Problem with XP, tried many ways

[aznevilflip]

I just recently purchased parts for my new pc. I have Windows XP Pro and I have updated completely. The only problem I have is that everytime I go to shut down my computer, it'll restart instead. I've tried doing the whole uncheck the automatic restart when there is a system failure. I have noticed that if I use my Asus AI remote and shut it down through the remote, it will shut down and turn off. This is really weird and any help is much appreciated. Thanks

 

[howard_hopkinso]

Hello and welcome to Techspot.

Take a look at this Windows XP Shutdown Troubleshooter and see if it helps.

Regards Howard :wave: :wave:

 

[aznevilflip]

I have checked that already, I don't have the programs that they describe. If it helps, do you guys want to know my system build? Or it doesn't matter? I may just completely wipe my system and re install XP

 

[howard_hopkinso]

Take a look at this thread HERE and see if it helps.

If it doesn`t, please post 5 or 6 of your latest minidumps, if you have any.

Regards Howard

 

[aznevilflip]

Thanks for the help, but one thing that I did realize that is odd, is that the plug where I connect my cat 5 cable, is still flashing even though the computer is turned off(I turn it off by shutting it down and when it actually is off, flip the power supply switch). Is that what may be causing my system to restart?(The network card being on even after the system is off)

 

[howard_hopkinso]

Take out the networking card and see if your computer becomes stable. If it does, you`ve found the culprit.

Regards Howard

 

[aznevilflip]

Thanks man, but one problem I noticed hahaha, it's within my motherboard. :-(

 

[howard_hopkinso]

In that case, uninstall it from your device manager, then disable it in bios.

Regards Howard

 

[k.jacko]

check your bios. I'm sure it will be the setting that says 'network boot' or something similar.
I don't think there's a need to diasble the card, other than for elimination purposes.
I bet if you take the cat5 cable out it will shutdown fine.

 

[aznevilflip]

Thanks guys, I'm gonna check all those out now

 

[aznevilflip]

Took out the cat 5 cable, checked the bios and it was already disabled. My last resort now is to reinstall XP

 

[ckrieger]

Wellllll maybe not. You might not have to reinstall XP. Check your BIOS again, there should some kind of setting for soft power-off or something to that effect. Whatever that's set to could be the culprit. If it's trying to do a soft-off when you click shutdown (which it should be doing, as opposed to a hard-off by just hitting the power button), it's probably being told to restart by your BIOS.

I could be wrong, but that's just my two cents.

 

[aznevilflip]

Thanks guys, but I'm really not the great at windows or computers in general. I know how to access my BIOS but I don't see anything that you are talking about ckrieger

 

[howard_hopkinso]

Post 5 or 6 minidumps if you have them.

Did you disable your nic in bios as I suggested? Obviously this would only be for testing purposes.

Regards Howard