TechSpot

applecare articles

AppleCare Protection Plan to receive major overhaul later this year

Big changes are in store for AppleCare as Cupertino is reportedly planning to overhaul the servicing program starting this fall. Apple Vice President Tara revealed the new policies during a recent town hall meeting according to an unnamed Apple employee…

Belgian group to sue Apple over misleading warranty information

A Belgian consumer group has decided to take court action against Apple over its allegedly 'misleading' and 'illegal' AppleCare warranty policies. The group, Test-Aankoop/Test-Achats, claims that even though under European law consumers are entitled to a free two-year warranty with…

EU asks member states to investigate sales of AppleCare

European Union Justice Commissioner Viviane Reding is urging member states to investigate whether local Apple retail stores are supplying buyers with adequate information regarding warranty coverage at the time of purchase. It is their belief that customers aren’t getting all…

Italy fines Apple $1.2 million for misleading warranty policy

Italy's Antitrust Authority has fined Apple €900,000 (some $1.2 million) today for misleading consumers. The country launched an investigation following complaints of "unfair commercial practices" related to product warranties. Apple sells its products with a standard one-year warranty...