Please help with a really annoying virus(or something)

By hampibaba
Jul 10, 2009
  1. Hello guys,
    Please help me because i cant seem to get anyware.
    I keep getting redirected every time i use Firefox or Google with something like smartbiz.
    I ran a scan with a free tool and it detected a zlob trojan,but the thing is i cant get rid of it.
    I have got malwarebytes and spybot but they wont open for some reason,so i downloaded them again and again and retried but it still wont let me use the programs,although i can use zone alarm but it dose not find anything.
    now i am completely lost and frustrated and don't know what to do next.
    Could you please help as its driving me insane.
    Many thanks.
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    Please follow the Steps in the Virus and Malware Removal Thread,

    When you have finished, attach the 3 logs. Helpers will review them for malware causing the redirect.
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