I received a D600 laptop from my boyfriend's brother. This lap belonged to my boyfriend who died a few months ago. Since it was slow I took it to a friend for a check up. It was working but slow. After a few weeks he said that it was a junk that it do not came up. I took it back and asked a tech he says that the only thing it needs is a password for the bios or something like that. we checked with Dell but they said that they would not give any information to anybody who's not the original buyer. I hope someone can help me with this. Thanks in advance.