Problem with Laptop

By Colm ยท 13 replies
Feb 7, 2005
  1. Hey everybody,

    Firstly i'd like to say that since I have not got the slightest clue of what my problem is caused by, I just chose to post it here.

    I've got a Toshiba Satellite A10-S811, my processor is an Intel(R) Mobile Celeron 2.40 Ghz, 30 Gb HDD. It runs Windows XP, and has been in my possession for just over a year so the warranty has expired.

    So the problem is, whenever I play a game (i've tested this with 2 games needing a CD) my laptop will, after a random amount of time shut down without notice. I've tried downloading up-to-date graphic drivers, i've checked the system logs and all sorts of stuff.. and so I have in some way run into a wall as I just can't see what the problem is.

    If you need more information about the problem, or about my laptop's specs, just ask.

    Thank you for your attention ;)
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Before doing anything else. I would recommend that you open up you laptop and carefully clean away any dust and debris that have accumulated especially around the heatsink and fan.

    The best and safest way is to use a can of compressed air.

    The reason I`m suggesting this to you, is because laptops are very prone to heat issues, which may well be causing your problem, and a good clean may be all you need to do.

    Regards Howard :wave: :wave:
  3. Colm

    Colm TS Rookie Topic Starter

    Err.. Well I don't exactly see why, or how there could or should be any dust or debris inside my laptop, its not really in a dusty environment. And if that were the problem, then I don't think that this kind of thing would happen only when I play games, and it doesnt even happen with all games.

    But thanks anyway.. if ever you have some other idea...

  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Right click on my computer and select properties then the advanced tab and under startup and recovery click on settings and uncheck the box that says automatically restart then click apply ok.

    Reboot your computer.

    Now the next time you have a problem whilst playing a game instead of your computer just shutting down you should receive an error message telling you what caused the problem.

    Pay particular attention to any drivers identified in the stop message.

    You may also receive a list of hexadecimal numbers if you do, post them here and we will let you know what they mean.

    At the present moment I am still of the opinion that it is some kind of heat issue possibly with either your cpu or graphics card.

    Regards Howard

  5. Colm

    Colm TS Rookie Topic Starter

    I've done as you said, but I didn't receive any message when it shut itself down.

    I'm on an idea, i'll tell you soon enough if it works out.
  6. Colm

    Colm TS Rookie Topic Starter

    Okay, so today my laptop gave me twice the 'Blue Screen Of Death'

    And the error is..

    Error Code 1000008e, parameter 1 e0000001, parameter 2 f9bf1925, parameter 3 efe1d474, parameter 4 00000000.

    You can also have it this way:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 38 1000008
    0020: 65 20 20 50 61 72 61 6d e Param
    0028: 65 74 65 72 73 20 65 30 eters e0
    0030: 30 30 30 30 30 31 2c 20 000001,
    0038: 66 39 62 66 31 39 32 35 f9bf1925
    0040: 2c 20 65 66 65 31 64 34 , efe1d4
    0048: 37 34 2c 20 30 30 30 30 74, 0000
    0050: 30 30 30 30 0000

    Or even:

    0000: 74737953 45206d65 726f7272 72452020
    0010: 20726f72 65646f63 30303120 38303030
    0020: 50202065 6d617261 72657465 30652073
    0030: 30303030 202c3130 66623966 35323931
    0040: 6665202c 34643165 202c3437 30303030
    0050: 30303030

    So.. if you could please tell me what this means I would greatly appreciate it, thank you in advance ;)
  7. Colm

    Colm TS Rookie Topic Starter

    Could somebody please answer me :angel:
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    The problem may well be caused by a hardware compatability issue or some kind of driver.

    Have you considered updating your Bios?

    You can find a list of Windows stop messages and the meanings of them HERE

    BTW I`m sorry I took so long to get back to you.

    Regards Howard ;)
  9. Colm

    Colm TS Rookie Topic Starter

    No problem ;)

    I've tried some of your stuff, and noticed that some dlls were messed up, so I downloaded newer versions. Now that didn't fix my problem, but at least i'm getting something new when my system crashes. It says it has something to do with the ialmrnt5 file. I looked around on the net to see where that would lead me too and noticed that mainly people playing Sims2 had problems with that.. now, er.. i'm not playing Sims2 ! lol
    But anyway, those people seem to have fixed their problems by downloading up to date graphic drivers, which actually was the first thing I tried when I was getting this problem a while ago. But anyway, I looked around some more on the Intel site to see if I could find additional information but I can't find anything that might help me.
    By the way, I can't watch DVDs either.

    Intel(R) 82852/82855 GM/GME Graphics Controller and I've got the latest version of it.. which would be

    I'm gonna try out something and i'll tell you if it works, otherwise i'm short of ideas
  10. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Just a thought. When installing drivers, it is very important to disable any anti virus programme you are using. Otherwise this can seriously srew up the driver installation.

    Regards Howard ;)
  11. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    I would tend to side with Howard on the overheating.
    When you play games, you have more intensive use of CPU and graphics. This leads to hotter temperatures inside.
    Now don't be stubborn, and get rid of your dust-bunnies.
    PCs and laptops gather dust EVERYWHERE, so also in YOUR environment.
  12. Colm

    Colm TS Rookie Topic Starter

    Okay i'll try it out tomorrow night
  13. Colm

    Colm TS Rookie Topic Starter

    I did without anti-virus, still screws up.

    I did, no change.

    Okay, so, now the computer says something is wrong with the ialmrnt5.. well it used to say something was wrong with it, I apparently fixed it..

    But now it says something is wrong with the watchdog.sys file..

    You think I should try something drastic, such as throwing the laptop into a water-filled bath ?
  14. Colm

    Colm TS Rookie Topic Starter

    I was very desperate.. so I said to myself .. hey, why update graphic drivers when you can also downdate them..

    So I did that, went (again) to the Intel site and went into the archives to find the oldest possible graphic driver for my chip.

    Found it, I installed it, rebooted...

    Now it works !!!!!!!! YEEEHHHHHHHHHHHHHHHHHAAAAAAAAAAAAAAAAAAAA !!!!!!!!! Well for the moment anyway. Thanks alot for you help m8s

    I'm a genius :giddy: (just kidding) :wave:
Topic Status:
Not open for further replies.

Similar Topics

Add your comment to this article

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...