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Nvidia releases fix for DisplayPort issues on Maxwell and Pascal graphics cards

By Greg S ยท 5 replies
Jun 8, 2018
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  1. A number of users of Nvidia's GeForce GTX 900 series and GeForce 10-series have experienced problems using newer monitors connected via DisplayPort 1.3 or 1.4. Problems have ranged from blank screens to the inability to properly boot up at all.

    Unfortunately, regular driver updates cannot fix the problems that many users have experienced. That said, the fix is now available to flash the BIOS of affected graphics cards. Nvidia's tool first unloads the existing driver from your system and then proceeds to flash the BIOS of your GPU. Do not interrupt the process during this time since a failed flash attempt could lead to serious problems.

    Add-in board partners need not worry about updating their own cards. Nvidia has ensured that the tool released works on both reference design cards and custom designs.

    This firmware update tool should only be run if you are experiencing any problems running a Maxwell or Pascal-based graphics card with a DisplayPort output. Following the flashing of firmware, a restart is recommended.

    Until there is further information available about the specifics of this tool, it is advised to hold off on using it unless you are experiencing exactly the described symptoms of DisplayPort problems.

    To be able to run the tool if you are unable to boot with DisplayPort, you must use a DVI, HDMI, or VGA cable instead or use a different monitor all together. Nvidia also recommends changing boot modes from UEFI to Legacy or from Legacy to UEFI. Forcing use of integrated graphics is also an acceptable solution in order to run Nvidia's update tool.

    Download Nvidia's DisplayPort Firmware Update tool.

    Permalink to story.

    Last edited by a moderator: Jun 8, 2018
  2. MoeJoe

    MoeJoe Banned Posts: 837   +441

    Radeon F T W !
  3. texasrattler

    texasrattler TS Evangelist Posts: 493   +183

    I use a Dell gaming monitor, I have had zero issues. I also ran the update n said I could update, so I ran it n it updated. Not a single issue.
    This update is more likely for more specific issue as ive been using a display port cable hooked to my evga 1070 for 6 months. As I said not a single issue.

    Also evga forums didnt seem to be as cautious as this article is stating. I highly doubt there is any reason not to update as I have seen no reason not to.
    Last edited: Jun 9, 2018
    Fluffmeister likes this.
  4. I've had this issue a couple of times. It's rare, but it's happened, to where my monitor would go blank for about 10 seconds, then back on. A real scare for sure. This update hopefully will remove the problem and any future scare. I have an EVGA 1080ti
  5. Ggomadesuwing

    Ggomadesuwing TS Rookie

    My 970GTXs had been using the DisplayPort for two years until Saturday, when I was greeted with a blank screen, but HDMI worked fine. Applied the update, but didn't fix it. Very strange.
  6. BENE63

    BENE63 TS Rookie

    I was having an issue with my Gsync monitor and GTX 1070 - waking from sleep I would see all my Windows shrunk and moved to the top left of the screen. Its a displayport issue where the monitor and GPU dont talk to each other and the card acts like the monitor is 800x600 instead of 2560x1440.

    I tried this update tool - it checked my card and applied the fix and all seemed okay then I began to see problems where my PC wouldnt wake from sleep - sometimes it would take a minute to resume and sometimes I had to press the reset button. I'd done a partial upgrade of my system around the same time so its taken some time to pin down the issue to GPU and that 'fix' but I flashed my GPU with a bios from
    VGA bios collection at TechPowerUp - not an update but the same bios version I was using .... now my system behaves properly and wakes from sleep as it should.

    My advice is - avoid this so called 'fix' from Nvidia.

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