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AppleCare Protection Plan to receive major overhaul later this year

AppleCare Protection Plan to receive major overhaul later this year
  • Posted May 13, 2013, 8:30 AM by Shawn Knight | Filed in Apple
  • Big changes are in store for AppleCare as Cupertino is reportedly planning to overhaul the servicing program starting this fall. Apple Vice President Tara revealed the new policies during a recent town hall meeting according to an unnamed Apple employee…

Belgian group to sue Apple over misleading warranty information

Belgian group to sue Apple over misleading warranty information
  • Posted January 15, 2013, 12:00 PM by Jose Vilches | Filed in Apple
  • A Belgian consumer group has decided to take court action against Apple over its allegedly 'misleading' and 'illegal' AppleCare warranty policies. The group, Test-Aankoop/Test-Achats, claims that even though under European law consumers are entitled to a free two-year warranty with…

EU asks member states to investigate sales of AppleCare

EU asks member states to investigate sales of AppleCare
  • Posted October 1, 2012, 6:30 PM by Shawn Knight | Filed in Apple
  • European Union Justice Commissioner Viviane Reding is urging member states to investigate whether local Apple retail stores are supplying buyers with adequate information regarding warranty coverage at the time of purchase. It is their belief that customers aren’t getting all…

Amazon, Apple tighten security following devastating Mat Honan attack

Amazon, Apple tighten security following devastating Mat Honan attack
  • Posted August 8, 2012, 12:00 PM by Lee Kaelin | Filed in IT Security, The Web
  • Mat Honan, a senior writer for Wired had his digital life turned upside-down on Friday after a cybercriminal gained access to his Amazon, Apple ID and Google accounts in a bid to target his three-letter long @mat Twitter account. The…

Italy fines Apple $1.2 million for misleading warranty policy

Italy fines Apple $1.2 million for misleading warranty policy
  • Posted December 27, 2011, 6:00 PM by Matthew DeCarlo | Filed in Apple
  • Italy's Antitrust Authority has fined Apple €900,000 (some $1.2 million) today for misleading consumers. The country launched an investigation following complaints of "unfair commercial practices" related to product warranties. Apple sells its products with a standard one-year warranty...

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