Solved Pop-ups, Not 100% sure there is an infection.

Scshadow

Posts: 660   +318
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.03.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16686
Lori Smith :: LORISMITH-PC [administrator]

10/3/2013 4:10:58 PM
mbam-log-2013-10-03 (16-10-58).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 204640
Time elapsed: 9 minute(s), 25 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16686
Run by Lori Smith at 16:32:06 on 2013-10-03
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4059.2272 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Bradford Networks\Persistent Agent\bndaemon.exe
C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Blaze Media Pro\NMSAccess32.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\ThpSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\taskhost.exe
C:\windows\system32\taskeng.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\ltmoh\ltmoh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\TECO\TEco.exe
C:\Windows\System32\ThpSrv.exe
C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatcher.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe
C:\Users\Lori Smith\AppData\Local\Google\Update\1.3.21.153\GoogleCrashHandler.exe
C:\Users\Lori Smith\AppData\Local\Autobahn\nexdef.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\windows\system32\igfxext.exe
C:\Users\Lori Smith\AppData\Local\Google\Update\1.3.21.153\GoogleCrashHandler64.exe
C:\Program Files (x86)\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Bradford Networks\Persistent Agent\bncsaui.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\LSI SoftModem\agr64svc.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\TOSHIBA\rselect\RSelSvc.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Users\Lori Smith\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Lori Smith\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Lori Smith\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Lori Smith\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Lori Smith\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Lori Smith\AppData\Local\Google\Chrome\Application\chrome.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.earthlink.net/
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: <No Name>: - LocalServer32 - <no file>
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Google Update] "C:\Users\Lori Smith\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [ISUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe -scheduler
mRun: [TUSBSleepChargeSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA USB Sleep and Charge Utility\TUSBSleepChargeSrv.exe
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" UNATTENDED
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun: [bncsaui.exe] C:\Program Files (x86)\Bradford Networks\Persistent Agent\bncsaui.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [DNS7reminder] "C:\Program Files (x86)\Nuance\NaturallySpeaking11\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking11\Ereg.ini"
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
StartupFolder: C:\Users\LORISM~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\NEXDEF~1.LNK - C:\Users\Lori Smith\AppData\Local\Autobahn\nexdef.exe
StartupFolder: C:\Users\LORISM~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\PICTUR~1.LNK - C:\Program Files (x86)\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://imail.tema.toyota.com/dana-cached/sc/JuniperSetupClient.cab
TCP: NameServer = 24.217.0.5 24.217.201.67 24.247.15.53
TCP: Interfaces\{8EDF287F-04B1-449C-9442-F112557C507F} : DHCPNameServer = 24.217.0.5 24.217.201.67 24.247.15.53
TCP: Interfaces\{8EDF287F-04B1-449C-9442-F112557C507F}\34F6D666F6274796E6E6 : DHCPNameServer = 8.8.8.8 8.8.4.4
TCP: Interfaces\{8EDF287F-04B1-449C-9442-F112557C507F}\4586560225568702D4F64756C60264279656E64637 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{8EDF287F-04B1-449C-9442-F112557C507F}\743475966496 : DHCPNameServer = 10.1.7.20 10.1.7.78 10.1.7.223
TCP: Interfaces\{8EDF287F-04B1-449C-9442-F112557C507F}\7797E6468616D6 : DHCPNameServer = 50.57.99.138 50.57.100.29 8.8.8.8
TCP: Interfaces\{8EDF287F-04B1-449C-9442-F112557C507F}\A456374756270296370216023457479656 : DHCPNameServer = 192.168.0.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {01250B8F-D947-4F8A-9408-FE8E3EE2EC92} - C:\Program Files (x86)\TOSHIBA\My Toshiba\MyToshiba.exe /SETUP
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
x64-Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe
x64-Run: [SmoothView] C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe
x64-Run: [00TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r
x64-Run: [ThpSrv] C:\windows\System32\thpsrv /logon
x64-Run: [SmartFaceVWatcher] C:\Program Files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Lori Smith\AppData\Roaming\Mozilla\Firefox\Profiles\b7cqxbif.default\
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Lori Smith\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_287.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\System32\drivers\thpdrv.sys [2009-6-29 34880]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\System32\drivers\Thpevm.sys [2009-6-29 14784]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2009-10-9 482384]
R1 PMCF;PMCF;C:\windows\System32\drivers\PMCF.sys [2009-10-9 16448]
R2 BNPagent;Bradford Persistent Agent Service;C:\Program Files (x86)\Bradford Networks\Persistent Agent\bndaemon.exe [2009-11-1 3026656]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2009-8-10 248688]
R2 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe [2009-7-14 42368]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-3-10 46448]
R2 DragonSvc;Dragon Service;C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe [2011-6-4 296808]
R2 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2010-10-24 139616]
R2 rimspci;rimspci;C:\windows\System32\drivers\rimspe64.sys [2009-10-9 60416]
R2 risdpcie;risdpcie;C:\windows\System32\drivers\risdpe64.sys [2009-10-9 81408]
R2 rixdpcie;rixdpcie;C:\windows\System32\drivers\rixdpe64.sys [2009-10-9 55808]
R2 RSELSVC;TOSHIBA Modem region select service;C:\Program Files\TOSHIBA\rselect\RSelSvc.exe [2009-7-7 65904]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2009-8-27 251760]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\windows\System32\drivers\IntcHdmi.sys [2009-7-10 139264]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-6-20 366600]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2009-10-9 35008]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]
R3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;C:\windows\System32\drivers\rtl8192se.sys [2010-4-26 1103904]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-9 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-9-17 137560]
R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2009-8-4 826224]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-21 162408]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2013-3-27 19456]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2013-3-27 57856]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2010-5-20 1255736]
.
=============== Created Last 30 ================
.
2013-10-03 20:10:05--------d-----w-C:\Users\Lori Smith\AppData\Roaming\Malwarebytes
2013-10-03 20:09:43--------d-----w-C:\ProgramData\Malwarebytes
2013-10-03 20:09:4125928----a-w-C:\windows\System32\drivers\mbam.sys
2013-10-03 20:09:41--------d-----w-C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-10-03 20:09:26--------d-----w-C:\Users\Lori Smith\AppData\Local\Programs
2013-10-03 17:24:569694160----a-w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3DBA540D-A7E3-4557-B956-0FBA12337908}\mpengine.dll
2013-10-01 22:17:279694160------w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-09-12 21:10:51155584----a-w-C:\windows\System32\drivers\ataport.sys
2013-09-05 21:03:09965008------w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{CCD9FFAF-CB53-4E04-809E-679B8340713E}\gapaengine.dll
.
==================== Find3M ====================
.
2013-09-19 17:49:2771048----a-w-C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-19 17:49:27692616----a-w-C:\windows\SysWow64\FlashPlayerApp.exe
2013-08-10 05:22:182241024----a-w-C:\windows\System32\wininet.dll
2013-08-10 05:20:593959296----a-w-C:\windows\System32\jscript9.dll
2013-08-10 05:20:5567072----a-w-C:\windows\System32\iesetup.dll
2013-08-10 05:20:55136704----a-w-C:\windows\System32\iesysprep.dll
2013-08-10 03:59:101767936----a-w-C:\windows\SysWow64\wininet.dll
2013-08-10 03:58:092876928----a-w-C:\windows\SysWow64\jscript9.dll
2013-08-10 03:58:0661440----a-w-C:\windows\SysWow64\iesetup.dll
2013-08-10 03:58:06109056----a-w-C:\windows\SysWow64\iesysprep.dll
2013-08-10 03:17:382706432----a-w-C:\windows\System32\mshtml.tlb
2013-08-10 03:07:502706432----a-w-C:\windows\SysWow64\mshtml.tlb
2013-08-10 02:27:5989600----a-w-C:\windows\System32\RegisterIEPKEYs.exe
2013-08-10 02:17:1971680----a-w-C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-08-08 01:20:433155456----a-w-C:\windows\System32\win32k.sys
2013-08-02 02:23:535550528----a-w-C:\windows\System32\ntoskrnl.exe
2013-08-02 02:15:441732032----a-w-C:\windows\System32\ntdll.dll
2013-08-02 02:15:03362496----a-w-C:\windows\System32\wow64win.dll
2013-08-02 02:15:03243712----a-w-C:\windows\System32\wow64.dll
2013-08-02 02:15:0313312----a-w-C:\windows\System32\wow64cpu.dll
2013-08-02 02:14:57215040----a-w-C:\windows\System32\winsrv.dll
2013-08-02 02:14:1116384----a-w-C:\windows\System32\ntvdm64.dll
2013-08-02 02:13:34424448----a-w-C:\windows\System32\KernelBase.dll
2013-08-02 01:59:303968960----a-w-C:\windows\SysWow64\ntkrnlpa.exe
2013-08-02 01:59:303913664----a-w-C:\windows\SysWow64\ntoskrnl.exe
2013-08-02 01:51:231292192----a-w-C:\windows\SysWow64\ntdll.dll
2013-08-02 01:50:425120----a-w-C:\windows\SysWow64\wow32.dll
2013-08-02 01:50:42274944----a-w-C:\windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17338432----a-w-C:\windows\System32\conhost.exe
2013-08-02 00:59:09112640----a-w-C:\windows\System32\smss.exe
2013-08-02 00:45:3725600----a-w-C:\windows\SysWow64\setup16.exe
2013-08-02 00:45:3614336----a-w-C:\windows\SysWow64\ntvdm64.dll
2013-08-02 00:45:357680----a-w-C:\windows\SysWow64\instnm.exe
2013-08-02 00:45:342048----a-w-C:\windows\SysWow64\user.exe
2013-08-02 00:43:056144---ha-w-C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:054608---ha-w-C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:053584---ha-w-C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:053072---ha-w-C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2013-07-25 09:25:541888768----a-w-C:\windows\System32\WMVDECOD.DLL
2013-07-25 08:57:271620992----a-w-C:\windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:422048----a-w-C:\windows\System32\tzres.dll
2013-07-19 01:41:012048----a-w-C:\windows\SysWow64\tzres.dll
2013-07-09 05:52:52224256----a-w-C:\windows\System32\wintrust.dll
2013-07-09 05:51:161217024----a-w-C:\windows\System32\rpcrt4.dll
2013-07-09 05:46:20184320----a-w-C:\windows\System32\cryptsvc.dll
2013-07-09 05:46:201472512----a-w-C:\windows\System32\crypt32.dll
2013-07-09 05:46:20139776----a-w-C:\windows\System32\cryptnet.dll
2013-07-09 04:52:33663552----a-w-C:\windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:10175104----a-w-C:\windows\SysWow64\wintrust.dll
2013-07-09 04:46:31140288----a-w-C:\windows\SysWow64\cryptsvc.dll
2013-07-09 04:46:311166848----a-w-C:\windows\SysWow64\crypt32.dll
2013-07-09 04:46:31103936----a-w-C:\windows\SysWow64\cryptnet.dll
2013-07-06 06:03:531910208----a-w-C:\windows\System32\drivers\tcpip.sys
.
============= FINISH: 16:33:03.25 ===============



.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 12/25/2009 1:51:48 PM
System Uptime: 10/3/2013 3:58:58 PM (1 hours ago)
.
Motherboard: TOSHIBA | | To be filled by O.E.M.
Processor: Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz | CPU 1 | 2133/267mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 309.627 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP450: 8/26/2013 1:39:20 PM - Windows Update
RP451: 8/28/2013 10:47:36 AM - Windows Update
RP452: 9/3/2013 11:22:35 AM - Windows Update
RP453: 9/9/2013 2:35:06 PM - Windows Update
RP454: 9/12/2013 5:16:45 PM - Windows Update
RP455: 9/13/2013 4:12:02 PM - Windows Update
RP456: 9/19/2013 10:25:47 AM - Windows Update
RP457: 9/23/2013 10:12:54 AM - Windows Update
RP458: 9/27/2013 11:30:22 AM - Windows Update
RP459: 9/30/2013 3:31:33 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.3
ALPS Touch Pad Driver
Amazon Kindle
Apple Application Support
Apple Software Update
Blaze Media Pro
Bradford Persistent Agent
Compatibility Pack for the 2007 Office system
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Direct DiscRecorder
Dolby Control Center
Dragon NaturallySpeaking 11
DVD MovieFactory for TOSHIBA
FXCM Trading Station
Google Chrome
Google Toolbar for Internet Explorer
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Java(TM) 6 Update 14
Juniper Networks Cache Cleaner 6.4.0
Juniper Networks Host Checker
Juniper Networks Setup Client
Junk Mail filter update
LSI V92 MOH Application
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Mouse and Keyboard Center
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Live Add-in 1.4
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Works
Mozilla Firefox 15.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyToshiba
NetZero Launcher
PlayReady PC Runtime amd64
Quickbooks Financial Center
QuickTime
Realtek 8136 8168 8169 Ethernet Driver
Realtek High Definition Audio Driver
Realtek WLAN Driver
RICOH R5U230 Media Driver ver.2.06.03.02
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft Excel 2010 (KB2760597) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760769) 32-Bit Edition
Skype Launcher
Skype web features
Skype™ 6.6
Sony Picture Utility
Toshiba Application Installer
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA eco Utility
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD Protection
TOSHIBA HDD/SSD Alert
TOSHIBA Internal Modem Region Select Utility
Toshiba Online Backup
TOSHIBA PC Health Monitor
Toshiba Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA Service Station
TOSHIBA Software Modem
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA USB Sleep and Charge Utility
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
ToshibaRegistration
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553157) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589370) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760758) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update Installer for WildTangent Games App
Visual C++ 9.0 Runtime for Dragon NaturallySpeaking 64bit (x64)
VLC media player 1.1.5
WildTangent Games
WildTangent Games App (Toshiba Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
10/2/2013 11:05:11 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user LoriSmith-PC\Lori Smith SID (S-1-5-21-4125184790-1310706551-1558927598-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
10/2/2013 11:05:11 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user LoriSmith-PC\Lori Smith SID (S-1-5-21-4125184790-1310706551-1558927598-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
.
==== End Of File ===========================



Hi. I remember getting excellent help from this forum once and I would like to request assistance again. This computer belongs to my mother which is in town for a few days until Sunday. I apologize if I don't get the process done before Sunday. I'm semi-busy but I'll try my best to get things done.

Apparently my mother suffered some invasive popups during a vacation and my father had the computer use system restore to an earlier date. Thats the best I could recall from their description. They said they were continuing to receive more popups.I would like to try and ensure there isn't malware in her system before she goes again. I however don't immediately see any particular, repeatable behavior to suggest any apparent malware. Thanks for your time.
 

Broni

Posts: 55,924   +506
Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

========================================

redtarget.gif
Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
  • Close all the running programs
  • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • Wait until the Status box shows Scan Finished
  • Click on Delete.
  • Wait until the Status box shows Deleting Finished.
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • RKreport.txt could also be found on your desktop.
  • If more than one log is produced post all logs.
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

redtarget.gif
Create new restore point before proceeding with the next step....
How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

Download Malwarebytes Anti-Rootkit (MBAR) from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
 

Scshadow

Posts: 660   +318
I found 2 RK report files were posted to my desktop. Then the 2 requested logs from from MBAR

RogueKiller V8.7.1 _x64_ [Oct 3 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Lori Smith [Admin rights]
Mode : Scan -- Date : 10/03/2013 21:21:09
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[SUSP PATH] nexdef.exe -- C:\Users\Lori Smith\AppData\Local\Autobahn\nexdef.exe [-] -> KILLED [TermProc]

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 1 ¤¤¤
[Lori Smith][SUSP PATH] NexDef Plug-in.lnk : C:\Users\Lori Smith\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\NexDef Plug-in.lnk @C:\Users\LORISM~1\AppData\Local\Autobahn\nexdef.exe [-][-] -> FOUND

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][Folder] Install : C:\Users\Lori Smith\AppData\Local\Google\Desktop\Install [-] --> FOUND

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) (Standard disk drives) - TOSHIBA MK5055GSX +++++
--- User ---
[MBR] 616a26cf658a07186193a07e406e0951
[BSP] 6300efc308524f092233b98eadc4decb : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 464495 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 954359808 | Size: 10941 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_10032013_212109.txt >>



RogueKiller V8.7.1 _x64_ [Oct 3 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Lori Smith [Admin rights]
Mode : Remove -- Date : 10/03/2013 21:23:06
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[SUSP PATH] nexdef.exe -- C:\Users\Lori Smith\AppData\Local\Autobahn\nexdef.exe [-] -> KILLED [TermProc]

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 1 ¤¤¤
[Lori Smith][SUSP PATH] NexDef Plug-in.lnk : C:\Users\Lori Smith\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\NexDef Plug-in.lnk @C:\Users\LORISM~1\AppData\Local\Autobahn\nexdef.exe [-][-] -> DELETED

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][Folder] Install : C:\Users\Lori Smith\AppData\Local\Google\Desktop\Install [-] --> DELETED
[ZeroAccess][Folder] L : C:\Users\Lori Smith\AppData\Local\Google\Desktop\Install\{9592ac20-1caf-0b6c-a439-4a20cecff71d}\?��?��?��\?��?��?��\???ﯹ๛\{9592ac20-1caf-0b6c-a439-4a20cecff71d}\L [-] --> DELETED
[ZeroAccess][Folder] U : C:\Users\Lori Smith\AppData\Local\Google\Desktop\Install\{9592ac20-1caf-0b6c-a439-4a20cecff71d}\?��?��?��\?��?��?��\???ﯹ๛\{9592ac20-1caf-0b6c-a439-4a20cecff71d}\U [-] --> DELETED
[ZeroAccess][Folder] {9592ac20-1caf-0b6c-a439-4a20cecff71d} : C:\Users\Lori Smith\AppData\Local\Google\Desktop\Install\{9592ac20-1caf-0b6c-a439-4a20cecff71d}\?��?��?��\?��?��?��\???ﯹ๛\{9592ac20-1caf-0b6c-a439-4a20cecff71d} [-] --> DELETED
[ZeroAccess][Folder] ???ﯹ๛ : C:\Users\Lori Smith\AppData\Local\Google\Desktop\Install\{9592ac20-1caf-0b6c-a439-4a20cecff71d}\?��?��?��\?��?��?��\???ﯹ๛ [-] --> DELETED
[ZeroAccess][Folder] ?��?��?�� : C:\Users\Lori Smith\AppData\Local\Google\Desktop\Install\{9592ac20-1caf-0b6c-a439-4a20cecff71d}\?��?��?��\?��?��?�� [-] --> DELETED
[ZeroAccess][Folder] ?��?��?�� : C:\Users\Lori Smith\AppData\Local\Google\Desktop\Install\{9592ac20-1caf-0b6c-a439-4a20cecff71d}\?��?��?�� [-] --> DELETED
[ZeroAccess][Folder] {9592ac20-1caf-0b6c-a439-4a20cecff71d} : C:\Users\Lori Smith\AppData\Local\Google\Desktop\Install\{9592ac20-1caf-0b6c-a439-4a20cecff71d} [-] --> DELETED

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) (Standard disk drives) - TOSHIBA MK5055GSX +++++
--- User ---
[MBR] 616a26cf658a07186193a07e406e0951
[BSP] 6300efc308524f092233b98eadc4decb : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 464495 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 954359808 | Size: 10941 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_10032013_212306.txt >>
RKreport[0]_S_10032013_212109.txt


Malwarebytes Anti-Rootkit BETA 1.07.0.1005
www.malwarebytes.org

Database version: v2013.10.03.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16686
Lori Smith :: LORISMITH-PC [administrator]

10/3/2013 9:38:33 PM
mbar-log-2013-10-03 (21-38-33).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 228709
Time elapsed: 29 minute(s), 48 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16686

Java version: 1.6.0_14

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.128000 GHz
Memory total: 4256354304, free: 2050605056

Downloaded database version: v2013.10.03.10
Downloaded database version: v2013.09.30.01
=======================================
Initializing...
------------ Kernel report ------------
10/03/2013 21:38:27
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\TVALZ_O.SYS
\SystemRoot\system32\DRIVERS\tos_sps64.sys
\SystemRoot\system32\DRIVERS\Thpevm.SYS
\SystemRoot\system32\DRIVERS\thpdrv.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\??\C:\windows\system32\drivers\PMCF.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\risdpe64.sys
\SystemRoot\system32\DRIVERS\rimspe64.sys
\SystemRoot\system32\DRIVERS\rixdpe64.sys
\SystemRoot\system32\DRIVERS\rtl8192se.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\Apfiltr.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\tdcmdpst.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\TVALZFL.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\agrsm64.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\drivers\IntcHdmi.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\dc3d.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\pgeffect.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\point64.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\psapi.dll
\Windows\System32\imm32.dll
\Windows\System32\difxapi.dll
\Windows\System32\setupapi.dll
\Windows\System32\gdi32.dll
\Windows\System32\user32.dll
\Windows\System32\msctf.dll
\Windows\System32\ws2_32.dll
\Windows\System32\wininet.dll
\Windows\System32\shlwapi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\lpk.dll
\Windows\System32\urlmon.dll
\Windows\System32\Wldap32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\imagehlp.dll
\Windows\System32\nsi.dll
\Windows\System32\usp10.dll
\Windows\System32\iertutil.dll
\Windows\System32\sechost.dll
\Windows\System32\advapi32.dll
\Windows\System32\ole32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\shell32.dll
\Windows\System32\kernel32.dll
\Windows\System32\normaliz.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\wintrust.dll
\Windows\System32\crypt32.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004c82060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004724050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004c82060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004c82b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004c82060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004c80060, DeviceName: \Device\THPDRV1\, DriverName: \Driver\Thpdrv\
DevicePointer: 0xfffffa8004724050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 25BCBED5

Partition information:

Partition 0 type is Other (0x27)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 3072000
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 3074048 Numsec = 951285760

Partition 2 type is HIDDEN (0x17)
Partition is NOT ACTIVE.
Partition starts at LBA: 954359808 Numsec = 22407168
Partition is not bootable
Hidden partition VBR is not infected.

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_0_2048_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_2_954359808_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removal finished
 

Broni

Posts: 55,924   +506
Yes, you were infected with ZeroAccess rootkit.

redtarget.gif
Create new restore point before proceeding with the next step....
How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

redtarget.gif
Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    If the connection is not there use restore point you created prior to running Combofix.
  • Double click on combofix.exe & follow the prompts.

  • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
 

Scshadow

Posts: 660   +318
I had no problems running combofix. Here is the log.

ComboFix 13-10-03.03 - Lori Smith 10/03/2013 23:05:46.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4059.2057 [GMT -4:00]
Running from: c:\users\Lori Smith\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\SysWow64\Memman.vxd
c:\windows\SysWow64\skinboxer43.dll
.
.
((((((((((((((((((((((((( Files Created from 2013-09-04 to 2013-10-04 )))))))))))))))))))))))))))))))
.
.
2013-10-04 03:15 . 2013-10-04 03:15--------d-----w-c:\users\Default\AppData\Local\temp
2013-10-04 01:38 . 2013-10-04 02:14--------d-----w-c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-10-03 20:10 . 2013-10-03 20:10--------d-----w-c:\users\Lori Smith\AppData\Roaming\Malwarebytes
2013-10-03 20:09 . 2013-10-03 20:09--------d-----w-c:\programdata\Malwarebytes
2013-10-03 20:09 . 2013-10-03 20:09--------d-----w-c:\program files (x86)\Malwarebytes' Anti-Malware
2013-10-03 20:09 . 2013-04-04 18:5025928----a-w-c:\windows\system32\drivers\mbam.sys
2013-10-03 20:09 . 2013-10-03 20:09--------d-----w-c:\users\Lori Smith\AppData\Local\Programs
2013-10-03 17:24 . 2013-09-05 05:329694160----a-w-c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{3DBA540D-A7E3-4557-B956-0FBA12337908}\mpengine.dll
2013-10-01 22:17 . 2013-09-05 05:329694160----a-w-c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-09-16 13:46 . 2013-08-10 05:20136704----a-w-c:\windows\system32\iesysprep.dll
2013-09-12 21:10 . 2013-08-05 02:25155584----a-w-c:\windows\system32\drivers\ataport.sys
2013-09-05 21:03 . 2013-09-05 21:02965008------w-c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CCD9FFAF-CB53-4E04-809E-679B8340713E}\gapaengine.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-19 17:49 . 2012-07-29 17:44692616----a-w-c:\windows\SysWow64\FlashPlayerApp.exe
2013-09-19 17:49 . 2011-07-24 20:5771048----a-w-c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-16 13:43 . 2009-12-26 22:2979143768----a-w-c:\windows\system32\MRT.exe
2013-08-26 17:39 . 2011-03-30 00:08941720------w-c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-08-02 01:48 . 2013-09-12 21:1044032----a-w-c:\windows\apppatch\acwow64.dll
2013-07-25 09:25 . 2013-08-15 22:341888768----a-w-c:\windows\system32\WMVDECOD.DLL
2013-07-25 08:57 . 2013-08-15 22:341620992----a-w-c:\windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58 . 2013-08-15 22:342048----a-w-c:\windows\system32\tzres.dll
2013-07-19 01:41 . 2013-08-15 22:342048----a-w-c:\windows\SysWow64\tzres.dll
2013-07-09 05:52 . 2013-08-15 22:34224256----a-w-c:\windows\system32\wintrust.dll
2013-07-09 05:51 . 2013-08-15 22:341217024----a-w-c:\windows\system32\rpcrt4.dll
2013-07-09 05:46 . 2013-08-15 22:341472512----a-w-c:\windows\system32\crypt32.dll
2013-07-09 05:46 . 2013-08-15 22:34184320----a-w-c:\windows\system32\cryptsvc.dll
2013-07-09 05:46 . 2013-08-15 22:34139776----a-w-c:\windows\system32\cryptnet.dll
2013-07-09 04:52 . 2013-08-15 22:34663552----a-w-c:\windows\SysWow64\rpcrt4.dll
2013-07-09 04:52 . 2013-08-15 22:34175104----a-w-c:\windows\SysWow64\wintrust.dll
2013-07-09 04:46 . 2013-08-15 22:34140288----a-w-c:\windows\SysWow64\cryptsvc.dll
2013-07-09 04:46 . 2013-08-15 22:341166848----a-w-c:\windows\SysWow64\crypt32.dll
2013-07-09 04:46 . 2013-08-15 22:34103936----a-w-c:\windows\SysWow64\cryptnet.dll
2013-07-06 06:03 . 2013-08-15 22:341910208----a-w-c:\windows\system32\drivers\tcpip.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-09-05 39408]
"ISUSPM"="c:\programdata\FLEXnet\Connect\11\ISUSPM.exe" [2011-06-04 222496]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"NortonOnlineBackupReminder"="c:\program files (x86)\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" [2009-07-16 529256]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2010-11-29 1294712]
"TWebCamera"="c:\program files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2009-08-11 2446648]
"bncsaui.exe"="c:\program files (x86)\Bradford Networks\Persistent Agent\bncsaui.exe" [2009-11-01 2625248]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-09-08 421888]
"DNS7reminder"="c:\program files (x86)\Nuance\NaturallySpeaking11\Ereg\Ereg.exe" [2010-10-27 328992]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-12-19 41208]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-02 946352]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2013-04-04 532040]
.
c:\users\Lori Smith\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Picture Motion Browser Media Check Tool.lnk - c:\program files (x86)\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe /noballoononstart [2011-4-14 385024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\DRIVERS\thpdrv.sys;c:\windows\SYSNATIVE\DRIVERS\thpdrv.sys [x]
S0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\DRIVERS\Thpevm.SYS;c:\windows\SYSNATIVE\DRIVERS\Thpevm.SYS [x]
S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys;c:\windows\SYSNATIVE\DRIVERS\tos_sps64.sys [x]
S1 PMCF;PMCF;c:\windows\system32\drivers\PMCF.sys;c:\windows\SYSNATIVE\drivers\PMCF.sys [x]
S2 BNPagent;Bradford Persistent Agent Service;c:\program files (x86)\Bradford Networks\Persistent Agent\bndaemon.exe;c:\program files (x86)\Bradford Networks\Persistent Agent\bndaemon.exe [x]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [x]
S2 ConfigFree Gadget Service;ConfigFree Gadget Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe [x]
S2 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [x]
S2 DragonSvc;Dragon Service;c:\program files (x86)\Common Files\Nuance\dgnsvc.exe;c:\program files (x86)\Common Files\Nuance\dgnsvc.exe [x]
S2 rimspci;rimspci;c:\windows\system32\DRIVERS\rimspe64.sys;c:\windows\SYSNATIVE\DRIVERS\rimspe64.sys [x]
S2 risdpcie;risdpcie;c:\windows\system32\DRIVERS\risdpe64.sys;c:\windows\SYSNATIVE\DRIVERS\risdpe64.sys [x]
S2 rixdpcie;rixdpcie;c:\windows\system32\DRIVERS\rixdpe64.sys;c:\windows\SYSNATIVE\DRIVERS\rixdpe64.sys [x]
S2 RSELSVC;TOSHIBA Modem region select service;c:\program files\TOSHIBA\rselect\RSelSvc.exe;c:\program files\TOSHIBA\rselect\RSelSvc.exe [x]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe;c:\program files\TOSHIBA\TECO\TecoService.exe [x]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys;c:\windows\SYSNATIVE\DRIVERS\TVALZFL.sys [x]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys;c:\windows\SYSNATIVE\drivers\IntcHdmi.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys;c:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]
S3 Point64;Microsoft Mouse and Keyboard Center Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;c:\windows\system32\DRIVERS\rtl8192se.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192se.sys [x]
S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]
S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{01250B8F-D947-4F8A-9408-FE8E3EE2EC92}]
2009-08-06 16:15264048----a-w-c:\program files (x86)\TOSHIBA\My Toshiba\MyToshiba.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-04 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-29 17:49]
.
2013-10-01 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4125184790-1310706551-1558927598-1001Core.job
- c:\users\Lori Smith\AppData\Local\Google\Update\GoogleUpdate.exe [2011-06-03 04:01]
.
2013-10-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4125184790-1310706551-1558927598-1001UA.job
- c:\users\Lori Smith\AppData\Local\Google\Update\GoogleUpdate.exe [2011-06-03 04:01]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ThpSrv"="c:\windows\system32\thpsrv" [X]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-02 165912]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-02 387608]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-02 365592]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-08-24 8081952]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2009-07-22 312832]
"LtMoh"="c:\program files\ltmoh\Ltmoh.exe" [2008-09-25 195080]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2009-09-17 709976]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-06-21 1356240]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://my.earthlink.net/
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~2\MIF5BA~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 24.217.0.5 24.217.201.67 24.247.15.53
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
FF - ProfilePath - c:\users\Lori Smith\AppData\Roaming\Mozilla\Firefox\Profiles\b7cqxbif.default\
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-TUSBSleepChargeSrv - %ProgramFiles(x86)%\TOSHIBA\TOSHIBA USB Sleep and Charge Utility\TUSBSleepChargeSrv.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-HSON - c:\program files (x86)\TOSHIBA\TBS\HSON.exe
HKLM-Run-SmoothView - c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe
HKLM-Run-00TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe
HKLM-Run-SmartFaceVWatcher - c:\program files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-4125184790-1310706551-1558927598-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-4125184790-1310706551-1558927598-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_175_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_175_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_175_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_175_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_175.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_175.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_175.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_175.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-10-03 23:30:26
ComboFix-quarantined-files.txt 2013-10-04 03:30
.
Pre-Run: 339,823,464,448 bytes free
Post-Run: 340,420,546,560 bytes free
.
- - End Of File - - 68FB09A6F67F8D95BC3E79BEF7A6EBCF
5B5E648D12FCADC244C1EC30318E1EB9



I re-enabled MSE real time protection after running combofix. Whats next?
 

Broni

Posts: 55,924   +506
Looks good.

redtarget.gif
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

redtarget.gif
Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

redtarget.gif
Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Scan All Users checkbox.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 

Scshadow

Posts: 660   +318
# AdwCleaner v3.006 - Report created 04/10/2013 at 01:05:00
# Updated 01/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Lori Smith - LORISMITH-PC
# Running from : C:\Users\Lori Smith\Desktop\Anti-malware folder\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Users\Lori Smith\AppData\Local\PackageAware

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\ToolBand.EasyHideBtn
Key Deleted : HKLM\SOFTWARE\Classes\ToolBand.EasyHideBtn.1
Key Deleted : HKLM\SOFTWARE\Classes\ToolBand.Localizer
Key Deleted : HKLM\SOFTWARE\Classes\ToolBand.Localizer.1
Key Deleted : HKLM\SOFTWARE\Classes\ToolBand.NameHighlighter
Key Deleted : HKLM\SOFTWARE\Classes\ToolBand.NameHighlighter.1
Key Deleted : HKLM\SOFTWARE\Classes\ToolBand.NameHighlighterStatistics
Key Deleted : HKLM\SOFTWARE\Classes\ToolBand.NameHighlighterStatistics.1
Key Deleted : HKLM\SOFTWARE\Classes\ToolBand.SkypeIEHelper
Key Deleted : HKLM\SOFTWARE\Classes\ToolBand.SkypeIEHelper.1
Key Deleted : HKLM\SOFTWARE\Classes\ToolBand.SNameProxy
Key Deleted : HKLM\SOFTWARE\Classes\ToolBand.SNameProxy.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{937936AF-28CA-4973-B8AE-F250406149A2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{937936AF-28CA-4973-B8AE-F250406149A2}

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16686


-\\ Mozilla Firefox v15.0.1 (en-US)

[ File : C:\Users\Lori Smith\AppData\Roaming\Mozilla\Firefox\Profiles\b7cqxbif.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\Lori Smith\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [1993 octets] - [04/10/2013 01:03:32]
AdwCleaner[S0].txt - [1952 octets] - [04/10/2013 01:05:00]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2012 octets] ##########


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.3 (09.27.2013:1)
OS: Windows 7 Home Premium x64
Ran by Lori Smith on Fri 10/04/2013 at 1:12:56.21
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho.1



~~~ Files



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Lori Smith\appdata\local\{029F750A-FE34-47B3-A1AD-2450698FE439}
Successfully deleted: [Empty Folder] C:\Users\Lori Smith\appdata\local\{6DB9EBAF-90C6-4627-BA83-F204D194791D}
Successfully deleted: [Empty Folder] C:\Users\Lori Smith\appdata\local\{BB1E8F9D-9F09-48EC-B0D8-4470846D0647}
Successfully deleted: [Empty Folder] C:\Users\Lori Smith\appdata\local\{C0F4D68D-324C-4500-9784-DD6F24F34E60}
Successfully deleted: [Empty Folder] C:\Users\Lori Smith\appdata\local\{D0FC027C-F3D5-4CCF-B39E-46987AFD596E}
Successfully deleted: [Empty Folder] C:\Users\Lori Smith\appdata\local\{D419C5BD-60F8-4BAD-B95A-F4076D7E2B89}
Successfully deleted: [Empty Folder] C:\Users\Lori Smith\appdata\local\{EE56DB2D-6A4B-4E4B-9A5F-9F33909F5DD9}



~~~ FireFox

Emptied folder: C:\Users\Lori Smith\AppData\Roaming\mozilla\firefox\profiles\b7cqxbif.default\minidumps [3 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 10/04/2013 at 1:19:50.14
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


OTL logfile created on: 10/4/2013 1:22:15 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Lori Smith\Desktop\Anti-malware folder
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16686)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.96 Gb Total Physical Memory | 2.77 Gb Available Physical Memory | 69.99% Memory free
7.93 Gb Paging File | 6.65 Gb Available in Paging File | 83.95% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 453.61 Gb Total Space | 317.05 Gb Free Space | 69.90% Space Free | Partition Type: NTFS

Computer Name: LORISMITH-PC | User Name: Lori Smith | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/10/04 01:01:44 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Lori Smith\Desktop\Anti-malware folder\OTL.exe
PRC - [2011/06/04 11:12:36 | 000,296,808 | ---- | M] (Nuance Communications, Inc.) -- C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe
PRC - [2011/06/04 10:44:33 | 000,222,496 | ---- | M] (Acresso Corporation) -- C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe
PRC - [2009/11/01 14:23:44 | 002,625,248 | ---- | M] (Bradford Networks) -- C:\Program Files (x86)\Bradford Networks\Persistent Agent\bncsaui.exe
PRC - [2009/11/01 14:23:42 | 003,026,656 | ---- | M] (Bradford Networks) -- C:\Program Files (x86)\Bradford Networks\Persistent Agent\bndaemon.exe
PRC - [2009/07/14 22:10:30 | 000,042,368 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
PRC - [2009/03/10 21:51:20 | 000,046,448 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
PRC - [2009/01/12 08:15:52 | 000,071,096 | ---- | M] () -- C:\Program Files (x86)\Blaze Media Pro\NMSAccess32.exe
PRC - [2008/09/25 18:49:00 | 000,195,080 | ---- | M] (LSI Corp.) -- C:\Program Files\ltmoh\ltmoh.exe
PRC - [2007/11/22 11:49:08 | 000,385,024 | ---- | M] (Sony Corporation) -- C:\Program Files (x86)\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe


========== Modules (No Company Name) ==========


========== Services (SafeList) ==========

SRV:64bit: - [2013/06/20 20:33:08 | 000,366,600 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2013/06/20 20:33:08 | 000,023,808 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/09/17 16:41:36 | 000,137,560 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe -- (TOSHIBA HDD SSD Alert Service)
SRV:64bit: - [2009/08/27 16:38:22 | 000,251,760 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\TECO\TecoService.exe -- (TOSHIBA eco Utility Service)
SRV:64bit: - [2009/08/21 12:31:06 | 000,488,800 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV:64bit: - [2009/08/04 14:15:06 | 000,826,224 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe -- (TPCHSrv)
SRV:64bit: - [2009/07/28 18:48:06 | 000,140,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\TODDSrv.exe -- (TODDSrv)
SRV:64bit: - [2009/07/08 12:41:02 | 000,531,520 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\ThpSrv.exe -- (Thpsrv)
SRV:64bit: - [2009/07/07 12:38:24 | 000,065,904 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\rselect\RSelSvc.exe -- (RSELSVC)
SRV:64bit: - [2009/03/27 21:10:16 | 000,016,896 | ---- | M] (LSI Corporation) [Auto | Running] -- C:\Program Files\LSI SoftModem\agr64svc.exe -- (AgereModemAudio)
SRV - [2013/09/19 13:49:29 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/06/21 09:53:36 | 000,162,408 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/11/13 14:49:05 | 000,114,144 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2011/06/04 11:12:36 | 000,296,808 | ---- | M] (Nuance Communications, Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe -- (DragonSvc)
SRV - [2010/11/29 14:58:30 | 000,054,136 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
SRV - [2010/10/12 13:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/11/01 14:23:42 | 003,026,656 | ---- | M] (Bradford Networks) [Auto | Running] -- C:\Program Files (x86)\Bradford Networks\Persistent Agent\bndaemon.exe -- (BNPagent)
SRV - [2009/08/10 22:55:58 | 000,248,688 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe -- (cfWiMAXService)
SRV - [2009/07/14 22:10:30 | 000,042,368 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe -- (ConfigFree Gadget Service)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/03/10 21:51:20 | 000,046,448 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe -- (ConfigFree Service)
SRV - [2009/01/12 08:15:52 | 000,071,096 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\Blaze Media Pro\NMSAccess32.exe -- (NMSAccess)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/06/18 21:50:08 | 000,139,616 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2013/03/25 14:41:46 | 000,076,464 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\dc3d.sys -- (dc3d)
DRV:64bit: - [2013/01/29 18:15:04 | 000,050,800 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\point64.sys -- (Point64)
DRV:64bit: - [2012/08/23 10:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 10:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/06/10 06:34:52 | 000,539,240 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/03/11 02:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 09:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 05:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/04/26 18:23:08 | 001,103,904 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192se.sys -- (rtl8192se)
DRV:64bit: - [2009/08/27 11:07:06 | 007,369,600 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/07/30 23:22:04 | 000,027,784 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV:64bit: - [2009/07/28 21:24:12 | 000,081,408 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\risdpe64.sys -- (risdpcie)
DRV:64bit: - [2009/07/28 13:10:44 | 000,016,448 | ---- | M] () [Kernel | System | Running] -- C:\Windows\SysNative\drivers\PMCF.sys -- (PMCF)
DRV:64bit: - [2009/07/24 18:57:08 | 000,482,384 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\tos_sps64.sys -- (tos_sps64)
DRV:64bit: - [2009/07/21 17:03:34 | 001,208,320 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\agrsm64.sys -- (AgereSoftModem)
DRV:64bit: - [2009/07/14 18:31:18 | 000,026,840 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 19:36:22 | 000,253,488 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Apfiltr.sys -- (ApfiltrService)
DRV:64bit: - [2009/07/13 17:59:33 | 005,020,672 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2009/07/10 09:45:12 | 000,139,264 | ---- | M] (Intel(R) Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcHdmi.sys -- (IntcHdmiAddService)
DRV:64bit: - [2009/07/04 22:27:02 | 000,055,808 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rixdpe64.sys -- (rixdpcie)
DRV:64bit: - [2009/07/02 11:54:52 | 000,060,416 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rimspe64.sys -- (rimspci)
DRV:64bit: - [2009/06/29 19:16:20 | 000,014,784 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\Thpevm.sys -- (Thpevm)
DRV:64bit: - [2009/06/29 13:25:22 | 000,034,880 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\thpdrv.sys -- (Thpdrv)
DRV:64bit: - [2009/06/22 20:06:38 | 000,035,008 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\PGEffect.sys -- (PGEffect)
DRV:64bit: - [2009/06/19 22:15:22 | 000,014,472 | ---- | M] (TOSHIBA Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\TVALZFL.sys -- (TVALZFL)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/04 21:54:36 | 000,408,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {C745EC8E-EC97-4DE5-B3E5-675D16CC25C5}
IE:64bit: - HKLM\..\SearchScopes\{C745EC8E-EC97-4DE5-B3E5-675D16CC25C5}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSNA
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{33140DFB-B599-40A3-A018-26E2EB203A8E}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSNA


IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-4125184790-1310706551-1558927598-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://my.earthlink.net/
IE - HKU\S-1-5-21-4125184790-1310706551-1558927598-1001\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-4125184790-1310706551-1558927598-1001\..\SearchScopes\{33140DFB-B599-40A3-A018-26E2EB203A8E}: "URL" = http://www.google.com/search?source...&oe={outputEncoding}&rlz=1I7TSNA_enUS359US359
IE - HKU\S-1-5-21-4125184790-1310706551-1558927598-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}:0.8.20091209.4
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_11_8_800_168.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeLive,version=1.4: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Lori Smith\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Lori Smith\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 15.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/11/13 14:49:07 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 15.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/01/15 10:32:18 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 15.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/11/13 14:49:07 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 15.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/01/15 10:32:18 | 000,000,000 | ---D | M]

[2009/12/27 17:57:11 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Lori Smith\AppData\Roaming\Mozilla\Extensions
[2012/11/27 14:22:09 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Lori Smith\AppData\Roaming\Mozilla\Firefox\Profiles\b7cqxbif.default\extensions
[2012/11/27 14:22:09 | 000,804,627 | ---- | M] () (No name found) -- C:\Users\Lori Smith\AppData\Roaming\Mozilla\Firefox\Profiles\b7cqxbif.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
[2011/04/23 06:32:54 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2012/11/13 14:49:06 | 000,266,720 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2012/11/13 14:48:47 | 000,002,465 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2012/11/13 14:48:47 | 000,002,253 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:eek:riginalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:eek:mniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}
CHR - homepage: http://www.google.com
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Lori Smith\AppData\Local\Google\Chrome\Application\29.0.1547.76\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin7.dll
CHR - plugin: Java Deployment Toolkit 6.0.140.8 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeploytk.dll
CHR - plugin: Java(TM) Platform SE 6 U14 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.0.60310.0\npctrl.dll
CHR - plugin: Microsoft Office Live Plug-in for Firefox (Enabled) = C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Lori Smith\AppData\Local\Google\Chrome\Application\29.0.1547.76\pdf.dll
CHR - plugin: Chrome NaCl (Enabled) = C:\Users\Lori Smith\AppData\Local\Google\Chrome\Application\29.0.1547.76\ppGoogleNaClPluginChrome.dll
CHR - plugin: Google Gears 0.5.33.0 (Enabled) = C:\Users\Lori Smith\AppData\Local\Google\Chrome\Application\29.0.1547.76\gears.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: WildTangent Games App Presence Detector (Enabled) = C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Google Update (Enabled) = C:\Users\Lori Smith\AppData\Local\Google\Update\1.2.183.39\npGoogleOneClick8.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: Entanglement Web App = C:\Users\Lori Smith\AppData\Local\Google\Chrome\User Data\Default\Extensions\aciahcmjmecflokailenpkdchphgkefd\3.4.9_0\
CHR - Extension: Poppit = C:\Users\Lori Smith\AppData\Local\Google\Chrome\User Data\Default\Extensions\mcbkbpnkkkipelfledbfocopglifcfmi\2.2_0\
CHR - Extension: Chrome In-App Payments service = C:\Users\Lori Smith\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.4.11_0\

O1 HOSTS File: ([2013/10/03 23:16:25 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg64.dll (Google Inc.)
O2 - BHO: (Skype add-on (mastermind)) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (no name) - - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKU\S-1-5-21-4125184790-1310706551-1558927598-1001\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [00TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [HSON] C:\Program Files\TOSHIBA\TBS\HSON.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [LtMoh] C:\Program Files\ltmoh\ltmoh.exe (LSI Corp.)
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [SmartFaceVWatcher] C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatcher.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [SmoothView] C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [Teco] C:\Program Files\TOSHIBA\TECO\Teco.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [ThpSrv] C:\windows\SysNative\thpsrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosWaitSrv] C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [bncsaui.exe] C:\Program Files (x86)\Bradford Networks\Persistent Agent\bncsaui.exe (Bradford Networks)
O4 - HKLM..\Run: [DNS7reminder] C:\Program Files (x86)\Nuance\NaturallySpeaking11\Ereg\Ereg.exe (Nuance Communications, Inc.)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe (Toshiba)
O4 - HKLM..\Run: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [TWebCamera] C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe (TOSHIBA CORPORATION.)
O4 - HKU\S-1-5-21-4125184790-1310706551-1558927598-1001..\Run: [ISUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe (Acresso Corporation)
O4 - Startup: C:\Users\Lori Smith\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Picture Motion Browser Media Check Tool.lnk = C:\Program Files (x86)\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe (Sony Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-4125184790-1310706551-1558927598-1001\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-4125184790-1310706551-1558927598-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8:64bit: - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll (Google Inc.)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll (Google Inc.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://imail.tema.toyota.com/dana-cached/sc/JuniperSetupClient.cab (JuniperSetupClientControl Class)
O16 - DPF: Garmin Communicator Plug-In https://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 24.217.0.5 24.217.201.67 24.247.15.53
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{8EDF287F-04B1-449C-9442-F112557C507F}: DhcpNameServer = 24.217.0.5 24.217.201.67 24.247.15.53
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/10/04 01:12:51 | 000,000,000 | ---D | C] -- C:\windows\ERUNT
[2013/10/04 01:02:59 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2013/10/03 23:31:34 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2013/10/03 23:31:11 | 000,000,000 | ---D | C] -- C:\windows\temp
[2013/10/03 23:03:43 | 000,518,144 | ---- | C] (SteelWerX) -- C:\windows\SWREG.exe
[2013/10/03 23:03:43 | 000,406,528 | ---- | C] (SteelWerX) -- C:\windows\SWSC.exe
[2013/10/03 23:03:43 | 000,060,416 | ---- | C] (NirSoft) -- C:\windows\NIRCMD.exe
[2013/10/03 23:03:35 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/10/03 23:03:15 | 000,000,000 | ---D | C] -- C:\windows\erdnt
[2013/10/03 23:01:29 | 005,130,107 | R--- | C] (Swearware) -- C:\Users\Lori Smith\Desktop\ComboFix.exe
[2013/10/03 21:38:28 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
[2013/10/03 21:18:25 | 000,000,000 | ---D | C] -- C:\Users\Lori Smith\Desktop\RK_Quarantine
[2013/10/03 16:30:29 | 000,000,000 | ---D | C] -- C:\Users\Lori Smith\Desktop\Anti-malware folder
[2013/10/03 16:10:05 | 000,000,000 | ---D | C] -- C:\Users\Lori Smith\AppData\Roaming\Malwarebytes
[2013/10/03 16:09:53 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/10/03 16:09:43 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/10/03 16:09:41 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbam.sys
[2013/10/03 16:09:41 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2013/10/03 16:09:26 | 000,000,000 | ---D | C] -- C:\Users\Lori Smith\AppData\Local\Programs
[2013/09/09 14:32:51 | 000,000,000 | ---D | C] -- C:\Users\Lori Smith\Desktop\Pirates H2 files
[2 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/10/04 01:15:13 | 000,015,792 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/10/04 01:15:13 | 000,015,792 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/10/04 01:06:31 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2013/10/04 01:06:22 | 3192,262,656 | -HS- | M] () -- C:\hiberfil.sys
[2013/10/04 00:49:00 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2013/10/04 00:44:00 | 000,000,928 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskUserS-1-5-21-4125184790-1310706551-1558927598-1001UA.job
[2013/10/03 23:16:25 | 000,000,027 | ---- | M] () -- C:\windows\SysNative\drivers\etc\hosts
[2013/10/03 23:01:44 | 005,130,107 | R--- | M] (Swearware) -- C:\Users\Lori Smith\Desktop\ComboFix.exe
[2013/10/03 16:09:53 | 000,001,084 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/10/02 12:23:35 | 000,000,427 | ---- | M] () -- C:\Users\Lori Smith\Desktop\GCPortal.website
[2013/10/01 18:06:50 | 000,000,876 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskUserS-1-5-21-4125184790-1310706551-1558927598-1001Core.job
[2013/09/27 17:54:33 | 000,000,487 | ---- | M] () -- C:\Users\Lori Smith\Desktop\YouTube - Broadcast Yourself..website
[2013/09/24 16:57:57 | 000,726,444 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2013/09/24 16:57:57 | 000,624,412 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2013/09/24 16:57:57 | 000,106,756 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2013/09/19 17:06:08 | 000,002,411 | ---- | M] () -- C:\Users\Lori Smith\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2013/09/19 17:06:08 | 000,002,409 | ---- | M] () -- C:\Users\Lori Smith\Desktop\Google Chrome.lnk
[2013/09/16 10:06:52 | 000,449,712 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT
[2 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/10/03 23:03:43 | 000,256,000 | ---- | C] () -- C:\windows\PEV.exe
[2013/10/03 23:03:43 | 000,208,896 | ---- | C] () -- C:\windows\MBR.exe
[2013/10/03 23:03:43 | 000,098,816 | ---- | C] () -- C:\windows\sed.exe
[2013/10/03 23:03:43 | 000,080,412 | ---- | C] () -- C:\windows\grep.exe
[2013/10/03 23:03:43 | 000,068,096 | ---- | C] () -- C:\windows\zip.exe
[2013/10/03 16:09:53 | 000,001,084 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/10/02 11:00:12 | 009,152,260 | ---- | C] () -- C:\Users\Lori Smith\Desktop\L'Hiver.mp3
[2013/09/30 14:25:03 | 015,893,942 | ---- | C] () -- C:\Users\Lori Smith\Desktop\English set.mp3
[2013/09/24 17:13:40 | 020,062,040 | ---- | C] () -- C:\Users\Lori Smith\Desktop\Italian set.mp3
[2013/09/24 17:12:23 | 443,066,510 | ---- | C] () -- C:\Users\Lori Smith\Desktop\Sarah lesson 9.9.2013.wav
[2012/01/05 11:47:51 | 000,001,635 | ---- | C] () -- C:\Users\Lori Smith\AppData\Roaming\SAS7_000.DAT
[2010/01/10 22:11:53 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat

========== ZeroAccess Check ==========

[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/25 22:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 21:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 08:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2011/01/18 00:28:58 | 000,000,000 | ---D | M] -- C:\Users\Lori Smith\AppData\Roaming\Amazon
[2011/10/13 17:52:48 | 000,000,000 | ---D | M] -- C:\Users\Lori Smith\AppData\Roaming\Jason Robitaille
[2011/10/13 17:26:08 | 000,000,000 | ---D | M] -- C:\Users\Lori Smith\AppData\Roaming\JasonRobitaille
[2010/11/24 06:44:54 | 000,000,000 | ---D | M] -- C:\Users\Lori Smith\AppData\Roaming\Juniper Networks
[2012/01/05 11:30:43 | 000,000,000 | ---D | M] -- C:\Users\Lori Smith\AppData\Roaming\Nuance
[2009/12/25 18:40:00 | 000,000,000 | ---D | M] -- C:\Users\Lori Smith\AppData\Roaming\TOSHIBA
[2012/06/08 22:53:16 | 000,000,000 | ---D | M] -- C:\Users\Lori Smith\AppData\Roaming\WildTangent
[2009/12/25 14:52:32 | 000,000,000 | ---D | M] -- C:\Users\Lori Smith\AppData\Roaming\WinBatch
[2012/08/30 09:53:10 | 000,000,000 | ---D | M] -- C:\Users\Lori Smith\AppData\Roaming\Windows Live Writer

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 136 bytes -> C:\ProgramData\TEMP:0FF263E8

< End of report >
 

Scshadow

Posts: 660   +318
Whoops. Missed the 2nd otl log. Here it is.

OTL Extras logfile created on: 10/4/2013 1:22:15 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Lori Smith\Desktop\Anti-malware folder
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16686)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.96 Gb Total Physical Memory | 2.77 Gb Available Physical Memory | 69.99% Memory free
7.93 Gb Paging File | 6.65 Gb Available in Paging File | 83.95% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 453.61 Gb Total Space | 317.05 Gb Free Space | 69.90% Space Free | Partition Type: NTFS

Computer Name: LORISMITH-PC | User Name: Lori Smith | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htafile [open] -- "%1" %*
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htafile [open] -- "%1" %*
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0F98D153-7CCB-49EB-ABD3-166B9924F57E}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{255CC27B-0C20-4C23-B04B-C0668274D19B}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{2A3969CF-F7E3-4D96-A50A-2344CAD49DB1}" = lport=2869 | protocol=6 | dir=in | app=system |
"{2DF7BFF3-3EF1-43B4-B16A-0A7BEE4F0779}" = rport=138 | protocol=17 | dir=out | app=system |
"{3511DA0E-300D-4941-B31A-EAEF5FDC6268}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{6468E33E-1D3B-4804-BAC4-B1465FFBD300}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{74959241-13AF-4AF4-9C02-194D2D373019}" = rport=137 | protocol=17 | dir=out | app=system |
"{789B281A-4E30-40DA-8F76-DE15357100D0}" = rport=139 | protocol=6 | dir=out | app=system |
"{79DCEB7A-7996-42E5-95D4-B5C267EFF948}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{8DC516D3-8577-4101-8EE3-DD29B9E8E74A}" = lport=51001 | protocol=6 | dir=in | name=dragon smart phone server |
"{9A9538CC-B047-4A8A-9D89-4FF6D7AA1971}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{A41752D1-5A0A-459E-A694-CFA7DF94BDE8}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{A4EFD63D-630A-4FA7-A3F3-78CA411718C4}" = lport=138 | protocol=17 | dir=in | app=system |
"{AB56B920-0955-470F-AEE5-1785B2AD79F0}" = rport=10243 | protocol=6 | dir=out | app=system |
"{AC34022C-195D-433C-B83B-9D647EABE135}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{B3699546-624D-414C-AF99-7C139497BDBE}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{B3DBF9BF-1463-4216-820D-3F017899ACC6}" = lport=137 | protocol=17 | dir=in | app=system |
"{B60C8A77-30BC-4FD8-B700-EA4365F429E9}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{BD5816B4-1DDB-493C-9183-18D95816F492}" = lport=2869 | protocol=6 | dir=in | app=system |
"{BD9B5CCF-1B04-451F-8CA7-F62373E668EF}" = lport=445 | protocol=6 | dir=in | app=system |
"{CD6A6270-362E-4DE5-82EA-78E71E390C63}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{D26ACFE1-75EC-4420-86AD-0FBD99ACDD7C}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{D35A1A28-AE98-46A8-AEEB-3AB2209D93A6}" = lport=10243 | protocol=6 | dir=in | app=system |
"{DC00EC47-90D5-4C0E-9DBA-A6837A9654B1}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{F6380999-E8FF-4753-8A01-873250FFC762}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\outlook.exe |
"{F9740C69-F22D-43A2-947F-5976BB7CEB4A}" = rport=445 | protocol=6 | dir=out | app=system |
"{FB718172-1482-4374-832A-CEF9ABC5C054}" = lport=139 | protocol=6 | dir=in | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0FFEA4A3-FC67-43C8-9330-2AE1D2CA4ABF}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{1240EF2E-8B1D-4CF9-AF95-E34E83A00913}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\groove.exe |
"{163CE68C-CF8D-442E-993F-4520BB750A38}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{17E64E00-ECD1-4CDE-8A0F-5A79842FD77A}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{1A4FD1D9-EFE6-4248-B400-AE22758C7A10}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{1E64BFC0-6E39-48B2-B65A-33F156B37893}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{2830DF79-A100-4C6C-8261-71948FD98ACB}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{28B804B1-33CD-4918-971F-4C0B9AA1C495}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
"{30A45639-53A5-4F9A-BC63-ABD557C7224A}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{310AECA1-6EE8-442E-9FA9-4F834AD9E986}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{3B4A1591-8625-4932-9473-9E674C64A5B4}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{3FA245DE-FE85-45A7-9401-57BB44141FDB}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{6E154973-7BCC-4E2B-9A55-72F5EB3E2AE8}" = protocol=6 | dir=in | app=c:\program files (x86)\bradford networks\persistent agent\bndaemon.exe |
"{6F4178F5-330D-450A-A5C2-59A73E44AF9F}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{72E4234F-A56C-4E99-9FC2-DD6020A94022}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
"{755BDC17-D814-4231-8283-9CD0BFA0F4FF}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{7712E9D2-D7DA-4C1B-88BB-A62E6C752178}" = protocol=58 | dir=in | app=system |
"{784A7E67-9C46-4AFC-8030-848883AFF300}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |
"{78934C45-8C52-4379-928F-F459561E5182}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{83AFE9C8-512A-4A18-8D11-D123F121E879}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{88F6E93B-017D-4BB4-B86E-C3591E1FBF68}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{AA4E6FAC-8DE1-457E-B9FD-3445AEFCA53F}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{AAFF07CC-4350-46E9-B6D0-E633A5B8F6B0}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{ABD22878-510E-4D15-9A91-7F96245C17BB}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{B0D62C14-7302-4D30-824E-C4665A4EC329}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{BFF5AEA7-21F1-4F4C-8EF5-4FE4A52830D3}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
"{D5C2D979-FFF6-4ED2-A0FC-45886950F7B4}" = protocol=6 | dir=out | app=system |
"{DE702EE7-8AE6-4666-A53C-2C6C89DF2E6B}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{DF68F59B-C0C7-46DC-9B38-CEE9C9BFC0C6}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{E28C4813-7FE6-48D2-98B4-1DFD5FBF950D}" = protocol=58 | dir=out | name=@iphlpsvc.dll,-503 |
"{EAAA9D22-A873-47A4-9684-765FFFD62CD7}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\groove.exe |
"{F7C72EE4-8932-4C75-AAF5-AD8073287F1E}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{FDCAB0B5-6687-42A8-9BBE-CB6860FD8A50}" = protocol=17 | dir=in | app=c:\program files (x86)\bradford networks\persistent agent\bndaemon.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{20387B45-18A4-4D48-ABD9-A23D2CBE42B3}" = Dolby Control Center
"{24F93B56-61F5-415F-85B9-AA444DA34AFC}" = Microsoft Mouse and Keyboard Center
"{27726449-83B8-428D-92DE-101346C1E15C}" = Microsoft Security Client
"{4A5A427F-BA39-4BF0-7777-9A47FBE60C9F}" = Visual C++ 9.0 Runtime for Dragon NaturallySpeaking 64bit (x64)
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
"{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{89F7D66C-777D-473B-AA11-319C0F190EAC}" = TOSHIBA Internal Modem Region Select Utility
"{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010
"{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010
"{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{94A90C69-71C1-470A-88F5-AA47ECC96B40}" = TOSHIBA HDD Protection
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}" = TOSHIBA PC Health Monitor
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = ALPS Touch Pad Driver
"{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Media Creator
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"LTMOH" = LSI V92 MOH Application
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft Mouse and Keyboard Center" = Microsoft Mouse and Keyboard Center
"Microsoft Security Client" = Microsoft Security Essentials
"TOSHIBA Software Modem" = TOSHIBA Software Modem

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{008D69EB-70FF-46AB-9C75-924620DF191A}" = TOSHIBA Speech System SR Engine(U.S.) Version1.0
"{01250B8F-D947-4F8A-9408-FE8E3EE2EC92}" = MyToshiba
"{022CBB38-CEF0-42BA-906A-A49BEFAE0BEE}" = RICOH R5U230 Media Driver ver.2.06.03.02
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0FB630AB-7BD8-40AE-B223-60397D57C3C9}" = Realtek WLAN Driver
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1B87C40B-A60B-4EF3-9A68-706CF4B69978}" = TOSHIBA Assist
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216014FF}" = Java(TM) 6 Update 14
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3B843B38-04B1-4CE6-8888-586273E0F289}" = Quickbooks Financial Center
"{3F610E2B-2ACF-443B-A226-46082AD8B83F}" = Bradford Persistent Agent
"{3FBF6F99-8EC6-41B4-8527-0A32241B5496}" = TOSHIBA Speech System TTS Engine(U.S.) Version1.0
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}" = Skype™ 6.6
"{50F68032-B5B7-4513-9116-C978DBD8F27A}" = DVD MovieFactory for TOSHIBA
"{541DEAC0-5F3D-45E6-B7CB-94ECF3B96748}" = Skype web features
"{5AF550B4-BB67-4E7E-82F1-2C4300279050}" = ToshibaRegistration
"{5E6F6CF3-BACC-4144-868C-E14622C658F3}" = TOSHIBA Web Camera Application
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{6C5F3BDC-0A1B-4436-A696-5939629D5C31}" = TOSHIBA DVD PLAYER
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-toshiba" = WildTangent Games App (Toshiba Games)
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek 8136 8168 8169 Ethernet Driver
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0015-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{967EF02C-5C7E-4718-8FCB-BDC050190CCF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002A-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-002C-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2010
"{90140000-0044-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2010
"{90140000-00BA-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0116-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91140000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2010
"{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{047B0968-E622-4FAA-9B4B-121FA109EDDE}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}" = Toshiba Application Installer
"{9AEAF9CC-390B-49C0-8F7F-14092BF163B6}" = NetZero Launcher
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{9FE10246-A876-4979-B345-CADE6863BD8E}" = TOSHIBA Supervisor Password
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station
"{AC76BA86-7AD7-1033-7B44-A95000000001}" = Adobe Reader 9.5.3
"{AE3CF174-872C-46C6-B9F6-C0593F3BC7B8}" = Microsoft Office Live Add-in 1.4
"{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Toshiba Online Backup
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C8C8387B-A98B-44E8-807A-1A9B7F51FFDA}" = Blaze Media Pro
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D5068583-D569-468B-9755-5FBF5848F46F}" = Sony Picture Utility
"{D5D8637D-FA1C-4CAD-91FC-4ADB1C284A21}" = TOSHIBA Hardware Setup
"{DA84ECBF-4B79-47F2-B34C-95C38484C058}" = Skype Launcher
"{DAEAFD68-BB4A-4507-A241-C8804D2EA66D}" = Apple Application Support
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E487EE7D-EAAA-4E2A-9116-E3B477D8A74F}" = TOSHIBA USB Sleep and Charge Utility
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{E69992ED-A7F6-406C-9280-1C156417BC49}" = Toshiba Quality Application
"{E7004147-2CCA-431C-AA05-2AB166B9785D}" = QuickTime
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{EE033C1F-443E-41EC-A0E2-559B539A4E4D}" = TOSHIBA Speech System Applications
"{EFFA53BC-8C04-2E21-3D90-A13B1697B0CA}" = Dragon NaturallySpeaking 11
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F2004B8D-7791-4B35-A3FA-D8CA8BB4DD81}" = Direct DiscRecorder
"{F3529665-D75E-4D6D-98F0-745C78C68E9B}" = TOSHIBA ConfigFree
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Blaze Media Pro" = Blaze Media Pro
"FXCM Trading Station" = FXCM Trading Station
"InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"InstallShield_{50F68032-B5B7-4513-9116-C978DBD8F27A}" = DVD MovieFactory for TOSHIBA
"InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
"InstallShield_{89F7D66C-777D-473B-AA11-319C0F190EAC}" = TOSHIBA Internal Modem Region Select Utility
"InstallShield_{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"InstallShield_{F2004B8D-7791-4B35-A3FA-D8CA8BB4DD81}" = Direct DiscRecorder
"InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"Mozilla Firefox 15.0.1 (x86 en-US)" = Mozilla Firefox 15.0.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"Office14.PROPLUSR" = Microsoft Office Professional Plus 2010
"VLC media player" = VLC media player 1.1.5
"WildTangent toshiba Master Uninstall" = WildTangent Games
"WinLiveSuite" = Windows Live Essentials

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-4125184790-1310706551-1558927598-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Amazon Kindle" = Amazon Kindle
"Google Chrome" = Google Chrome
"Juniper_Networks_Cache_Cleaner 6.4.0" = Juniper Networks Cache Cleaner 6.4.0
"Juniper_Setup_Client" = Juniper Networks Setup Client
"Neoteris_Host_Checker" = Juniper Networks Host Checker

< End of report >
 

Broni

Posts: 55,924   +506
redtarget.gif
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
Code:
:OTL
FF - user.js - File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_11_8_800_168.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
O3 - HKLM\..\Toolbar: (no name) - - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O16 - DPF: Garmin Communicator Plug-In https://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB (Reg Error: Key error.)
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
@Alternate Data Stream - 136 bytes -> C:\ProgramData\TEMP:0FF263E8

:Services

:Reg

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
Last scans...

redtarget.gif
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


redtarget.gif
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

redtarget.gif
Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.

redtarget.gif
Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 

Scshadow

Posts: 660   +318
All processes killed
========== OTL ==========
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Starting removal of ActiveX control Garmin Communicator Plug-In
Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\Garmin Communicator Plug-In\DownloadInformation\\INF .
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\Garmin Communicator Plug-In\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\Garmin Communicator Plug-In\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
File Protocol\Handler\livecall - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.
File Protocol\Handler\ms-help - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-itss\ deleted successfully.
File Protocol\Handler\ms-itss - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
File Protocol\Handler\msnim - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\skype4com\ deleted successfully.
File Protocol\Handler\skype4com - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
File Protocol\Handler\wlmailhtml - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
File Protocol\Handler\wlpg - No CLSID value found not found.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
ADS C:\ProgramData\TEMP:0FF263E8 deleted successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Lori Smith
->Temp folder emptied: 2171197 bytes
->Temporary Internet Files folder emptied: 728666264 bytes
->Java cache emptied: 1017966 bytes
->FireFox cache emptied: 467477919 bytes
->Google Chrome cache emptied: 17113779 bytes
->Flash cache emptied: 2938043 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 1716023 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 3580 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50461 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 1,165.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Lori Smith
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Lori Smith
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 10042013_135009

Files\Folders moved on Reboot...
C:\Users\Lori Smith\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Lori Smith\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...


Results of screen317's Security Check version 0.99.74
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java(TM) 6 Update 14
Java version out of Date!
Adobe Flash Player 11.8.800.168
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox 15.0.1 Firefox out of Date!
Google Chrome 29.0.1547.66
Google Chrome 29.0.1547.76
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
Lori Smith Desktop Anti-malware folder SecurityCheck.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

Farbar Service Scanner Version: 13-09-2013
Ran by Lori Smith (administrator) on 04-10-2013 at 14:09:28
Running from "C:\Users\Lori Smith\Desktop\Anti-malware folder"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

ESET did not detect any threats and therefore didn't produce any logs. Awaiting further instructions.
 

Broni

Posts: 55,924   +506
redtarget.gif
Update Firefox to the current 24.0 version.

redtarget.gif
Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader and install one of two free alternatives:

- Foxit PDF Reader from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

- PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

redtarget.gif
1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

============================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.
 

Scshadow

Posts: 660   +318
All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Lori Smith
->Temp folder emptied: 320758 bytes
->Temporary Internet Files folder emptied: 9868775 bytes
->Java cache emptied: 45911 bytes
->FireFox cache emptied: 47210277 bytes
->Google Chrome cache emptied: 10296424 bytes
->Flash cache emptied: 492 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 922 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 65.00 mb


[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Lori Smith
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Lori Smith
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 10042013_193912

Files\Folders moved on Reboot...
File\Folder C:\Users\Lori Smith\AppData\Local\Temp\etilqs_cNhHfW1PP9a0dBG not found!
C:\Users\Lori Smith\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Lori Smith\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...




Still in the process of the follow up steps. Everything seems to be running good.
 

Scshadow

Posts: 660   +318
Checking in one last time. I have completed the follow-up steps and I am returning this laptop to my mother. The run occasionally apps I've grouped into a folder on the desktop and I'll advise her to run them once in awhile. Thank you for your time.