Hello. ^^ I Want to start off saying i have never asked for help like this before.
I've been a frequent on a computer for the past four years or so, but normally all i ever do is play games.
About a month or so back i got a error, and i do not know if this is important. But it happened while in the middle of a game, where as it only began to pop up afterwards upon restart and never in the middle of anything.
"Services and controller app has encountered a problem and needs to restart."
it also gives me the error number " -1073741819" i googled it and it said it was the lsass virus.
However after trying around 3 different virus scans and several ad scans, registry fixers. Nothing has stopped this.
In fact. it has gotten worse.
Now my keyboard doesn't work at all on my computer.
And after that several other very large things have begun happened.
I Cant download anything off the microsoft.com site, my auto-update ceases to exist. Also, by what i say..
"Cannot download anything from microsoft.com", I Mean it.. I get a error saying the server doesn't exist or something close to that.
After playing with some registry i managed to bring back my Windows Firewall. But only temporarily.
I Really don't know what to do and sense my computer does not have a CD burner, losing the things i have downloaded/collected over the time i have had this computer, would be very emotional.
But up this this point i have been rambling.
This is all i have tried to this point.
Nod32
Registry Mechanic
Ad Aware
AVG
McAfee?(sp)
Hi-Jack this
Symnatec?(sp) lsass removal.
None of these have fixed it or even spotted sign of that virus.
I'm on Windows XP, Service pack 2.
Also, if this helps at all, i either get this error, or i do not.
And when i do get this error. It makes me restart, and if i do not, the hardware wizard application starts instead telling me that it cant find the software installation for my mouse (Which still works.)
It also did this for my keyboard until it randomly stopped working today.
Please get back to me.. I'd really really appreciate it.
Sarah Keene, Michigan
(PS. This is one of my first ever posts for anything, i'm sorry for my informal request. or if i did something wrong, admittedly, i am very desperate.)
I've been a frequent on a computer for the past four years or so, but normally all i ever do is play games.
About a month or so back i got a error, and i do not know if this is important. But it happened while in the middle of a game, where as it only began to pop up afterwards upon restart and never in the middle of anything.
"Services and controller app has encountered a problem and needs to restart."
it also gives me the error number " -1073741819" i googled it and it said it was the lsass virus.
However after trying around 3 different virus scans and several ad scans, registry fixers. Nothing has stopped this.
In fact. it has gotten worse.
Now my keyboard doesn't work at all on my computer.
And after that several other very large things have begun happened.
I Cant download anything off the microsoft.com site, my auto-update ceases to exist. Also, by what i say..
"Cannot download anything from microsoft.com", I Mean it.. I get a error saying the server doesn't exist or something close to that.
After playing with some registry i managed to bring back my Windows Firewall. But only temporarily.
I Really don't know what to do and sense my computer does not have a CD burner, losing the things i have downloaded/collected over the time i have had this computer, would be very emotional.
But up this this point i have been rambling.
This is all i have tried to this point.
Nod32
Registry Mechanic
Ad Aware
AVG
McAfee?(sp)
Hi-Jack this
Symnatec?(sp) lsass removal.
None of these have fixed it or even spotted sign of that virus.
I'm on Windows XP, Service pack 2.
Also, if this helps at all, i either get this error, or i do not.
And when i do get this error. It makes me restart, and if i do not, the hardware wizard application starts instead telling me that it cant find the software installation for my mouse (Which still works.)
It also did this for my keyboard until it randomly stopped working today.
Please get back to me.. I'd really really appreciate it.
Sarah Keene, Michigan
(PS. This is one of my first ever posts for anything, i'm sorry for my informal request. or if i did something wrong, admittedly, i am very desperate.)