Solved Sirefef.R giving me a migraine...

jmpatrick

Posts: 17   +0
Here are the logs...

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 10-08-2012
Ran by SYSTEM at 13-08-2012 11:59:42
Running from G:\
Windows 7 Professional (X86) OS Language: English(US)
The current controlset is ControlSet001
========================== Registry (Whitelisted) =============
HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s [8120864 2009-11-24] (Realtek Semiconductor)
HKLM\...\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" [254696 2011-06-09] (Sun Microsystems, Inc.)
HKLM\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [37296 2012-03-27] (Adobe Systems Incorporated)
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-01-02] (Adobe Systems Incorporated)
HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [931200 2012-03-26] (Microsoft Corporation)
HKU\Kathy Kobe\...\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun [17418928 2012-07-13] (Skype Technologies S.A.)
HKU\Kathy Kobe\...\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [39408 2012-04-17] (Google Inc.)
HKU\Kathy Kobe\...\Run: [{D4572255-EE12-AD7F-0E53-1D5C07133E41}] "C:\Users\Kathy Kobe\AppData\Roaming\Janita\orse.exe" [x]
Tcpip\..\Interfaces\{82FCC858-7ED9-4063-946E-E056C3CBA2B1}: [NameServer]12.127.1.3,12.127.17.72
Startup: C:\Users\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
ShortcutTarget: Microsoft Office.lnk -> C:\Program Files\Microsoft Office\Office\OSA9.EXE (Microsoft Corporation)
================================ Services (Whitelisted) ==================
2 eventlog; C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted [20992 2009-07-13] (Microsoft Corporation)
2 SkypeUpdate; "C:\Program Files\Skype\Updater\Updater.exe" [160944 2012-06-07] (Skype Technologies)
2 MsMpSvc; "c:\Program Files\Microsoft Security Client\MsMpEng.exe" [x]
3 NisSrv; "c:\Program Files\Microsoft Security Client\NisSrv.exe" [x]
========================== Drivers (Whitelisted) =============
3 MBAMSwissArmy; \??\C:\Windows\system32\drivers\mbamswissarmy.sys [40776 2012-08-13] (Malwarebytes Corporation)
0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [171064 2012-03-20] (Microsoft Corporation)
3 TrueSight; \??\c:\windows\system32\drivers\TrueSight.sys [14080 2012-08-13] ()
3 catchme; \??\C:\Users\KATHYK~1\AppData\Local\Temp\catchme.sys [x]
========================== NetSvcs (Whitelisted) ===========

============ One Month Created Files and Folders ==============
2012-08-13 11:59 - 2012-08-13 11:59 - 00000000 ____D C:\FRST
2012-08-13 07:18 - 2012-08-13 07:23 - 00040776 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbamswissarmy.sys
2012-08-13 07:12 - 2012-08-14 07:10 - 10652120 ____A (Malwarebytes Corporation ) C:\Users\Kathy Kobe\Desktop\mbam-setup-1.62.0.1300.exe
2012-08-13 07:12 - 2012-08-13 07:12 - 00001067 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2012-08-13 07:12 - 2012-08-13 07:12 - 00000000 ____D C:\Program Files\Malwarebytes' Anti-Malware
2012-08-13 07:12 - 2012-07-03 09:46 - 00022344 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys
2012-08-13 07:02 - 2012-08-13 07:02 - 00014080 ____A C:\Windows\System32\Drivers\TrueSight.sys
2012-08-13 07:01 - 2012-08-14 06:59 - 01558528 ____A C:\Users\Kathy Kobe\Desktop\RogueKiller.exe
2012-08-13 07:00 - 2012-08-13 07:00 - 00000000 ____D C:\Users\Kathy Kobe\Desktop\RK_Quarantine
2012-08-13 06:59 - 2012-08-13 06:59 - 00139896 ____A C:\Windows\Minidump\081312-18080-01.dmp
2012-08-13 04:05 - 2012-08-13 04:05 - 00139896 ____A C:\Windows\Minidump\081312-15958-01.dmp
2012-08-13 03:18 - 2012-08-13 03:18 - 00000000 ____D C:\Program Files\Microsoft Security Client
2012-08-13 03:16 - 2012-08-13 03:16 - 10288512 ____A (Microsoft Corporation) C:\Users\Kathy Kobe\Downloads\mseinstall.exe
2012-08-13 02:55 - 2012-08-13 03:14 - 00000000 ___SD C:\32788R22FWJFW
2012-08-10 12:13 - 2012-08-10 12:13 - 00000000 __SHD C:\Windows\System32\%APPDATA%
2012-08-10 12:07 - 2012-08-10 12:07 - 00475136 ____A C:\Users\Kathy Kobe\AppData\Local\zcumgtf.exe
2012-07-16 09:46 - 2012-05-14 19:08 - 00981504 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2012-07-16 09:46 - 2012-05-14 19:06 - 00048128 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2012-07-16 09:46 - 2012-04-27 19:19 - 00177152 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\rdpwd.sys
2012-07-16 09:46 - 2012-04-25 20:48 - 00129536 ____A (Microsoft Corporation) C:\Windows\System32\rdpcorekmts.dll
2012-07-16 09:46 - 2012-04-25 20:48 - 00057856 ____A (Microsoft Corporation) C:\Windows\System32\rdpwsx.dll
2012-07-16 09:46 - 2012-04-25 20:43 - 00008192 ____A (Microsoft Corporation) C:\Windows\System32\rdrmemptylst.exe
2012-07-16 09:46 - 2012-04-19 21:07 - 01230336 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2012-07-16 09:46 - 2012-04-19 21:07 - 00132096 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2012-07-16 09:46 - 2012-04-19 21:06 - 06028288 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2012-07-16 09:46 - 2012-04-19 21:06 - 00627200 ____A (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2012-07-16 09:46 - 2012-04-19 21:06 - 00606208 ____A (Microsoft Corporation) C:\Windows\System32\mstime.dll
2012-07-16 09:46 - 2012-04-19 21:06 - 00067584 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2012-07-16 09:46 - 2012-04-19 21:06 - 00064512 ____A (Microsoft Corporation) C:\Windows\System32\msfeedsbs.dll
2012-07-16 09:46 - 2012-04-19 21:05 - 11019776 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2012-07-16 09:46 - 2012-04-19 21:05 - 02072576 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2012-07-16 09:46 - 2012-04-19 21:05 - 00381440 ____A (Microsoft Corporation) C:\Windows\System32\iedkcs32.dll
2012-07-16 09:46 - 2012-04-19 21:05 - 00185856 ____A (Microsoft Corporation) C:\Windows\System32\iepeers.dll
2012-07-16 09:46 - 2012-04-19 21:05 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2012-07-16 09:46 - 2012-04-19 21:05 - 00044544 ____A (Microsoft Corporation) C:\Windows\System32\licmgr10.dll
2012-07-16 09:46 - 2012-04-19 21:03 - 00012800 ____A (Microsoft Corporation) C:\Windows\System32\msfeedssync.exe
2012-07-16 09:46 - 2012-04-19 19:58 - 00386048 ____A (Microsoft Corporation) C:\Windows\System32\html.iec
2012-07-16 09:46 - 2012-04-19 19:24 - 01638912 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2012-07-16 09:27 - 2012-06-11 18:44 - 02344448 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
============ 3 Months Modified Files ========================
2012-08-14 07:10 - 2012-08-13 07:12 - 10652120 ____A (Malwarebytes Corporation ) C:\Users\Kathy Kobe\Desktop\mbam-setup-1.62.0.1300.exe
2012-08-14 06:59 - 2012-08-13 07:01 - 01558528 ____A C:\Users\Kathy Kobe\Desktop\RogueKiller.exe
2012-08-13 07:23 - 2012-08-13 07:18 - 00040776 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbamswissarmy.sys
2012-08-13 07:22 - 2012-04-17 04:24 - 00000890 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2012-08-13 07:22 - 2009-07-13 20:53 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2012-08-13 07:22 - 2009-07-13 20:39 - 00028613 ____A C:\Windows\setupact.log
2012-08-13 07:14 - 2009-07-13 15:11 - 00259072 ____A (Microsoft Corporation) C:\Windows\System32\services.exe
2012-08-13 07:12 - 2012-08-13 07:12 - 00001067 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2012-08-13 07:02 - 2012-08-13 07:02 - 00014080 ____A C:\Windows\System32\Drivers\TrueSight.sys
2012-08-13 06:59 - 2012-08-13 06:59 - 00139896 ____A C:\Windows\Minidump\081312-18080-01.dmp
2012-08-13 06:59 - 2010-09-14 08:25 - 137761396 ____A C:\Windows\MEMORY.DMP
2012-08-13 06:42 - 2012-04-17 04:24 - 00000894 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2012-08-13 04:05 - 2012-08-13 04:05 - 00139896 ____A C:\Windows\Minidump\081312-15958-01.dmp
2012-08-13 03:34 - 2012-04-17 04:24 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2012-08-13 03:24 - 2009-07-13 20:34 - 00015168 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2012-08-13 03:24 - 2009-07-13 20:34 - 00015168 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2012-08-13 03:21 - 2010-09-08 08:47 - 00717086 ____A C:\Windows\System32\PerfStringBackup.INI
2012-08-13 03:19 - 2012-05-11 04:59 - 00001945 ____A C:\Windows\epplauncher.mif
2012-08-13 03:19 - 2010-09-08 08:36 - 01572994 ____A C:\Windows\WindowsUpdate.log
2012-08-13 03:16 - 2012-08-13 03:16 - 10288512 ____A (Microsoft Corporation) C:\Users\Kathy Kobe\Downloads\mseinstall.exe
2012-08-13 03:14 - 2011-12-15 11:32 - 00022279 ____A C:\Users\Kathy Kobe\Desktop\~ESETUninstaller.log
2012-08-10 12:07 - 2012-08-10 12:07 - 00475136 ____A C:\Users\Kathy Kobe\AppData\Local\zcumgtf.exe
2012-08-03 07:35 - 2012-04-17 04:24 - 00426184 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2012-08-03 07:35 - 2011-08-30 03:04 - 00070344 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2012-07-16 09:41 - 2009-07-13 20:33 - 00303096 ____A C:\Windows\System32\FNTCACHE.DAT
2012-07-03 09:46 - 2012-08-13 07:12 - 00022344 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys
2012-07-02 23:13 - 2010-09-08 08:48 - 57442464 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe
2012-06-22 03:59 - 2012-04-16 02:56 - 00001984 ____A C:\Users\Public\Desktop\Adobe Reader 9.lnk
2012-06-22 03:36 - 2010-09-09 04:34 - 00001434 ____A C:\users\Kathy
2012-06-11 18:44 - 2012-07-16 09:27 - 02344448 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
2012-06-08 20:46 - 2012-07-11 02:48 - 12868608 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll
2012-06-05 21:09 - 2012-07-11 02:48 - 01389568 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll
2012-06-05 21:09 - 2012-07-11 02:48 - 01236992 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll
2012-06-02 14:19 - 2012-06-19 02:56 - 01933848 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll
2012-06-02 14:19 - 2012-06-19 02:56 - 00577048 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll
2012-06-02 14:19 - 2012-06-19 02:56 - 00053784 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe
2012-06-02 14:19 - 2012-06-19 02:56 - 00045080 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll
2012-06-02 14:19 - 2012-06-19 02:56 - 00035864 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll
2012-06-02 14:12 - 2012-06-19 02:56 - 02422272 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll
2012-06-02 14:12 - 2012-06-19 02:56 - 00088576 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll
2012-06-02 11:19 - 2012-06-19 02:56 - 00171904 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll
2012-06-02 11:12 - 2012-06-19 02:56 - 00033792 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe
2012-06-01 20:51 - 2012-07-11 02:48 - 00134000 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecpkg.sys
2012-06-01 20:51 - 2012-07-11 02:48 - 00067440 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys
2012-06-01 20:50 - 2012-07-11 02:48 - 00369336 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\cng.sys
2012-06-01 20:48 - 2012-07-11 02:48 - 00225280 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll
2012-06-01 20:47 - 2012-07-11 02:48 - 00219136 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll
2012-05-22 10:15 - 2012-05-22 10:15 - 00795360 ____A (Solid State Networks) C:\Users\Kathy Kobe\Downloads\install_flashplayer11x32ax_gtbp_chra_aih.exe
ZeroAccess:
C:\Windows\Installer\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}
C:\Windows\Installer\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\@
C:\Windows\Installer\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\L
C:\Windows\Installer\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\n
C:\Windows\Installer\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\U
C:\Windows\Installer\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\U\80000000.@
ZeroAccess:
C:\Users\Kathy Kobe\AppData\Local\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}
C:\Users\Kathy Kobe\AppData\Local\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\@
C:\Users\Kathy Kobe\AppData\Local\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\L
C:\Users\Kathy Kobe\AppData\Local\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\U
========================= Known DLLs (Whitelisted) ============

========================= Bamital & volsnap Check ============
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe A302BBFF2A7278C0E239EE5D471D86A9 ZeroAccess <==== ATTENTION!.
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
==================== EXE ASSOCIATION =====================
HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK
========================= Memory info ======================
Percentage of memory in use: 22%
Total physical RAM: 1791.37 MB
Available physical RAM: 1393.85 MB
Total Pagefile: 1791.37 MB
Available Pagefile: 1394.07 MB
Total Virtual: 2047.88 MB
Available Virtual: 1968.7 MB
======================= Partitions =========================
1 Drive c: () (Fixed) (Total:465.66 GB) (Free:437.58 GB) NTFS
2 Drive d: () (Fixed) (Total:37.3 GB) (Free:27.68 GB) FAT32
4 Drive g: (My Passport) (Fixed) (Total:232.88 GB) (Free:232.79 GB) NTFS
5 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
6 Drive y: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 465 GB 0 B
Disk 1 Online 37 GB 1024 KB
Disk 2 Online 232 GB 1024 KB
Partitions of Disk 0:
===============
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 100 MB 1024 KB
Partition 2 Primary 465 GB 101 MB
==================================================================================
Disk: 0
Partition 1
Type : 07
Hidden: No
Active: Yes
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 Y System Rese NTFS Partition 100 MB Healthy
==================================================================================
Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 C NTFS Partition 465 GB Healthy
==================================================================================
Partitions of Disk 1:
===============
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 37 GB 31 KB
==================================================================================
Disk: 1
Partition 1
Type : 0C
Hidden: No
Active: Yes
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 D FAT32 Partition 37 GB Healthy
==================================================================================
Partitions of Disk 2:
===============
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 232 GB 31 KB
==================================================================================
Disk: 2
Partition 1
Type : 07
Hidden: No
Active: No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 4 G My Passport NTFS Partition 232 GB Healthy
==================================================================================
Last Boot: 2012-08-09 12:39
======================= End Of Log ==========================

Farbar Recovery Scan Tool Version: 10-08-2012
Ran by SYSTEM at 2012-08-13 12:01:07
Running from G:\
================== Search: "services.exe" ===================
C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_cf36168b2e9c967b\services.exe
[2009-07-13 15:11] - [2009-07-13 17:14] - 0259072 ____A (Microsoft Corporation) 5F1B6A9C35D3D5CA72D6D6FDEF9747D6
C:\Windows\System32\services.exe
[2009-07-13 15:11] - [2012-08-13 07:14] - 0259072 ____A (Microsoft Corporation) A302BBFF2A7278C0E239EE5D471D86A9
C:\Windows\ERDNT\cache\services.exe
[2011-12-15 10:36] - [2009-07-13 17:14] - 0259072 ____A (Microsoft Corporation) 5F1B6A9C35D3D5CA72D6D6FDEF9747D6
=== End Of Search ===
 
Welcome aboard
yahooo.gif


Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

=============================================

Download attached fixlist.txt file and save it to the very same USB flash drive you've been using. Plug the drive back in.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.
On Windows XP: Now please boot into the UBCD.
Run FRST/FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

Next...

Restart normally.

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  • Double click on combofix.exe & follow the prompts.

  • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

http://download.bleepingcomputer.com/grinler/beta/rkill.exe
http://download.bleepingcomputer.com/grinler/beta/iExplore.exe

Restart computer in safe mode

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

Please post BOTH logs, rKill.txt and Combofix.txt.
 

Attachments

  • fixlist.txt
    553 bytes · Views: 1
Fix result of Farbar Recovery Tool (FRST written by Farbar) Version: 10-08-2012
Ran by SYSTEM at 2012-08-13 12:44:07 Run:1
Running from G:\
==============================================
HKEY_LOCAL_MACHINE\System\ControlSet001\Control\Session Manager\SubSystems\\Windows No ZeroAccess entry found.
C:\Windows\System32\consrv.dll not found.
HKEY_USERS\Kathy Kobe\Software\Microsoft\Windows\CurrentVersion\Run\\{D4572255-EE12-AD7F-0E53-1D5C07133E41} Value deleted successfully.
C:\Users\Kathy Kobe\AppData\Roaming\Janita\orse.exe not found.
C:\Windows\Installer\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc} moved successfully.
C:\Users\Kathy Kobe\AppData\Local\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc} moved successfully.
C:\Windows\System32\services.exe moved successfully.
C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_cf36168b2e9c967b\services.exe copied successfully to C:\Windows\System32\services.exe
==== End of Fixlog ====
 
ComboFix 12-08-13.01 - Kathy Kobe 08/13/2012 12:57:46.2.2 - x86
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.1791.1051 [GMT -4:00]
Running from: c:\users\Kathy Kobe\Desktop\ComboFix.exe
AV: ESET Smart Security 4.2 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
FW: ESET Personal firewall *Enabled* {4FE52EC8-CB26-1113-0EFE-8842E2773BAA}
SP: ESET Smart Security 4.2 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\$NtUninstallKB59483$
c:\windows\system32\SETF4B.tmp
.
c:\windows\System32\Utilman.exe . . . is infected!!
.
c:\windows\system32\drivers\Serial.sys was missing
Restored copy from - c:\windows\System32\DriverStore\FileRepository\msports.inf_x86_neutral_c1a802e06677f73f\serial.sys
.
.
((((((((((((((((((((((((( Files Created from 2012-07-13 to 2012-08-13 )))))))))))))))))))))))))))))))
.
.
2012-08-13 19:59 . 2012-08-13 19:59 -------- d-----w- C:\FRST
2012-08-13 17:20 . 2012-08-13 17:21 -------- d-----w- c:\users\Kathy Kobe\AppData\Local\temp
2012-08-13 17:20 . 2012-08-13 17:20 -------- d-----w- c:\users\Public\AppData\Local\temp
2012-08-13 17:20 . 2012-08-13 17:20 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-08-13 17:20 . 2012-08-13 17:20 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2012-08-13 17:20 . 2009-07-13 23:45 83456 ----a-w- c:\windows\system32\drivers\Serial.sys
2012-08-13 16:57 . 2012-08-13 16:57 29904 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{43CFFC40-6A12-4DD6-B37C-FB930BF562EC}\MpKsl45bf50ac.sys
2012-08-13 16:57 . 2012-08-13 17:21 56200 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{43CFFC40-6A12-4DD6-B37C-FB930BF562EC}\offreg.dll
2012-08-13 15:18 . 2012-08-13 15:23 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-08-13 15:12 . 2012-08-13 15:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-08-13 15:12 . 2012-07-03 17:46 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-08-13 15:02 . 2012-08-13 15:02 14080 ----a-w- c:\windows\system32\drivers\TrueSight.sys
2012-08-13 11:37 . 2012-02-09 18:17 713784 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{81B9B04F-9765-4169-9D2F-B9244CB338C7}\gapaengine.dll
2012-08-13 11:36 . 2012-07-16 06:41 6891424 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{43CFFC40-6A12-4DD6-B37C-FB930BF562EC}\mpengine.dll
2012-08-13 11:18 . 2012-08-13 11:18 -------- d-----w- c:\program files\Microsoft Security Client
2012-08-10 20:13 . 2012-08-10 20:13 -------- d-sh--w- c:\windows\system32\%APPDATA%
2012-07-16 17:27 . 2012-06-12 02:44 2344448 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-08-03 15:35 . 2012-04-17 12:24 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-08-03 15:35 . 2011-08-30 11:04 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-06-06 05:09 . 2012-07-11 10:48 1389568 ----a-w- c:\windows\system32\msxml6.dll
2012-06-06 05:09 . 2012-07-11 10:48 1236992 ----a-w- c:\windows\system32\msxml3.dll
2012-06-02 22:19 . 2012-06-19 10:56 53784 ----a-w- c:\windows\system32\wuauclt.exe
2012-06-02 22:19 . 2012-06-19 10:56 45080 ----a-w- c:\windows\system32\wups2.dll
2012-06-02 22:19 . 2012-06-19 10:56 35864 ----a-w- c:\windows\system32\wups.dll
2012-06-02 22:19 . 2012-06-19 10:56 577048 ----a-w- c:\windows\system32\wuapi.dll
2012-06-02 22:19 . 2012-06-19 10:56 1933848 ----a-w- c:\windows\system32\wuaueng.dll
2012-06-02 22:12 . 2012-06-19 10:56 2422272 ----a-w- c:\windows\system32\wucltux.dll
2012-06-02 22:12 . 2012-06-19 10:56 88576 ----a-w- c:\windows\system32\wudriver.dll
2012-06-02 19:19 . 2012-06-19 10:56 171904 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-02 19:12 . 2012-06-19 10:56 33792 ----a-w- c:\windows\system32\wuapp.exe
2012-06-02 04:51 . 2012-07-11 10:48 67440 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-06-02 04:51 . 2012-07-11 10:48 134000 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2012-06-02 04:50 . 2012-07-11 10:48 369336 ----a-w- c:\windows\system32\drivers\cng.sys
2012-06-02 04:48 . 2012-07-11 10:48 225280 ----a-w- c:\windows\system32\schannel.dll
2012-06-02 04:47 . 2012-07-11 10:48 219136 ----a-w- c:\windows\system32\ncrypt.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2012-07-13 17418928]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-04-17 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-11-24 8120864]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-03-27 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 843712]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-26 931200]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [x]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S1 MpKsl45bf50ac;MpKsl45bf50ac;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{43CFFC40-6A12-4DD6-B37C-FB930BF562EC}\MpKsl45bf50ac.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.
2012-08-13 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-17 15:35]
.
2012-08-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-04-17 12:24]
.
2012-08-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-04-17 12:24]
.
.
------- Supplementary Scan -------
.
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
TCP: Interfaces\{82FCC858-7ED9-4063-946E-E056C3CBA2B1}: NameServer = 12.127.1.3,12.127.17.72
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://50.33.139.18:8000/activex/AMC.cab
FF - ProfilePath - c:\users\Kathy Kobe\AppData\Roaming\Mozilla\Firefox\Profiles\t41ehife.default\
FF - prefs.js: network.proxy.type - 0
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\windows\system32\atieclxx.exe
c:\windows\system32\taskhost.exe
c:\windows\system32\conhost.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\system32\sppsvc.exe
.
**************************************************************************
.
Completion time: 2012-08-13 13:24:25 - machine was rebooted
ComboFix-quarantined-files.txt 2012-08-13 17:24
ComboFix2.txt 2011-12-15 18:37
.
Pre-Run: 469,889,232,896 bytes free
Post-Run: 470,125,445,120 bytes free
.
- - End Of File - - 25BAD14916A5DEFC199BF23E1742EB3F
 
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box and paste it into the main textfield:
    Code:
    :filefind
    Utilman.exe
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
 
SystemLook 30.07.11 by jpshortstuff
Log created at 13:33 on 13/08/2012 by Kathy Kobe
Administrator - Elevation successful
========== filefind ==========
Searching for "Utilman.exe"
C:\Windows\System32\Utilman.exe --a---- 1397248 bytes [00:13 14/07/2009] [01:14 14/07/2009] B0E4C0D3B18198A0D72E78476D2769A3
C:\Windows\winsxs\x86_microsoft-windows-utilman_31bf3856ad364e35_6.1.7600.16385_none_028006129290e443\Utilman.exe --a---- 1397248 bytes [00:13 14/07/2009] [01:14 14/07/2009] B0E4C0D3B18198A0D72E78476D2769A3
-= EOF =-
 
Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders, UN-check Hide protected operating system files.
NOTE. Make sure to reverse the above changes, when done with this step.
Upload following files to http://www.virustotal.com/ for security check:
- c:\windows\System32\Utilman.exe
IMPORTANT! If the file is listed as already analyzed, click on Reanalyse file now button.
Post scan results.
 
Not sure the best way to post results...

SHA256: dd3b6ef3cb5461b49c8fde41147c0caa4131ea8345e9b0b3ef4df63387eedda8
SHA1: 39ab53233d5928a60e0713c261163a26270ded40
MD5: b0e4c0d3b18198a0d72e78476d2769a3
File size: 1.3 MB ( 1397248 bytes )
File name: C:\Windows\System32\Utilman.exe
File type: Win32 EXE
Detection ratio: 0 / 42
Analysis date: 2012-08-13 17:55:35 UTC ( 0 minutes ago )
 
Good :)
It looks like false positive from Combofix.

Any current issues?

=================================

Download Malwarebytes' Anti-Malware (MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.
NOTE. If you already have MBAM installed, update it before running the scan.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer IF MBAM asks you to do so.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

===========================

Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Scan All Users checkbox.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 
Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org
Database version: v2012.08.13.04
Windows 7 x86 NTFS
Internet Explorer 8.0.7600.16385
Kathy Kobe :: GLC2018 [administrator]
8/13/2012 2:39:42 PM
mbam-log-2012-08-13 (14-39-42).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 198656
Time elapsed: 3 minute(s), 25 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
 
OTL logfile created on: 8/13/2012 2:45:31 PM - Run 1
OTL by OldTimer - Version 3.2.57.0 Folder = C:\Users\Kathy Kobe\Desktop
Professional (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.75 Gb Total Physical Memory | 0.94 Gb Available Physical Memory | 53.73% Memory free
3.50 Gb Paging File | 2.49 Gb Available in Paging File | 71.28% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 465.66 Gb Total Space | 437.67 Gb Free Space | 93.99% Space Free | Partition Type: NTFS
Drive E: | 37.30 Gb Total Space | 27.70 Gb Free Space | 74.27% Space Free | Partition Type: FAT32
Drive F: | 232.88 Gb Total Space | 232.78 Gb Free Space | 99.96% Space Free | Partition Type: NTFS

Computer Name: GLC2018 | User Name: Kathy Kobe | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/08/13 14:44:41 | 000,596,992 | ---- | M] (OldTimer Tools) -- C:\Users\Kathy Kobe\Desktop\OTL.exe
PRC - [2012/03/26 17:08:12 | 000,931,200 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2012/03/26 17:03:40 | 000,011,552 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe
PRC - [2011/04/20 03:04:38 | 000,393,216 | ---- | M] (AMD) -- C:\Windows\System32\atieclxx.exe
PRC - [2011/04/20 03:04:08 | 000,176,128 | ---- | M] (AMD) -- C:\Windows\System32\atiesrxx.exe
PRC - [2011/02/26 01:33:07 | 002,614,784 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2009/07/13 21:14:42 | 000,049,152 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\taskhost.exe


========== Modules (No Company Name) ==========


========== Win32 Services (SafeList) ==========

SRV - [2012/08/03 11:35:01 | 000,250,056 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/06/07 19:12:14 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/03/26 17:03:40 | 000,214,952 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV - [2012/03/26 17:03:40 | 000,011,552 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV - [2011/04/20 03:04:08 | 000,176,128 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\System32\atiesrxx.exe -- (AMD External Events Utility)
SRV - [2010/09/08 13:28:47 | 001,343,400 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\Wat\WatAdminSvc.exe -- (WatAdminSvc)
SRV - [2009/07/13 21:16:15 | 000,016,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\StorSvc.dll -- (StorSvc)
SRV - [2009/07/13 21:16:13 | 000,025,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\sensrsvc.dll -- (SensrSvc)
SRV - [2009/07/13 21:16:12 | 001,004,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\PeerDistSvc.dll -- (PeerDistSvc)
SRV - [2009/07/13 21:15:41 | 000,680,960 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\KATHYK~1\AppData\Local\Temp\catchme.sys -- (catchme)
DRV - [2012/08/13 13:24:29 | 000,029,904 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{43CFFC40-6A12-4DD6-B37C-FB930BF562EC}\MpKsl640e1171.sys -- (MpKsl640e1171)
DRV - [2012/08/13 12:57:48 | 000,029,904 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{43CFFC40-6A12-4DD6-B37C-FB930BF562EC}\MpKsl45bf50ac.sys -- (MpKsl45bf50ac)
DRV - [2012/08/13 11:02:52 | 000,014,080 | ---- | M] () [Kernel | On_Demand | Unknown] -- C:\Windows\System32\drivers\TrueSight.sys -- (TrueSight)
DRV - [2012/03/20 20:44:12 | 000,074,112 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NisDrvWFP.sys -- (NisDrv)
DRV - [2011/04/20 03:43:42 | 007,772,160 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\atikmdag.sys -- (amdkmdag)
DRV - [2011/04/20 02:22:10 | 000,243,712 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\atikmpag.sys -- (amdkmdap)
DRV - [2009/07/13 21:19:10 | 000,175,824 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\vmbus.sys -- (vmbus)
DRV - [2009/07/13 21:19:10 | 000,040,896 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\vmstorfl.sys -- (storflt)
DRV - [2009/07/13 21:19:10 | 000,028,224 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\storvsc.sys -- (storvsc)
DRV - [2009/07/13 19:51:11 | 000,034,944 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\winusb.sys -- (WinUsb)
DRV - [2009/07/13 19:28:47 | 000,005,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\vms3cap.sys -- (s3cap)
DRV - [2009/07/13 19:28:45 | 000,017,920 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\VMBusHID.sys -- (VMBusHID)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-2274524389-992101411-3136558824-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?PC=msnHomeST&OCID=msnHomepage
IE - HKU\S-1-5-21-2274524389-992101411-3136558824-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKU\S-1-5-21-2274524389-992101411-3136558824-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 6F 88 3E 29 DE 17 CD 01 [binary data]
IE - HKU\S-1-5-21-2274524389-992101411-3136558824-1000\..\SearchScopes,DefaultScope = {EF5887F5-1F84-4CA5-90B1-F7137959FBF7}
IE - HKU\S-1-5-21-2274524389-992101411-3136558824-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
IE - HKU\S-1-5-21-2274524389-992101411-3136558824-1000\..\SearchScopes\{EF5887F5-1F84-4CA5-90B1-F7137959FBF7}: "URL" = http://www.google.com/search?q={sea...x?}&startPage={startPage}&rlz=1I7ADFA_enUS480
IE - HKU\S-1-5-21-2274524389-992101411-3136558824-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}:6.0.29
FF - prefs.js..network.proxy.type: 0
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 3.6.15\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/03/07 09:09:10 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 3.6.15\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2012/06/22 07:59:21 | 000,000,000 | ---D | M]

[2011/03/07 09:09:22 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Kathy Kobe\AppData\Roaming\Mozilla\Extensions
[2010/09/09 08:07:10 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Kathy Kobe\AppData\Roaming\Mozilla\Extensions\{3550f703-e582-4d05-9a08-453d09bdfdc6}
[2011/03/07 09:09:22 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Kathy Kobe\AppData\Roaming\Mozilla\Firefox\Profiles\t41ehife.default\extensions
[2011/12/14 16:22:27 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2011/07/29 08:58:18 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
[2011/12/14 16:22:27 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
[2011/12/14 16:22:15 | 000,476,904 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\mozilla firefox\plugins\npdeployJava1.dll

O1 HOSTS File: ([2012/08/13 13:21:42 | 000,000,027 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll (Google Inc.)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2274524389-992101411-3136558824-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2274524389-992101411-3136558824-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html File not found
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} http://50.33.139.18:8000/activex/AMC.cab (AxisMediaControlEmb Class)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{82FCC858-7ED9-4063-946E-E056C3CBA2B1}: NameServer = 12.127.1.3,12.127.17.72
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/06/10 17:42:20 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O32 - AutoRun File - [2004/07/19 09:18:56 | 000,000,000 | -H-- | M] () - E:\AUTOEXEC.BAT -- [ FAT32 ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/08/13 15:59:29 | 000,000,000 | ---D | C] -- C:\FRST
[2012/08/13 14:44:35 | 000,596,992 | ---- | C] (OldTimer Tools) -- C:\Users\Kathy Kobe\Desktop\OTL.exe
[2012/08/13 13:24:27 | 000,000,000 | ---D | C] -- C:\Windows\temp
[2012/08/13 13:21:46 | 000,000,000 | ---D | C] -- C:\$RECYCLE.BIN
[2012/08/13 13:20:22 | 000,000,000 | ---D | C] -- C:\Users\Kathy Kobe\AppData\Local\temp
[2012/08/13 11:12:51 | 000,022,344 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2012/08/13 11:12:51 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012/08/13 11:12:51 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2012/08/13 11:12:11 | 010,652,120 | ---- | C] (Malwarebytes Corporation ) -- C:\Users\Kathy Kobe\Desktop\mbam-setup-1.62.0.1300.exe
[2012/08/13 11:00:47 | 000,000,000 | ---D | C] -- C:\Users\Kathy Kobe\Desktop\RK_Quarantine
[2012/08/13 07:18:41 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2012/08/10 16:13:36 | 000,000,000 | -HSD | C] -- C:\Windows\System32\%APPDATA%

========== Files - Modified Within 30 Days ==========

[2012/08/14 11:10:29 | 010,652,120 | ---- | M] (Malwarebytes Corporation ) -- C:\Users\Kathy Kobe\Desktop\mbam-setup-1.62.0.1300.exe
[2012/08/14 10:59:33 | 001,558,528 | ---- | M] () -- C:\Users\Kathy Kobe\Desktop\RogueKiller.exe
[2012/08/13 14:44:41 | 000,596,992 | ---- | M] (OldTimer Tools) -- C:\Users\Kathy Kobe\Desktop\OTL.exe
[2012/08/13 14:42:00 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/08/13 14:34:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/08/13 13:32:27 | 000,139,264 | ---- | M] () -- C:\Users\Kathy Kobe\Desktop\SystemLook.exe
[2012/08/13 13:28:57 | 000,015,168 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/08/13 13:28:57 | 000,015,168 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/08/13 13:25:41 | 000,617,222 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/08/13 13:25:41 | 000,104,496 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/08/13 13:21:42 | 000,000,027 | ---- | M] () -- C:\Windows\System32\drivers\etc\hosts
[2012/08/13 13:21:38 | 000,000,890 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/08/13 13:21:19 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/08/13 13:21:13 | 1408,786,432 | -HS- | M] () -- C:\hiberfil.sys
[2012/08/13 12:46:13 | 004,733,169 | R--- | M] (Swearware) -- C:\Users\Kathy Kobe\Desktop\ComboFix.exe
[2012/08/13 11:12:52 | 000,001,067 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/08/13 11:02:52 | 000,014,080 | ---- | M] () -- C:\Windows\System32\drivers\TrueSight.sys
[2012/08/13 10:59:18 | 137,761,396 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2012/08/13 07:19:27 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2012/07/16 13:41:32 | 000,303,096 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2012/08/13 13:32:25 | 000,139,264 | ---- | C] () -- C:\Users\Kathy Kobe\Desktop\SystemLook.exe
[2012/08/13 11:12:52 | 000,001,067 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/08/13 11:02:52 | 000,014,080 | ---- | C] () -- C:\Windows\System32\drivers\TrueSight.sys
[2012/08/13 11:01:31 | 001,558,528 | ---- | C] () -- C:\Users\Kathy Kobe\Desktop\RogueKiller.exe
[2012/08/13 07:18:50 | 000,001,915 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Security Essentials.lnk
[2011/12/15 13:49:15 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2011/12/15 13:49:15 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2011/12/15 13:49:15 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2011/12/15 13:49:15 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2011/12/15 13:49:15 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2011/12/14 09:17:36 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2011/12/13 15:07:51 | 000,889,344 | ---- | C] () -- C:\Windows\xpMail.dll
[2011/12/13 11:53:03 | 000,013,880 | -HS- | C] () -- C:\Users\Kathy Kobe\AppData\Local\oawrkl3i6nhb5npd2otm1w880k4g
[2011/12/13 11:53:03 | 000,013,880 | -HS- | C] () -- C:\ProgramData\oawrkl3i6nhb5npd2otm1w880k4g
[2011/06/10 07:34:52 | 000,080,416 | ---- | C] () -- C:\Windows\System32\RtNicProp32.dll
[2011/04/20 02:21:02 | 000,037,376 | ---- | C] () -- C:\Windows\System32\atitmpxx.dll
[2011/03/17 18:51:46 | 000,003,929 | ---- | C] () -- C:\Windows\System32\atipblag.dat
[2011/02/28 22:30:06 | 000,233,012 | ---- | C] () -- C:\Windows\System32\atiicdxx.dat
[2010/09/23 08:25:04 | 000,000,369 | ---- | C] () -- C:\Windows\wimg.ini
[2010/09/08 13:49:41 | 000,318,464 | ---- | C] () -- C:\Windows\System32\xpMail.dll
[2010/09/08 13:45:38 | 000,000,622 | ---- | C] () -- C:\Windows\oesp_response.ini
[2010/09/08 13:40:46 | 000,008,559 | ---- | C] () -- C:\Windows\oe_response.ini
[2010/09/08 13:37:08 | 000,000,000 | ---- | C] () -- C:\Windows\HPMProp.INI
[2010/09/08 13:32:37 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI

========== LOP Check ==========

[2011/12/13 15:03:38 | 000,000,000 | ---D | M] -- C:\Users\Administrator\AppData\Roaming\ESET
[2010/09/08 13:28:09 | 000,000,000 | ---D | M] -- C:\Users\Kathy Kobe\AppData\Roaming\ESET
[2012/06/15 11:31:35 | 000,000,000 | ---D | M] -- C:\Users\Kathy Kobe\AppData\Roaming\Janita
[2010/09/08 14:17:56 | 000,000,000 | ---D | M] -- C:\Users\Kathy Kobe\AppData\Roaming\KONICA MINOLTA
[2010/09/09 08:07:10 | 000,000,000 | ---D | M] -- C:\Users\Kathy Kobe\AppData\Roaming\Thunderbird
[2011/12/19 16:27:45 | 000,032,630 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========


< End of report >
 
OTL Extras logfile created on: 8/13/2012 2:45:31 PM - Run 1
OTL by OldTimer - Version 3.2.57.0 Folder = C:\Users\Kathy Kobe\Desktop
Professional (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.75 Gb Total Physical Memory | 0.94 Gb Available Physical Memory | 53.73% Memory free
3.50 Gb Paging File | 2.49 Gb Available in Paging File | 71.28% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 465.66 Gb Total Space | 437.67 Gb Free Space | 93.99% Space Free | Partition Type: NTFS
Drive E: | 37.30 Gb Total Space | 27.70 Gb Free Space | 74.27% Space Free | Partition Type: FAT32
Drive F: | 232.88 Gb Total Space | 232.78 Gb Free Space | 99.96% Space Free | Partition Type: NTFS

Computer Name: GLC2018 | User Name: Kathy Kobe | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-2274524389-992101411-3136558824-1000\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office\msohtmed.exe" %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0294BB2F-6178-459D-8C46-8D1C40D6AD6B}" = rport=445 | protocol=6 | dir=out | app=system |
"{057550CC-1C7E-4C7B-A2F8-3A8DDC978C8C}" = lport=138 | protocol=17 | dir=in | app=system |
"{08E024BB-596A-4DFF-A430-159062EB67CE}" = lport=10243 | protocol=6 | dir=in | app=system |
"{19A5737B-0BEE-43C8-BCD3-3CC714AA4FD3}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{25B9D31D-64EC-44F5-900B-17177C3E5D3C}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{295EF879-34FC-4A05-A484-51AA1443280E}" = lport=445 | protocol=6 | dir=in | app=system |
"{2FA65B31-3A9D-4C20-AFC6-469495F0EF44}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{4084E937-EAAA-47EE-9520-7BE7CE434C09}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{4BF5EB07-06A2-40E2-B5B6-244EF5C49A0F}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{5456EA1E-AF45-48BD-9C96-AB99A6CCF1D9}" = lport=139 | protocol=6 | dir=in | app=system |
"{6364B77A-8796-4078-B3CC-5963A3E70B4F}" = rport=139 | protocol=6 | dir=out | app=system |
"{6EFD3216-D4DB-448C-81DA-E8838C66FFD2}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{7C7BD74E-D59D-40F9-8481-A74C4729E9DD}" = rport=138 | protocol=17 | dir=out | app=system |
"{86444BB3-291D-4D31-A046-BB4AA3243C28}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{AF8150A9-8B4A-4262-900E-D368942052B3}" = lport=2869 | protocol=6 | dir=in | app=system |
"{BE10AB93-C4A6-464B-BE93-069E778BFF99}" = rport=10243 | protocol=6 | dir=out | app=system |
"{C232D951-55E7-4D04-9346-F88A07FC0B22}" = lport=137 | protocol=17 | dir=in | app=system |
"{C428A183-FD79-40B5-990D-895328F43AC8}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{CF0676E6-E2EC-438A-9741-7029DEBD00CE}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{F534D21D-02A4-4E48-A237-A3745ED5E6D3}" = rport=137 | protocol=17 | dir=out | app=system |
"{F9C1EEE5-72B7-40C6-BC7C-64E9DF7DEB39}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{003C7A18-60D9-4C89-94D8-DE42C1AA1D76}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{02A4D600-582A-4C14-ADFE-C125CF0CB18F}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{1473D86F-6F04-46A3-9153-CD04272511DC}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{4849799C-D8E9-4360-8F9A-6B5F2BCC7EA4}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{56E808A1-BFD0-4B79-B567-B9FA848D697F}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{61FB8AD2-C831-45AB-9DFB-D685C3A8300D}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{62F27534-2769-4D2F-B42F-E96E62F64F44}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{65901CFC-D156-4C8F-90EA-C26D256CA195}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{68F6992D-6E9D-4F14-88EC-3E0B8BEC7EFF}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{8642AF85-31DC-4BB3-8E9D-1E478C224084}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{A5589677-56C4-46C1-A86B-1F0B5425786F}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{AB3FBA72-52C3-4476-9A38-230DBE05659B}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{BC7833D1-AE4B-4CAB-BDD5-6EA587E5C763}" = protocol=6 | dir=out | app=system |
"{CE504808-152F-4073-8BB9-0F8E7C4D30C6}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{D3648D1D-2BA3-4973-9B7E-EDC907B6E342}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{E8715BB0-E132-4617-B344-62E03BFE2C1C}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{E926E57D-011D-4F63-BCC5-FFCFDC28D091}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{EFA98652-B437-42AA-B7D3-EFFD71ED4ECD}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{F7DCF881-DB9D-4779-8D1C-CCCBAC7C73FF}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00030409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 Small Business
"{0F842B77-56EA-4AAF-8295-81A022350B5E}" = Microsoft Security Client
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216029FF}" = Java(TM) 6 Update 29
"{3175E049-F9A9-4A3D-8F19-AC9FB04514D1}" = Windows Live Communications Platform
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{474F25F5-BDC9-40E5-B1B6-F6BF23FC106F}" = Windows Live Essentials
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{5E41E48A-696A-4B6C-B3EB-052CC2A55E83}" = Wimg
"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8E5233E1-7495-44FB-8DEB-4BE906D59619}" = Junk Mail filter update
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A95000000001}" = Adobe Reader 9.5.1
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{C861921A-E002-498F-9800-153CCBABB9C9}" = 32 Bit HP CIO Components Installer
"{CFD926DB-10C8-4CB6-A6B3-49FD8F98262F}" = OpenEdge 10.2A
"{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"AXIS Media Control Embedded" = AXIS Media Control Embedded
"Falcon" = Falcon
"KONICA MINOLTA Universal PCL" = KONICA MINOLTA Universal PCL
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.62.0.1300
"Microsoft Security Client" = Microsoft Security Essentials
"Microsoft Streets 1998" = Microsoft Expedia Streets 98
"Mozilla Firefox (3.6.15)" = Mozilla Firefox (3.6.15)
"WinLiveSuite_Wave3" = Windows Live Essentials

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 8/13/2012 7:25:17 AM | Computer Name = glc2018 | Source = MsiInstaller | ID = 11706
Description =

Error - 8/13/2012 7:58:43 AM | Computer Name = glc2018 | Source = Microsoft-Windows-CAPI2 | ID = 512
Description = The Cryptographic Services service failed to initialize the VSS backup
"System Writer" object. Details: Could not query the status of the EventSystem service.
System
Error: The RPC server is unavailable. .

Error - 8/13/2012 8:06:20 AM | Computer Name = glc2018 | Source = Microsoft-Windows-CAPI2 | ID = 512
Description = The Cryptographic Services service failed to initialize the VSS backup
"System Writer" object. Details: Could not query the status of the EventSystem service.
System
Error: The RPC server is unavailable. .

Error - 8/13/2012 8:15:14 AM | Computer Name = glc2018 | Source = Microsoft-Windows-CAPI2 | ID = 512
Description = The Cryptographic Services service failed to initialize the VSS backup
"System Writer" object. Details: Could not query the status of the EventSystem service.
System
Error: The RPC server is unavailable. .

Error - 8/13/2012 10:36:45 AM | Computer Name = glc2018 | Source = Microsoft-Windows-CAPI2 | ID = 512
Description = The Cryptographic Services service failed to initialize the VSS backup
"System Writer" object. Details: Could not query the status of the EventSystem service.
System
Error: The RPC server is unavailable. .

Error - 8/13/2012 10:43:49 AM | Computer Name = glc2018 | Source = Microsoft-Windows-CAPI2 | ID = 512
Description = The Cryptographic Services service failed to initialize the VSS backup
"System Writer" object. Details: Could not query the status of the EventSystem service.
System
Error: The RPC server is unavailable. .

Error - 8/13/2012 11:11:56 AM | Computer Name = glc2018 | Source = Microsoft-Windows-CAPI2 | ID = 512
Description = The Cryptographic Services service failed to initialize the VSS backup
"System Writer" object. Details: Could not query the status of the EventSystem service.
System
Error: The RPC server is unavailable. .

Error - 8/13/2012 12:52:54 PM | Computer Name = glc2018 | Source = VSS | ID = 18
Description =

Error - 8/13/2012 12:52:54 PM | Computer Name = glc2018 | Source = VSS | ID = 8193
Description =

Error - 8/13/2012 12:52:54 PM | Computer Name = glc2018 | Source = System Restore | ID = 8193
Description =

[ System Events ]
Error - 2/27/2012 8:09:57 AM | Computer Name = glc2018 | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.
Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%858

Error - 2/28/2012 3:29:19 PM | Computer Name = glc2018 | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.
Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%858

Error - 2/29/2012 8:24:28 PM | Computer Name = glc2018 | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.
Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%858

Error - 3/2/2012 8:05:51 AM | Computer Name = glc2018 | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.
Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%858

Error - 3/5/2012 8:15:01 AM | Computer Name = glc2018 | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.
Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%858

Error - 3/7/2012 8:07:28 AM | Computer Name = glc2018 | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.
Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%858

Error - 3/8/2012 8:10:40 AM | Computer Name = glc2018 | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.
Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%858

Error - 3/9/2012 2:05:04 PM | Computer Name = glc2018 | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.
Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%858

Error - 3/12/2012 7:07:28 AM | Computer Name = glc2018 | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.
Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%858

Error - 3/12/2012 7:07:39 AM | Computer Name = glc2018 | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.
Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%858


< End of report >
 
Any current issues?

p4494882.gif


=======================================

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code:
    :OTL
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
    [2012/08/13 15:59:29 | 000,000,000 | ---D | C] -- C:\FRST
    [2011/12/13 11:53:03 | 000,013,880 | -HS- | C] () -- C:\Users\Kathy Kobe\AppData\Local\oawrkl3i6nhb5npd2otm1w880k4g
    [2011/12/13 11:53:03 | 000,013,880 | -HS- | C] () -- C:\ProgramData\oawrkl3i6nhb5npd2otm1w880k4g
    
    :Commands
    [purity]
    [emptytemp]
    [emptyjava]
    [emptyflash]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

=========================================

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


3. Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.


4. Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 
All processes killed
========== OTL ==========
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\Windows\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
C:\FRST\Quarantine\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\U folder moved successfully.
C:\FRST\Quarantine\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\L folder moved successfully.
C:\FRST\Quarantine\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc} folder moved successfully.
C:\FRST\Quarantine\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\U folder moved successfully.
C:\FRST\Quarantine\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc}\L folder moved successfully.
C:\FRST\Quarantine\{8d9458ec-69f2-7e02-1c1a-6480b16c1adc} folder moved successfully.
C:\FRST\Quarantine folder moved successfully.
C:\FRST\Logs folder moved successfully.
C:\FRST\Hives folder moved successfully.
C:\FRST folder moved successfully.
C:\Users\Kathy Kobe\AppData\Local\oawrkl3i6nhb5npd2otm1w880k4g moved successfully.
C:\ProgramData\oawrkl3i6nhb5npd2otm1w880k4g moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 56960 bytes

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 56504 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Kathy Kobe
->Temp folder emptied: 38760 bytes
->Temporary Internet Files folder emptied: 7681794 bytes
->Java cache emptied: 854161 bytes
->FireFox cache emptied: 95334364 bytes
->Flash cache emptied: 222582 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 3992 bytes
RecycleBin emptied: 1123171 bytes

Total Files Cleaned = 100.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Default

User: Default User

User: Kathy Kobe
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Kathy Kobe
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.57.0 log created on 08132012_145706
Files\Folders moved on Reboot...
C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XGZZBVQU\sirefef-r-giving-me-a-migraine[1].htm moved successfully.
PendingFileRenameOperations files...
File C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XGZZBVQU\sirefef-r-giving-me-a-migraine[1].htm not found!
Registry entries deleted on Reboot...
 
Results of screen317's Security Check version 0.99.43
Windows 7 x86 (UAC is enabled)
Out of date service pack!!
Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.62.0.1300
Java(TM) 6 Update 29
Java version out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (3.6.15) Firefox out of Date!
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 
Farbar Service Scanner Version: 06-08-2012
Ran by Kathy Kobe (administrator) on 13-08-2012 at 15:04:55
Running from "C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CYQAP0PS"
Microsoft Windows 7 Professional (X86)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
Windows Update:
============
BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of BITS. The value does not exist.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2012-05-10 06:51] - [2012-03-30 06:29] - 1287024 ____A (Microsoft Corporation) 55E9965552741F3850CB22CBBA9671ED
C:\Windows\system32\dnsrslvr.dll
[2011-04-13 15:09] - [2011-03-03 01:29] - 0132608 ____A (Microsoft Corporation) B15BE77A2BACF9C3177D27518AFE26A9
C:\Windows\system32\mpssvc.dll
[2009-07-13 19:53] - [2009-07-13 21:15] - 0565760 ____A (Microsoft Corporation) 5CD996CECF45CBC3E8D109C86B82D69E
C:\Windows\system32\bfe.dll
[2009-07-13 19:54] - [2009-07-13 21:14] - 0493568 ____A (Microsoft Corporation) 85AC71C045CEB054ED48A7841AAE0C11
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll
[2009-07-13 19:23] - [2009-07-13 21:16] - 0125952 ____A (Microsoft Corporation) 5FD90ABDBFAEE85986802622CBB03446
C:\Windows\system32\vssvc.exe
[2009-07-13 19:24] - [2009-07-13 21:14] - 1025536 ____A (Microsoft Corporation) 7EA2BCD94D9CFAF4C556F5CC94532A6C
C:\Windows\system32\wscsvc.dll
[2011-12-14 09:00] - [2010-12-21 01:38] - 0073728 ____A (Microsoft Corporation) A661A76333057B383A06E65F0073222F
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll
[2009-07-13 19:30] - [2009-07-13 21:16] - 0589312 ____A (Microsoft Corporation) 53F476476F55A27F580661BDE09C4EC4
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll
[2012-07-11 06:48] - [2012-04-24 00:47] - 0139264 ____A (Microsoft Corporation) 520A108A2657F4BCA7FCED9CA7D885DE
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****
 
Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

===================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

===================================

We have one corrupted registry key affecting Windows updates.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/


Download Seven.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip the file.
You'll find several files inside.
Double click on bits.reg file and confirm the prompt.
Restart computer.
Post new FSS log.
 
Farbar Service Scanner Version: 06-08-2012
Ran by Kathy Kobe (administrator) on 14-08-2012 at 14:25:33
Running from "C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CLJJQNKZ"
Microsoft Windows 7 Professional (X86)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
Other Services:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2012-05-10 06:51] - [2012-03-30 06:29] - 1287024 ____A (Microsoft Corporation) 55E9965552741F3850CB22CBBA9671ED
C:\Windows\system32\dnsrslvr.dll
[2011-04-13 15:09] - [2011-03-03 01:29] - 0132608 ____A (Microsoft Corporation) B15BE77A2BACF9C3177D27518AFE26A9
C:\Windows\system32\mpssvc.dll
[2009-07-13 19:53] - [2009-07-13 21:15] - 0565760 ____A (Microsoft Corporation) 5CD996CECF45CBC3E8D109C86B82D69E
C:\Windows\system32\bfe.dll
[2009-07-13 19:54] - [2009-07-13 21:14] - 0493568 ____A (Microsoft Corporation) 85AC71C045CEB054ED48A7841AAE0C11
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll
[2009-07-13 19:23] - [2009-07-13 21:16] - 0125952 ____A (Microsoft Corporation) 5FD90ABDBFAEE85986802622CBB03446
C:\Windows\system32\vssvc.exe
[2009-07-13 19:24] - [2009-07-13 21:14] - 1025536 ____A (Microsoft Corporation) 7EA2BCD94D9CFAF4C556F5CC94532A6C
C:\Windows\system32\wscsvc.dll
[2011-12-14 09:00] - [2010-12-21 01:38] - 0073728 ____A (Microsoft Corporation) A661A76333057B383A06E65F0073222F
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll
[2009-07-13 19:30] - [2009-07-13 21:16] - 0589312 ____A (Microsoft Corporation) 53F476476F55A27F580661BDE09C4EC4
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll
[2012-07-11 06:48] - [2012-04-24 00:47] - 0139264 ____A (Microsoft Corporation) 520A108A2657F4BCA7FCED9CA7D885DE
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****
 
Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.
 
All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Kathy Kobe
->Temp folder emptied: 92781 bytes
->Temporary Internet Files folder emptied: 22846208 bytes
->Java cache emptied: 2027 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 1118 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 13834 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 22.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Kathy Kobe
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Default

User: Default User

User: Kathy Kobe
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.57.0 log created on 08142012_143530
Files\Folders moved on Reboot...
C:\Users\Kathy Kobe\AppData\Local\Temp\REG4318.tmp moved successfully.
C:\Users\Kathy Kobe\AppData\Local\Temp\REG95E8.tmp moved successfully.
C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KY68MCO2\iframe[2].htm moved successfully.
C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KY68MCO2\page-2[1].txt moved successfully.
C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KY68MCO2\PIE[2].htc moved successfully.
C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CLJJQNKZ\62[1].htm moved successfully.
C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\775QLSEQ\ads[11].htm moved successfully.
C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1NA44WJ1\ads[8].htm moved successfully.
PendingFileRenameOperations files...
File C:\Users\Kathy Kobe\AppData\Local\Temp\REG4318.tmp not found!
File C:\Users\Kathy Kobe\AppData\Local\Temp\REG95E8.tmp not found!
File C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KY68MCO2\iframe[2].htm not found!
File C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KY68MCO2\page-2[1].txt not found!
File C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KY68MCO2\PIE[2].htc not found!
File C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CLJJQNKZ\62[1].htm not found!
File C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\775QLSEQ\ads[11].htm not found!
File C:\Users\Kathy Kobe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1NA44WJ1\ads[8].htm not found!
Registry entries deleted on Reboot...
 
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