No right-click on desktop, no wallpaper, missing icons

By Fin
Jun 17, 2008
  1. I noticed yesterday that when I tried to right-click on my desktop that nothing was happening and my shortcuts etc had disappeared. I rebooted to see if this helped, but this only resulted in my wallpaper being replaced with solid black.

    I've been through the advised steps for preliminary removal of malware and this has resolved the issues, but i'd really appreciate it if someone can check over my logs to make sure there isn't anything lurking that might cause the same problem again, or something worse.

    During the cleanup process a couple of things showed up which were fixed.
    The rootkit scan (AVG) showed no results.
    Attached are the log files.
    I'm running Vista.

    Thanks very much in advance for any help!

    Attached Files:

  2. Daproblemis

    Daproblemis TS Rookie Posts: 46

    Did you install the service pak for Vista? If so, unstall it. I installed it, same thing. Also some strange things? Do you have more than one antivirus program installed?
  3. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Your logs look clean, but they don't always show everything so let's get a 2nd opinion

    Update your Java Runtime Environment
    • Click the following link
      Java Runtime Environment 6 Update 6
    • The 5th option down is the one you want (click Download)
    • Check the box to agree to terms of service
    • Check the box for your operating system and click 'Download selected'at the bottom
    • After the install Go to Start-> Control Panel-> add/remove programs (Programs and features), and uninstall any old versions
    • Navigate to C:\programfiles\Java -> delete any subfolders except the jre1.6.0_06 folder


    Run Kaspersky Online AV Scanner

    Order to use it you have to use Internet Explorer.
    Go to Kaspersky and click the Accept button at the end of the page.

    Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
    • Read the Requirements and limitations before you click Accept.
    • Allow the ActiveX download if necessary.
    • Once the database has downloaded, click Next.
    • Click on "My Computer"
    • When the scan has completed, click Save Report As...
    • Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
    • Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
    Attach the report into your next reply
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