Hi I am a telephone tech that also fixes computers. I was just brought a dell dimension L 550r, Os is windows 98. When I turn the computer on it comes to the win 98 screen, then goes to a blue screen with a red window that says Nav auto-protect, unable to determin the location of the configuration files. It gives me 1 option(ok). press enter, the backgroud picture comes up, no icons, no start menu, no task bar. with a window that says @ top EXPLORER, in window says"this program has performed an illegal operation and will be shut down. If the problem consists please contact the program vendor". This is what it says in the details
Explorer caused an invalid page fault in module explorer.exe at 017f:00401f31
and then it gives a bunch of registry values.
I close that page and there is nothing but the background picture.
Is there anything that I can do to bring this computer back to life without stomping it.
I can't start in safe mode, the only thing I can start in is command prompt only and command prompt safe mode
Explorer caused an invalid page fault in module explorer.exe at 017f:00401f31
and then it gives a bunch of registry values.
I close that page and there is nothing but the background picture.
Is there anything that I can do to bring this computer back to life without stomping it.
I can't start in safe mode, the only thing I can start in is command prompt only and command prompt safe mode
