 GiB total, 43.741 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_02731028&REV_02\4&139D1158&0&00E4
Manufacturer: Realtek Semiconductor Corp.
Name: Realtek PCIe GBE Family Controller
PNP Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_02731028&REV_02\4&139D1158&0&00E4
Service: RTLE8023xp
.
==== System Restore Points ===================
.
RP971: 4/30/2012 12:01:38 PM - System Checkpoint
RP972: 5/1/2012 3:57:47 PM - System Checkpoint
RP973: 5/2/2012 6:13:11 PM - System Checkpoint
RP974: 5/4/2012 6:51:28 AM - System Checkpoint
RP975: 5/5/2012 5:09:48 PM - System Checkpoint
RP976: 5/7/2012 9:10:35 AM - System Checkpoint
RP977: 5/8/2012 9:42:41 AM - System Checkpoint
RP978: 5/9/2012 7:00:18 AM - Software Distribution Service 3.0
RP979: 5/10/2012 7:01:00 AM - System Checkpoint
RP980: 5/10/2012 7:58:48 AM - Software Distribution Service 3.0
RP981: 5/11/2012 8:30:33 AM - System Checkpoint
RP982: 5/12/2012 1:39:12 PM - System Checkpoint
RP983: 5/13/2012 5:20:03 PM - System Checkpoint
RP984: 5/14/2012 8:49:05 PM - System Checkpoint
RP985: 5/16/2012 6:51:12 AM - System Checkpoint
RP986: 5/17/2012 6:59:18 AM - System Checkpoint
RP987: 5/18/2012 9:47:57 AM - System Checkpoint
RP988: 5/18/2012 5:58:25 PM - Installed HP Product Detection
RP989: 5/18/2012 5:58:40 PM - Installed Hewlett-Packard ACLM.NET v1.1.0.0.
RP990: 5/19/2012 6:30:11 PM - System Checkpoint
RP991: 5/20/2012 7:02:51 PM - System Checkpoint
RP992: 5/22/2012 9:11:52 AM - System Checkpoint
RP993: 5/22/2012 3:03:28 PM - Software Distribution Service 3.0
RP994: 5/23/2012 5:53:09 AM - Software Distribution Service 3.0
RP995: 5/24/2012 2:51:18 PM - System Checkpoint
RP996: 5/25/2012 5:31:05 PM - System Checkpoint
RP997: 5/26/2012 8:10:12 PM - System Checkpoint
RP998: 5/28/2012 5:49:30 PM - System Checkpoint
RP999: 5/30/2012 8:05:36 AM - System Checkpoint
RP1000: 6/1/2012 5:07:06 PM - System Checkpoint
RP1001: 6/2/2012 6:02:39 PM - System Checkpoint
RP1002: 6/4/2012 7:28:10 AM - System Checkpoint
RP1003: 6/5/2012 8:30:35 AM - System Checkpoint
RP1004: 6/5/2012 10:55:36 PM - Software Distribution Service 3.0
RP1005: 6/7/2012 11:15:00 AM - System Checkpoint
RP1006: 6/8/2012 11:28:13 AM - System Checkpoint
RP1007: 6/9/2012 12:49:22 PM - System Checkpoint
RP1008: 6/10/2012 6:03:22 PM - System Checkpoint
RP1009: 6/11/2012 3:00:15 AM - Software Distribution Service 3.0
RP1010: 6/11/2012 7:13:19 AM - Software Distribution Service 3.0
RP1011: 6/11/2012 12:24:23 PM - Software Distribution Service 3.0
RP1012: 6/11/2012 5:26:46 PM - Software Distribution Service 3.0
RP1013: 6/11/2012 5:57:46 PM - Software Distribution Service 3.0
RP1014: 6/11/2012 7:26:28 PM - Software Distribution Service 3.0
RP1015: 6/12/2012 3:00:17 AM - Software Distribution Service 3.0
RP1016: 6/12/2012 7:13:27 AM - Software Distribution Service 3.0
RP1017: 6/12/2012 7:04:03 PM - Software Distribution Service 3.0
RP1018: 6/13/2012 11:05:37 PM - System Checkpoint
RP1019: 6/14/2012 11:54:34 PM - System Checkpoint
RP1020: 6/16/2012 10:41:02 AM - System Checkpoint
RP1021: 6/17/2012 7:23:47 PM - System Checkpoint
RP1022: 6/18/2012 9:08:49 PM - System Checkpoint
RP1023: 6/20/2012 12:10:32 PM - System Checkpoint
RP1024: 6/21/2012 12:19:08 PM - System Checkpoint
RP1025: 6/22/2012 12:46:22 PM - System Checkpoint
RP1026: 6/23/2012 1:09:33 PM - System Checkpoint
RP1027: 6/23/2012 1:45:06 PM - Software Distribution Service 3.0
RP1028: 6/23/2012 1:54:52 PM - Software Distribution Service 3.0
RP1029: 6/23/2012 3:26:37 PM - Software Distribution Service 3.0
RP1030: 6/25/2012 7:07:38 PM - System Checkpoint
RP1031: 6/26/2012 8:05:41 PM - System Checkpoint
RP1032: 6/28/2012 5:15:16 PM - System Checkpoint
RP1033: 6/29/2012 6:32:12 PM - System Checkpoint
RP1034: 6/30/2012 6:33:09 PM - System Checkpoint
RP1035: 7/1/2012 6:45:17 PM - System Checkpoint
RP1036: 7/3/2012 9:04:20 AM - System Checkpoint
RP1037: 7/4/2012 9:50:58 AM - System Checkpoint
RP1038: 7/5/2012 7:50:04 PM - System Checkpoint
RP1039: 7/7/2012 7:11:47 PM - System Checkpoint
RP1040: 7/18/2012 10:03:34 PM - System Checkpoint
RP1041: 7/19/2012 10:27:15 AM - Software Distribution Service 3.0
RP1042: 7/20/2012 10:36:45 AM - System Checkpoint
RP1043: 7/20/2012 12:36:26 PM - Software Distribution Service 3.0
RP1044: 7/21/2012 4:11:42 PM - Software Distribution Service 3.0
RP1045: 7/23/2012 12:11:22 PM - System Checkpoint
RP1046: 7/24/2012 12:32:08 PM - System Checkpoint
RP1047: 7/25/2012 1:28:52 PM - System Checkpoint
RP1048: 7/25/2012 7:04:09 PM - Unsigned driver install
RP1049: 7/26/2012 6:07:26 AM - Software Distribution Service 3.0
RP1050: 7/26/2012 11:53:24 AM - Software Distribution Service 3.0
RP1051: 7/26/2012 12:25:48 PM - Software Distribution Service 3.0
RP1052: 7/26/2012 12:42:38 PM - Software Distribution Service 3.0
RP1053: 7/26/2012 2:17:02 PM - Software Distribution Service 3.0
RP1054: 7/26/2012 3:53:54 PM - Software Distribution Service 3.0
RP1055: 7/26/2012 4:16:23 PM - Software Distribution Service 3.0
RP1056: 7/26/2012 4:27:44 PM - Software Distribution Service 3.0
RP1057: 7/26/2012 4:41:55 PM - Software Distribution Service 3.0
RP1058: 7/26/2012 4:49:23 PM - Software Distribution Service 3.0
RP1059: 7/26/2012 5:24:45 PM - Software Distribution Service 3.0
RP1060: 7/26/2012 7:49:40 PM - Software Distribution Service 3.0
RP1061: 7/26/2012 9:45:18 PM - Software Distribution Service 3.0
RP1062: 7/27/2012 10:32:14 PM - System Checkpoint
RP1063: 7/28/2012 11:26:36 PM - System Checkpoint
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.3)
Adobe Shockwave Player
Advanced Audio FX Engine
Advanced Video FX Engine
Amazing Slow Downer (remove only)
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bing Bar
Bonjour
Canon Camera Access Library
Canon Camera Support Core Library
Canon G.726 WMP-Decoder
Canon IJ Network Tool
Canon MovieEdit Task for ZoomBrowser EX
Canon MP Navigator EX 2.0
Canon MP620 series MP Drivers
Canon MP620 series User Registration
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities Easy-PhotoPrint EX
Canon Utilities EOS Utility
Canon Utilities My Printer
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities Solution Menu
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Choice Guard
ClearType Tuning Control Panel Applet
DD Poker 3
Dell Support Center (Support Software)
Dell System Restore
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card Utility
DING!
Flixster Collections
Garmin City Navigator North America NT 2009.11 Update
Garmin City Navigator North America NT 2013.10 Update
Garmin Communicator Plugin
Garmin USB Drivers
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
GoToAssist 8.0.0.514
Hewlett-Packard ACLM.NET v1.1.0.0
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB932716-v2)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB953955)
Hotfix for Windows XP (KB954434)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB958347)
Hotfix for Windows XP (KB959252)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Photo Creations
HP Photosmart 5510d series Basic Device Software
HP Photosmart 5510d series Help
HP Photosmart 5510d series Product Improvement Study
HP Product Detection
HP Update
Intel(R) Graphics Media Accelerator Driver
iSEEK AnswerWorks English Runtime
iTunes
Java(TM) 6 Update 16
Java(TM) 6 Update 17
Java(TM) 6 Update 7
Junk Mail filter update
Laptop Integrated Webcam Driver (1.01.01.0529)
Live! Cam Avatar Creator
Live! Cam Avatar v1.0
Malwarebytes Anti-Malware version 1.62.0.1300
McAfee Security Scan Plus
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft MapPoint North America 2004
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Standard
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft WSE 3.0 Runtime
Microsoft Zoo Tycoon
MobileMe Control Panel
Move Networks Media Player for Internet Explorer
Mozilla Firefox 9.0.1 (x86 en-US)
MP3 Download Manager
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB973685)
MSXML 6.0 Parser (KB927977)
Norton 360
PMB
PowerDVD
Quicken 2012
Quicken WillMaker Plus 2012
QuickSet
QuickTime
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler 3
Roxio Update Manager
Safari
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
ShopAtHome.com Toolbar
Skype Click to Call
Skype™ 5.8
Sonic CinePlayer Decoder Pack
Spotify
Synaptics Pointing Device Driver
TWC Customer Controls
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB898461)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951618-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Verizon Wireless Download Manager 2.2.3-SNAPSHOT-r10103
W Photo Studio
Walmart MP3 Music Downloads
WebFldrs XP
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell(TM) 1.0
Windows Presentation Foundation
XML Paper Specification Shared Components Pack 1.0
.
==== Event Viewer Messages From Past Week ========
.
7/28/2012 12:56:26 PM, error: Service Control Manager [7034] - The PMBDeviceInfoProvider service terminated unexpectedly. It has done this 1 time(s).
7/27/2012 5:49:32 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Java Quick Starter service to connect.
7/27/2012 5:49:32 AM, error: Service Control Manager [7000] - The Java Quick Starter service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/25/2012 7:55:11 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Adobe Flash Player Update Service service to connect.
7/25/2012 7:55:11 PM, error: Service Control Manager [7000] - The Adobe Flash Player Update Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/25/2012 6:32:17 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 95b08570, parameter4 00000000.
7/25/2012 6:32:11 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Skype Updater service to connect.
7/25/2012 6:32:11 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PMBDeviceInfoProvider service to connect.
7/25/2012 6:32:11 AM, error: Service Control Manager [7000] - The Skype Updater service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/25/2012 6:32:11 AM, error: Service Control Manager [7000] - The PMBDeviceInfoProvider service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/25/2012 6:24:22 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 97a83570, parameter4 00000000.
7/25/2012 6:13:04 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 97e8e570, parameter4 00000000.
7/25/2012 3:47:20 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
7/24/2012 5:36:21 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the N360 service.
7/23/2012 8:43:12 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 ba277570, parameter4 00000000.
7/23/2012 6:22:03 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 96c32570, parameter4 00000000.
7/23/2012 6:11:31 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 9509d570, parameter4 00000000.
7/23/2012 6:09:25 AM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/23/2012 6:09:20 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
7/23/2012 6:03:04 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 95b70570, parameter4 00000000.
7/23/2012 6:00:26 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/23/2012 6:00:25 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
7/23/2012 5:55:06 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 95caa570, parameter4 00000000.
7/23/2012 5:47:07 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 970f0570, parameter4 00000000.
7/23/2012 5:45:06 AM, error: Service Control Manager [7000] - The HTTP SSL service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/23/2012 5:45:00 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HTTP SSL service to connect.
7/22/2012 6:14:47 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 97184570, parameter4 00000000.
7/22/2012 6:14:43 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 94a3e570, parameter4 00000000.
7/22/2012 6:12:49 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 93ed1570, parameter4 00000000.
7/22/2012 5:36:33 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 94adc570, parameter4 00000000.
7/22/2012 5:36:29 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 a4783570, parameter4 00000000.
7/22/2012 5:36:25 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 93b56570, parameter4 00000000.
7/22/2012 5:35:56 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 94f49570, parameter4 00000000.
7/22/2012 4:52:20 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 9690e570, parameter4 00000000.
7/22/2012 4:38:03 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 9777a570, parameter4 00000000.
7/22/2012 4:27:30 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 a19d3570, parameter4 00000000.
.
Registry Data Items Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowHelp (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowRun (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
Norton 360 is blocking attempts to access harmful websites
The problem continued, but apparently has fixed itself over the last couple of days although Norton 360 is still randomly popping up windows that are blocking attempts to access harmful websites. Since I really don't believe this PC is clean, I need your help in figuring out.
Please find the attached logs:
MBAM
Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org
Database version: v2012.07.29.09
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Leslie Carey :: LESLIELAPTOP [administrator]
Protection: Enabled
7/29/2012 1:25:35 PM
mbam-log-2012-07-29 (13-25-35).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 247161
Time elapsed: 47 minute(s), 50 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
GMER
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2012-07-29 16:03:22
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0 Hitachi_ rev.FBEO
Running: gmer.exe; Driver: C:\DOCUME~1\LESLIE~1\LOCALS~1\Temp\pwtdapog.sys
---- Disk sectors - GMER 1.0.15 ----
Disk \Device\Harddisk0\DR0 sector 00: rootkit-like behavior
---- Devices - GMER 1.0.15 ----
Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)
AttachedDevice fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
---- EOF - GMER 1.0.15 ----
ATTACH.txt
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 3/3/2009 4:44:56 PM
System Uptime: 7/29/2012 2:35:31 PM (2 hours ago)
.
Motherboard: Dell Inc. | | 0M277C
Processor: Intel(R) Core(TM)2 Duo CPU T5670 @ 1.80GHz | U2E1 | 1777/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 223 GiB total, 43.741 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_02731028&REV_02\4&139D1158&0&00E4
Manufacturer: Realtek Semiconductor Corp.
Name: Realtek PCIe GBE Family Controller
PNP Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_02731028&REV_02\4&139D1158&0&00E4
Service: RTLE8023xp
.
==== System Restore Points ===================
.
RP971: 4/30/2012 12:01:38 PM - System Checkpoint
RP972: 5/1/2012 3:57:47 PM - System Checkpoint
RP973: 5/2/2012 6:13:11 PM - System Checkpoint
RP974: 5/4/2012 6:51:28 AM - System Checkpoint
RP975: 5/5/2012 5:09:48 PM - System Checkpoint
RP976: 5/7/2012 9:10:35 AM - System Checkpoint
RP977: 5/8/2012 9:42:41 AM - System Checkpoint
RP978: 5/9/2012 7:00:18 AM - Software Distribution Service 3.0
RP979: 5/10/2012 7:01:00 AM - System Checkpoint
RP980: 5/10/2012 7:58:48 AM - Software Distribution Service 3.0
RP981: 5/11/2012 8:30:33 AM - System Checkpoint
RP982: 5/12/2012 1:39:12 PM - System Checkpoint
RP983: 5/13/2012 5:20:03 PM - System Checkpoint
RP984: 5/14/2012 8:49:05 PM - System Checkpoint
RP985: 5/16/2012 6:51:12 AM - System Checkpoint
RP986: 5/17/2012 6:59:18 AM - System Checkpoint
RP987: 5/18/2012 9:47:57 AM - System Checkpoint
RP988: 5/18/2012 5:58:25 PM - Installed HP Product Detection
RP989: 5/18/2012 5:58:40 PM - Installed Hewlett-Packard ACLM.NET v1.1.0.0.
RP990: 5/19/2012 6:30:11 PM - System Checkpoint
RP991: 5/20/2012 7:02:51 PM - System Checkpoint
RP992: 5/22/2012 9:11:52 AM - System Checkpoint
RP993: 5/22/2012 3:03:28 PM - Software Distribution Service 3.0
RP994: 5/23/2012 5:53:09 AM - Software Distribution Service 3.0
RP995: 5/24/2012 2:51:18 PM - System Checkpoint
RP996: 5/25/2012 5:31:05 PM - System Checkpoint
RP997: 5/26/2012 8:10:12 PM - System Checkpoint
RP998: 5/28/2012 5:49:30 PM - System Checkpoint
RP999: 5/30/2012 8:05:36 AM - System Checkpoint
RP1000: 6/1/2012 5:07:06 PM - System Checkpoint
RP1001: 6/2/2012 6:02:39 PM - System Checkpoint
RP1002: 6/4/2012 7:28:10 AM - System Checkpoint
RP1003: 6/5/2012 8:30:35 AM - System Checkpoint
RP1004: 6/5/2012 10:55:36 PM - Software Distribution Service 3.0
RP1005: 6/7/2012 11:15:00 AM - System Checkpoint
RP1006: 6/8/2012 11:28:13 AM - System Checkpoint
RP1007: 6/9/2012 12:49:22 PM - System Checkpoint
RP1008: 6/10/2012 6:03:22 PM - System Checkpoint
RP1009: 6/11/2012 3:00:15 AM - Software Distribution Service 3.0
RP1010: 6/11/2012 7:13:19 AM - Software Distribution Service 3.0
RP1011: 6/11/2012 12:24:23 PM - Software Distribution Service 3.0
RP1012: 6/11/2012 5:26:46 PM - Software Distribution Service 3.0
RP1013: 6/11/2012 5:57:46 PM - Software Distribution Service 3.0
RP1014: 6/11/2012 7:26:28 PM - Software Distribution Service 3.0
RP1015: 6/12/2012 3:00:17 AM - Software Distribution Service 3.0
RP1016: 6/12/2012 7:13:27 AM - Software Distribution Service 3.0
RP1017: 6/12/2012 7:04:03 PM - Software Distribution Service 3.0
RP1018: 6/13/2012 11:05:37 PM - System Checkpoint
RP1019: 6/14/2012 11:54:34 PM - System Checkpoint
RP1020: 6/16/2012 10:41:02 AM - System Checkpoint
RP1021: 6/17/2012 7:23:47 PM - System Checkpoint
RP1022: 6/18/2012 9:08:49 PM - System Checkpoint
RP1023: 6/20/2012 12:10:32 PM - System Checkpoint
RP1024: 6/21/2012 12:19:08 PM - System Checkpoint
RP1025: 6/22/2012 12:46:22 PM - System Checkpoint
RP1026: 6/23/2012 1:09:33 PM - System Checkpoint
RP1027: 6/23/2012 1:45:06 PM - Software Distribution Service 3.0
RP1028: 6/23/2012 1:54:52 PM - Software Distribution Service 3.0
RP1029: 6/23/2012 3:26:37 PM - Software Distribution Service 3.0
RP1030: 6/25/2012 7:07:38 PM - System Checkpoint
RP1031: 6/26/2012 8:05:41 PM - System Checkpoint
RP1032: 6/28/2012 5:15:16 PM - System Checkpoint
RP1033: 6/29/2012 6:32:12 PM - System Checkpoint
RP1034: 6/30/2012 6:33:09 PM - System Checkpoint
RP1035: 7/1/2012 6:45:17 PM - System Checkpoint
RP1036: 7/3/2012 9:04:20 AM - System Checkpoint
RP1037: 7/4/2012 9:50:58 AM - System Checkpoint
RP1038: 7/5/2012 7:50:04 PM - System Checkpoint
RP1039: 7/7/2012 7:11:47 PM - System Checkpoint
RP1040: 7/18/2012 10:03:34 PM - System Checkpoint
RP1041: 7/19/2012 10:27:15 AM - Software Distribution Service 3.0
RP1042: 7/20/2012 10:36:45 AM - System Checkpoint
RP1043: 7/20/2012 12:36:26 PM - Software Distribution Service 3.0
RP1044: 7/21/2012 4:11:42 PM - Software Distribution Service 3.0
RP1045: 7/23/2012 12:11:22 PM - System Checkpoint
RP1046: 7/24/2012 12:32:08 PM - System Checkpoint
RP1047: 7/25/2012 1:28:52 PM - System Checkpoint
RP1048: 7/25/2012 7:04:09 PM - Unsigned driver install
RP1049: 7/26/2012 6:07:26 AM - Software Distribution Service 3.0
RP1050: 7/26/2012 11:53:24 AM - Software Distribution Service 3.0
RP1051: 7/26/2012 12:25:48 PM - Software Distribution Service 3.0
RP1052: 7/26/2012 12:42:38 PM - Software Distribution Service 3.0
RP1053: 7/26/2012 2:17:02 PM - Software Distribution Service 3.0
RP1054: 7/26/2012 3:53:54 PM - Software Distribution Service 3.0
RP1055: 7/26/2012 4:16:23 PM - Software Distribution Service 3.0
RP1056: 7/26/2012 4:27:44 PM - Software Distribution Service 3.0
RP1057: 7/26/2012 4:41:55 PM - Software Distribution Service 3.0
RP1058: 7/26/2012 4:49:23 PM - Software Distribution Service 3.0
RP1059: 7/26/2012 5:24:45 PM - Software Distribution Service 3.0
RP1060: 7/26/2012 7:49:40 PM - Software Distribution Service 3.0
RP1061: 7/26/2012 9:45:18 PM - Software Distribution Service 3.0
RP1062: 7/27/2012 10:32:14 PM - System Checkpoint
RP1063: 7/28/2012 11:26:36 PM - System Checkpoint
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.3)
Adobe Shockwave Player
Advanced Audio FX Engine
Advanced Video FX Engine
Amazing Slow Downer (remove only)
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bing Bar
Bonjour
Canon Camera Access Library
Canon Camera Support Core Library
Canon G.726 WMP-Decoder
Canon IJ Network Tool
Canon MovieEdit Task for ZoomBrowser EX
Canon MP Navigator EX 2.0
Canon MP620 series MP Drivers
Canon MP620 series User Registration
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities Easy-PhotoPrint EX
Canon Utilities EOS Utility
Canon Utilities My Printer
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities Solution Menu
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Choice Guard
ClearType Tuning Control Panel Applet
DD Poker 3
Dell Support Center (Support Software)
Dell System Restore
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card Utility
DING!
Flixster Collections
Garmin City Navigator North America NT 2009.11 Update
Garmin City Navigator North America NT 2013.10 Update
Garmin Communicator Plugin
Garmin USB Drivers
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
GoToAssist 8.0.0.514
Hewlett-Packard ACLM.NET v1.1.0.0
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB932716-v2)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB953955)
Hotfix for Windows XP (KB954434)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB958347)
Hotfix for Windows XP (KB959252)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Photo Creations
HP Photosmart 5510d series Basic Device Software
HP Photosmart 5510d series Help
HP Photosmart 5510d series Product Improvement Study
HP Product Detection
HP Update
Intel(R) Graphics Media Accelerator Driver
iSEEK AnswerWorks English Runtime
iTunes
Java(TM) 6 Update 16
Java(TM) 6 Update 17
Java(TM) 6 Update 7
Junk Mail filter update
Laptop Integrated Webcam Driver (1.01.01.0529)
Live! Cam Avatar Creator
Live! Cam Avatar v1.0
Malwarebytes Anti-Malware version 1.62.0.1300
McAfee Security Scan Plus
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft MapPoint North America 2004
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Standard
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft WSE 3.0 Runtime
Microsoft Zoo Tycoon
MobileMe Control Panel
Move Networks Media Player for Internet Explorer
Mozilla Firefox 9.0.1 (x86 en-US)
MP3 Download Manager
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB973685)
MSXML 6.0 Parser (KB927977)
Norton 360
PMB
PowerDVD
Quicken 2012
Quicken WillMaker Plus 2012
QuickSet
QuickTime
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler 3
Roxio Update Manager
Safari
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
ShopAtHome.com Toolbar
Skype Click to Call
Skype™ 5.8
Sonic CinePlayer Decoder Pack
Spotify
Synaptics Pointing Device Driver
TWC Customer Controls
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB898461)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951618-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Verizon Wireless Download Manager 2.2.3-SNAPSHOT-r10103
W Photo Studio
Walmart MP3 Music Downloads
WebFldrs XP
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell(TM) 1.0
Windows Presentation Foundation
XML Paper Specification Shared Components Pack 1.0
.
==== Event Viewer Messages From Past Week ========
.
7/28/2012 12:56:26 PM, error: Service Control Manager [7034] - The PMBDeviceInfoProvider service terminated unexpectedly. It has done this 1 time(s).
7/27/2012 5:49:32 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Java Quick Starter service to connect.
7/27/2012 5:49:32 AM, error: Service Control Manager [7000] - The Java Quick Starter service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/25/2012 7:55:11 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Adobe Flash Player Update Service service to connect.
7/25/2012 7:55:11 PM, error: Service Control Manager [7000] - The Adobe Flash Player Update Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/25/2012 6:32:17 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 95b08570, parameter4 00000000.
7/25/2012 6:32:11 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Skype Updater service to connect.
7/25/2012 6:32:11 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PMBDeviceInfoProvider service to connect.
7/25/2012 6:32:11 AM, error: Service Control Manager [7000] - The Skype Updater service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/25/2012 6:32:11 AM, error: Service Control Manager [7000] - The PMBDeviceInfoProvider service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/25/2012 6:24:22 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 97a83570, parameter4 00000000.
7/25/2012 6:13:04 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 97e8e570, parameter4 00000000.
7/25/2012 3:47:20 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
7/24/2012 5:36:21 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the N360 service.
7/23/2012 8:43:12 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 ba277570, parameter4 00000000.
7/23/2012 6:22:03 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 96c32570, parameter4 00000000.
7/23/2012 6:11:31 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 9509d570, parameter4 00000000.
7/23/2012 6:09:25 AM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/23/2012 6:09:20 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
7/23/2012 6:03:04 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 95b70570, parameter4 00000000.
7/23/2012 6:00:26 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/23/2012 6:00:25 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
7/23/2012 5:55:06 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 95caa570, parameter4 00000000.
7/23/2012 5:47:07 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 970f0570, parameter4 00000000.
7/23/2012 5:45:06 AM, error: Service Control Manager [7000] - The HTTP SSL service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/23/2012 5:45:00 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HTTP SSL service to connect.
7/22/2012 6:14:47 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 97184570, parameter4 00000000.
7/22/2012 6:14:43 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 94a3e570, parameter4 00000000.
7/22/2012 6:12:49 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 93ed1570, parameter4 00000000.
7/22/2012 5:36:33 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 94adc570, parameter4 00000000.
7/22/2012 5:36:29 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 a4783570, parameter4 00000000.
7/22/2012 5:36:25 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 93b56570, parameter4 00000000.
7/22/2012 5:35:56 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 94f49570, parameter4 00000000.
7/22/2012 4:52:20 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 9690e570, parameter4 00000000.
7/22/2012 4:38:03 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 9777a570, parameter4 00000000.
7/22/2012 4:27:30 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9e81464, parameter3 a19d3570, parameter4 00000000.
.