Seagate hit with class action lawsuit over defective hard drives

T

The Owl

I had one of these from my UK Wholesaler didn't want it really at the time I actually wanted the 4 Terabyte version but the slow running one, but due to being out of stock with no delivery date I accepted the 3, WRONG MOVE it died within a few months losing all data of course it went back to Seagate via the wholesaler and a replacement was sent out low and behold about six months later guess what?? Yep that died off it went again but this time when it got back to the wholesalers I raised the roof, with my Contract Manager and he arranged for me to receive a WD 4 terabyte instead
 
T

The Owl

I had one of these from my UK Wholesaler didn't want it really at the time I actually wanted the 4 Terabyte version but the slow running one, but due to being out of stock with no delivery date I accepted the 3, WRONG MOVE it died within a few months losing all data of course it went back to Seagate via the wholesaler and a replacement was sent out low and behold about six months later guess what?? Yep that died off it went again but this time when it got back to the wholesalers I raised the roof, with my Contract Manager and he arranged for me to receive a WD 4 terabyte instead


Oh will say I do not expect to be able to claim anything back but just getting the info out there. 3 tera byte are RUBBISH
 

DAOWAce

Posts: 314   +57
What makes me sick with both seagate and WD is that when you send faulty drives back they give you a "certified repaired" drive in return.

It really should be illegal to do that and they should send people new working drives :(
My Raptor came DOA and I did an RMA through WD instead of the e-tailer as it was easier.

It failed after a year; to which I then noticed it was 'recertified'. I blew up.

I lost a month's worth of data, since I was still in a mess from switching to a brand new system/OS and hadn't backed up due to it.

Still sitting in my closet all these years later, waiting for a time when I can afford to send it to a recovery firm..
 
I had a seagate failure and when I tried to rescue the disc I took it out of the caddy only to discover it was actually a samsung drive internally, which I felt was deceptive as you buy a product based on the company and reputation. Or are seagate owned by samsung? I don't have an issue with samsung, I just expect some disclosure on the packaging. Never judge a hard drive by it's cover!
 

antiproduct

Posts: 194   +229
I don't buy Seagate because when I go to their website and read 'the fine print' they are not rated for the hours of operation and type of duty I require. It is important to remember there is no such thing as a hard drive type/brand with a zero per cent failure rate. Ironically the only drive I can recall failing on me was a WD 10,000 rpm drive 600 GB (some kind of raptor) which as an Enterprise drive should have been more reliable than the other WD drives I used then. More and more files on the drive became corrupt until it was toast (metaphorically). My replacement was directly from the retailer, it's still running today in my father's computer.
My 150GB raptor is still running to this day, it's been under near 24/7 load since 2007

Congrats on that! Nearly every Raptor drive I purchased (I think I bought 5 or so) had failed within the first 3 years. Anyway, now might be a good time to replace that with an SSD.
 

Darth Shiv

Posts: 2,203   +775
Yes within a year or two, I'm hoping we see consumer priced 3-4TB SSDs and we can seriously start considering eliminating spinning disks entirely.
 
T

The Owl

I had a seagate failure and when I tried to rescue the disc I took it out of the caddy only to discover it was actually a samsung drive internally, which I felt was deceptive as you buy a product based on the company and reputation. Or are seagate owned by samsung? I don't have an issue with samsung, I just expect some disclosure on the packaging. Never judge a hard drive by it's cover!


You need to remember that Seagate bought out Samsungs Mechanical Drives unit which gave them the money to invest in SSD drives it is also why Seagate has not gone down the SSD drive route because of the agreement, till they used them all up many drives went out with Samsung labels but inside Seagate units like wise the 4 Tb Drives that Seagate sell that are 5900RPM are made in the old Samsung factory but to seagates specs which personally I think are slightly lower but hey ho pays ya money takes your chances, thing is SSDs are still expensive and are certainly not up to the large storage price wise although I look forward to it, My "Storage" unit is close to 34 terabytes but only the C drive is a SSD
 
T

The Owl

Oh believe it or not I still have several old Samsungs 1, 1.5 and 2 Terabytes running in that but slowly being upgraded to 4 tera Seagates
 
T

The Owl

FYI the "Storage Machine" has 14 drives connected (plus two DVDs) of those 8 are Samsungs (including the one SSD) and the other 6 are 5 Seagates and one WD.

I think the main reason for lack of problems is the fact they run 24 x 7 x 52 Oh of those 6 are in "Icy Box" units via a USB 3 connection but again they do not turn off
 

williboi

Posts: 9   +3
I'm done with mechanical hard drives. Samsung EVO and EVO Pro for me. done.

Me too, I'm sticking with SSDs. Faster and M.2 exists. Sabrent, Samsung, Crucial, and Corsair have been my main choices. Sabrent 512GB in my main PC and it's worked fine for the 6-8 months I've had it.

My 160GB Samsung Spinpoint drive from my old PC lasted about 10 years before it died while we were moving the PC. Great drive, just slow as it aged and isn't designed to be hauled everywhere.

I know I'm super late, but it's good to share.