Starlink missed 2022 revenue projections by $11 billion, user numbers were 19 million...

midian182

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In brief: Generating $1.4 billion in revenue across a year would be an impressive feat for most companies, but for Starlink, it's $11 billion less than originally projected. The satellite service also ended 2022 with one million users, or 19 million fewer than it predicted.

The Wall Street Journal writes that Elon Musk made a 2015 presentation that projected SpaceX's Starlink division would generate almost $12 billion in revenue and $7 billion in operating profit in 2022. It also expected over 20 million users by the end of that year.

Starlink's $1.4 billion revenue for 2022 was a massive jump from 2021's figure of $222 million, but it's still a long way off the 2015 projection. One million users, meanwhile, is nowhere near 20 million. The WSJ writes that the company turned a small profit in the first quarter of 2023 after two annual losses. Starlink says it is no longer selling its $599 Starlink antennas, aka terminals, at a loss. It also sells specialized antennas for land, sea, and air vehicles that range from $2,500 to $150,000.

Subscriber numbers are up since 2022, but not by a huge amount. SpaceX reported that it had about 1.5 million users in May 2023, though executive Jonathan Hofeller told CNBC that it is now "well over" that 1.5 million mark - a figure that includes both consumer and enterprise users.

Starlink's 4,700+ satellites in low-Earth orbit offer high-speed broadband for people without access to cable or fiber. Extra users have caused speeds to dip, and some say there is a glaring issue with its business model: "Starlink is bumping up against a reality articulated by many skeptics of satellite Internet," writes the WSJ. "The majority of the world's population that the business could serve and that can afford high-speed broadband lives in cities. In those regions, Internet service is readily available, usually offers cheaper monthly costs than Starlink and doesn't require specialized equipment."

Many headlines about Starlink these days relate to its use in Ukraine. SpaceX has supplied over 25,000 terminals to the country and maintained them since Russia invaded.

Musk warned In October that with Starlink donations to Ukraine exceeding $100 million, his company could not foot the bill forever, suggesting that the Pentagon should help with costs. But he did a U-turn days later, confirming SpaceX would fund Starlink in Ukraine "indefinitely," though it's now claimed US government agencies did start paying for Starlink's extra use in the country.

In February, SpaceX limited Ukraine's ability to use the Starlink satellite service for offensive military purposes. There was also the recent revelation that Musk turned off Starlink to foil a Ukrainian drone attack on the Russian naval fleet in Crimea last year over fears that Vladimir Putin would retaliate with a nuclear strike.

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Well this might be bad news for me as I use Starlink. I think they need to reduce monthly cost. It's not competitive. Doesn't exactly have to be though when it's some peoples only option. I love my Starlink though. Changed my internet user experience entirely. I can download games/updates without leaving the computer run for 16-30 hours at a time. I can play video games like Halo and PUBG and I usually have no issues with lag. It's a great service when you don't have access to fiber or cable internet.
 
We tried it as we had a French company with horrid customer service as the only provider in town. Between ordering (early signup) and delivery we had two competitors install fibre, and were getting to our neighborhood. For the price, Starlink had slower speed but better reliability, and that was two years ago with half the sats. It was more expensive, before the price hike. We eventually returned the dish and went with a new fibre outfit here, but if we lived outside of town, Starlink would be very useful as in rural Texas it is hard to find anything other than dialup, if that.
 
Imagine that. Musk's over-priced satellite internet service is not meeting its profit goals. I wonder why?
 
It would sell better if it used standard cables and an option to use your own router without having to buy proprietary cabling
 
Their bet was on people who have no other choice. Those would pay anything. Apparently, there are not that many of those. I don't believe people who live in deserted areas and do not have any other internet would refuse to pay, what is it right now, a 100?

 
Yeah, the 20 million estimate was silly. The late 1990s, you had Iridium and Globalstar who thought they'd get these massive numbers of users; they didn't... there was Teledesic and a good 2 or 3 others that planned constellations that also had huge initial estimates of customer counts (and ultimately ended up cancelling their launch plans after seeing how unexpectedly low amount of business Iridium and Globalstar saw.)

Doubly silly to think you'd get 20 million..

a) There are plenty of people out of range of fiber, cable, and DSL, but you now also have 4G/5G internet service and wireless ISPs covering some of those out of range of wired solutions. Plus of course the couple other satellite providers further splitting up that potential customer base.

b) As they're finding, even with 1 million customers they're hitting capacity issues, albeit not too serious. But a network with minor capacity issues with 1 million users would have pretty bad capacity problems with 20x the users on it.

That said... getting past breakeven and making a small profit is more than many of these satellite internet providers have managed. As much as I think Musk is kind of a ****, credit where credit is due, good on him for turning a profit on this particular venture.
 
Starlink is stupid expensive; so glad we finally got regular uncapped internet available where I live; 3 MB/s uncapped vs hughesnet capped $100+ that is worthless for online gaming (Except for Payday 2 which somehow can stay in sync).
 
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"Starlink missed 2022 revenue projections by $11 billion, user numbers were 19 million short"

Musk dos not have any choice other than reduce the monthly fee like he cut costs on Tesla...!
 
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