Solved Laptop so slow it's unusable, disc activity light is on constantly

[poshgerm]

OTL Fixes - 09282011_174152.log (part 2)

ADS C:\Documents and Settings\All Users\Application Data\TEMP:25BA2318 deleted successfully.
ADS C:\Documents and Settings\All Users\Application Data\TEMP:014BC3B4 deleted successfully.
ADS C:\Documents and Settings\All Users\Application Data\TEMP:A5241382 deleted successfully.
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ADS C:\Documents and Settings\All Users\Application Data\TEMP:202CF111 deleted successfully.
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ADS C:\Documents and Settings\All Users\Application Data\TEMPE07EBE7 deleted successfully.
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ADS C:\Documents and Settings\All Users\Application Data\TEMP:6837B088 deleted successfully.
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ADS C:\Documents and Settings\All Users\Application Data\TEMP:61F0C8FB deleted successfully.
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ADS C:\Documents and Settings\All Users\Application Data\TEMP:C2EDE671 deleted successfully.
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ADS C:\Documents and Settings\All Users\Application Data\TEMP:F5BB3BCF deleted successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\Program Files\MyWebSearch not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: Administrator.IBM-46D4ED0739C
->Temp folder emptied: 25088 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: All Users

User: Application Data

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32768 bytes

User: Documents and Settings

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Owner

User: User
->Temp folder emptied: 274574 bytes
->Temporary Internet Files folder emptied: 18860311 bytes
->Google Chrome cache emptied: 6518700 bytes
->Flash cache emptied: 2000746 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 27.00 mb


[EMPTYFLASH]

User: Administrator

User: Administrator.IBM-46D4ED0739C

User: All Users

User: Application Data

User: Default User

User: Documents and Settings

User: LocalService

User: NetworkService

User: Owner

User: User
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.29.1 log created on 09282011_174152

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

 

[poshgerm]

Security Check log

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Disabled!
Norton AntiVirus 2004 (Symantec Corporation)
Norton AntiVirus 2004
Norton AntiVirus Parent MSI
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Adobe Reader 6.0
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent
``````````End of Log````````````


Temp File Cleaner also run - it did ask for a reboot.


After this I ran the ESET Online Scanner..
Unfortunately, it had only reached 50% the way through, when I had to retire to bed,
At this point the ESET scanner was indicating it had found 1 threat and it suspected it was a Trojan – I can’t remember the name of the Trojan it had identified. So, I left the scan running, expecting to find it finished in the morning and with the log waiting on the screen. But it didn’t quit work out like that, I looks like it had finished during the night, because there are 3 files in the ESET Quarantine folder, but I cannot locate the log anywhere.
I think what’s has happened is, that because I had the laptop connected via a network cable to my router, and a Windows Update has come in during the night which has required a reboot after it was applied.
I think the Update was, KB2616671-v2 and maybe KB2570947

 

[Broni]

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

================================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[poshgerm]

OTL log

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Administrator.IBM-46D4ED0739C
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Application Data

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Documents and Settings

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Owner

User: User
->Temp folder emptied: 9519996 bytes
->Temporary Internet Files folder emptied: 12828308 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 6249 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 628 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 21.00 mb


[EMPTYFLASH]

User: Administrator

User: Administrator.IBM-46D4ED0739C

User: All Users

User: Application Data

User: Default User

User: Documents and Settings

User: LocalService

User: NetworkService

User: Owner

User: User
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

Restore points cleared and new OTL Restore Point set!
Error: Unable to interpret <[Reboot> in the current context!

OTL by OldTimer - Version 3.2.29.1 log created on 09292011_234113

Files\Folders moved on Reboot...
File\Folder C:\Documents and Settings\User\Local Settings\Temp\~DF310D.tmp not found!
File\Folder C:\Documents and Settings\User\Local Settings\Temp\~DF327D.tmp not found!
File\Folder C:\Documents and Settings\User\Local Settings\Temp\~DF3483.tmp not found!
File\Folder C:\Documents and Settings\User\Local Settings\Temp\~DF3518.tmp not found!
File\Folder C:\Documents and Settings\User\Local Settings\Temp\~DF36CC.tmp not found!
File\Folder C:\Documents and Settings\User\Local Settings\Temp\~DF3783.tmp not found!
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\PAVK8RFM\index[1].htm moved successfully.
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\OLITV9U4\client_restserver[1].htm moved successfully.
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\NTQDQH0I\login_status[1].htm moved successfully.
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\NTQDQH0I\xd_receiver[1].htm moved successfully.
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\CTAEG6XR\fbtoolbar[1].htm moved successfully.
File\Folder C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\CTAEG6XR\likebox[1].htm not found!
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\CTAEG6XR\search[2].htm moved successfully.
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\CTAEG6XR\toolbar[1].htm moved successfully.
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\CTAEG6XR\topic169845-2[1].html moved successfully.
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\SuggestedSites.dat moved successfully.

Registry entries deleted on Reboot...

 

[Broni]

13. Please, let me know, how your computer is doing.

Whenever ready....

 

[poshgerm]

Machine as fast as new...

Hi Broni,

Many thanks for all your assistance and your patience. My Aunts laptop seems as fast as new to me - if not even faster than new. Gone are the extremely long boot up times that prompted me to raise this thread. I'm sure my Aunt will be pleased to get her laptop back at last and in a much better state than when she last saw it.
Could I be a pest and ask you one more favour? The laptop, on which I'm typing this message by the way, had Norton AV 2004 installed and the subscription had long since expired, so I have just removed it. Which, free preferably, Anti-Virus program would you advise I install on this Centrino Laptop running Windows XP SP3 with 512Mb of Ram?

Can I just say thanks again you for all your hard work and good advice!

Best regards,
Poshgerm.

 

[Broni]

You're very welcome

I suggest one of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Avira free antivirus: http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html (make sure to opt out from installing Ask Toolbar - it comes pre-checked)

Good luck!