Samsung delays upcoming Galaxy Fold media events in wake of review unit problems

Greg S

Posts: 1,607   +442
Bottom line: The Galaxy Fold has gotten off to a rough start and Samsung is canceling some press events to limit further reputation damage. The $2,000 folding phones are still scheduled to go on sale without delay.

Samsung has pushed the envelope on what we view as possible in smartphone designs. Unfortunately, the Galaxy Fold has been having some problems in the hands of reviewers. As stock prices fell, Samsung has gone into damage control mode by postponing press events originally scheduled for this week in China.

As Samsung continues to look into why their flexible displays have been prematurely dying or having issues, potential buyers are likely to become even more skeptical of the nearly $2,000 price point. Samsung does have a reputation for making excellent displays, but poor first impressions on a brand new product are difficult to get past.

Arguably, the Galaxy Fold is not meant to be a phone for the majority of consumers. It is only truly accessible to those who want the latest and greatest gadgets available and have the money to obtain them. The 'early adopter tax' and willingness to put up with a slightly less polished user experience make the Galaxy Fold less than ideal for a lot of buyers. However, just because some handsets have been shown to have issues, that may not deter those who are really interested in a folding phone right now.

For now, Samsung plans to keep its US release date set for April 26 with sales beginning in South Korea and Europe in May. Chinese markets will gain access to the Galaxy Fold on a still undisclosed date.

Permalink to story.

 
Ahhhhhh ..... somebody out there is actually paying attention! Excellent!
Of course they are, if anyone thought the fold was anything other than a concept phone/prototype you can buy is an idoit.

Early adopters are paying a premium to "field test" a device. This has ALWAYS BEEN THE CASE IN TECH.
 
Ahhhhhh ..... somebody out there is actually paying attention! Excellent!
Of course they are, if anyone thought the fold was anything other than a concept phone/prototype you can buy is an idoit.

Early adopters are paying a premium to "field test" a device. This has ALWAYS BEEN THE CASE IN TECH.

I wouldn't be that extreme and call them an idoit (had to misspell due to techspot censoring) . If anything we should thank them for being the real QA department for any new tech product :)
 
I wouldn't be that extreme and call them an idoit (had to misspell due to techspot censoring) . If anything we should thank them for being the real QA department for any new tech product :)
I've been getting angry at the comments for the wide spread stupidity surrounding this product. I am happy at Samsungs QA department, I'm mad at the internet being even dumber than it usually consistently is
 
I applaud Samsung for delaying the launch. I don't know if they knew about the note 7 batteries before they released it and just hoped it was an isolated incident but it seems at least they have learned from that fiasco.

Rushing to be the first one with a foldable phone it's just going to create more bad publicity if they're dying left and right.
 
They just delayed the launch too! Reason for malfunction is the stress on the ribbon connections between the two sides. Apparently, the 200K fold/unfold test happened with the phones turned off!
 
They just delayed the launch too! Reason for malfunction is the stress on the ribbon connections between the two sides. Apparently, the 200K fold/unfold test happened with the phones turned off!

I supected they had done that with the phone off. They said the hinge would last for 200k folds, but I don't recall then saying the screen would last that long.
 
They just delayed the launch too! Reason for malfunction is the stress on the ribbon connections between the two sides. Apparently, the 200K fold/unfold test happened with the phones turned off!

I supected they had done that with the phone off. They said the hinge would last for 200k folds, but I don't recall then saying the screen would last that long.

Folding and unfolding most likely does not damage the screen, and as they claimed did not damage the hinge. It is however the electrical connections between the screens that were stressed and shorted out. With Samsung experience in material science this should not be a big issue to fix unless there are other hidden issues...
 
"I felt a great disturbance in the Force, as if millions of Android-fan voices who used to shout: "Apple is always behind Samsung" ...suddenly cried out in terror and were suddenly silenced.

I fear something terrible has happened."

Let this be a lesson.

It's better to be right than to be first.
 
Back