Hello,
To provide a little background, I believe I may have a virus or malware on my system but my virus software was not able to find it. I use Norton 360 (just recently upgraded) and I was having some issues getting the backup utility to work correctly. I went online with a live chat tech agent and when they connected to my system the informed me that I have a virus called "desktop.ini" that is causing my computer to replicate the "desktop.ini" file in many of my folders. I did a quick search and there are over 200 copies of this file on my system. They offered to remove it from my system and get me back up and running for $99. I was a little put off by the fact the software I purchased could not find or protect me from this issue but thier tech guy found it in a few seconds (while not even looking for it). I was trying to decide what to do and looking up info on the net as to the virus I may have and to be honest I became confused. I spoke to a more tech savvy friend and he suggested I come here. I looked at the sticky thread and I have executed the steps as suggested and I am attaching the logs requested to this thread.
Also, it was recommended to me to run the free scan on RegCure and when I did I indicated I have over 1800 errors. I did not attempt to buy RegCure and fix this as I have seen mixed perspectives from a number of people more knowledgable than myself so I decided to wait to get a clear point of view from someone here.
I am hoping one of the experts on this forum can give me some help with repsect to what I should do next given the logs and info I have posted. I would really appreciate the insights...
Thanks in advance. Bodhi.
To provide a little background, I believe I may have a virus or malware on my system but my virus software was not able to find it. I use Norton 360 (just recently upgraded) and I was having some issues getting the backup utility to work correctly. I went online with a live chat tech agent and when they connected to my system the informed me that I have a virus called "desktop.ini" that is causing my computer to replicate the "desktop.ini" file in many of my folders. I did a quick search and there are over 200 copies of this file on my system. They offered to remove it from my system and get me back up and running for $99. I was a little put off by the fact the software I purchased could not find or protect me from this issue but thier tech guy found it in a few seconds (while not even looking for it). I was trying to decide what to do and looking up info on the net as to the virus I may have and to be honest I became confused. I spoke to a more tech savvy friend and he suggested I come here. I looked at the sticky thread and I have executed the steps as suggested and I am attaching the logs requested to this thread.
Also, it was recommended to me to run the free scan on RegCure and when I did I indicated I have over 1800 errors. I did not attempt to buy RegCure and fix this as I have seen mixed perspectives from a number of people more knowledgable than myself so I decided to wait to get a clear point of view from someone here.
I am hoping one of the experts on this forum can give me some help with repsect to what I should do next given the logs and info I have posted. I would really appreciate the insights...
Thanks in advance. Bodhi.
