Verizon's updated "Unlimited" plans are just as confusing as before

David Matthews

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Staff member
In brief: Verizon has updated its "Unlimited" plans expanding the previous three into four plans. While some features such as lower prices and the 5G fee waiver are welcome, other decisions such as downgrading video streaming on some plans while upgrading it on others are baffling.

Verizon has unveiled an update to its unlimited plans that makes some things better and some a little more confusing. The new plans are replacing the current three offerings and will be $5 cheaper. Verizon is also waiving the $10/month fee to use 5G on most of the plans.

The cheapest plan, Start Unlimited, will set you back $70 for one line and includes unlimited talk and text as well as "unlimited" 5G and 4G LTE data with 480p video streaming. Apple Music is also included for six months. However there's an important caveat: unlike the more expensive plans, Start Unlimited doesn't contain any guaranteed "premium" data. That means that Verizon can throttle your connection at any time if there's tower congestion. Mobile hotspot is also disabled. That may not be a problem for people who are primarily on Wi-Fi, but it is notable.

Verizon split up its previous Beyond Unlimited into two options, each costing $80 for one line. The first option, Play More, includes unlimited 5G and 25GB of 4G LTE data before throttling. Customers also get 15GB of hotspot data and free Apple Music.

Here's where it gets a little confusing. The other $80 plan, Do More, has most of the same features except that video streaming is downgraded back to 480p and Apple Music is only free for 6 months. However, the premium data allotment goes up to 50GB. Do More also adds half off a tablet or Jetpack and 500GB of cloud storage.

The top tier plan, Get More, combines Do More and Play More, and bumps up the premium data to 75GB and mobile hotspot data to 30GB. Video streaming resolution goes back to 720p and Apple Music is included.

Earlier this year, Verizon introduced the Just Kids wireless plan with the added convenience of parental controls. This plan allows unlimited talk and text to 20 approved contacts and 5GB of 4G LTE data. However, this plan doesn't include mobile hotspot or Apple Music and limits video streaming to 480p resolution.

Verizon announced four additional U.S. cities for their 5G rollout this week. Initially, the company charged a $10 monthly fee for 5G data however that is being waived for the new plans, at least temporarily. Verizon's 5G coverage is still sparse, even in the cities that have received 5G service, so the fee waiver makes it a little better.

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Incredible "look at our new fast 5g network, but we've lowered your video streams to 480p".

"For a monthly fee you can drive around in our Ferrari, but we've limited it to 30mph".
 
5G has serious penetration issues. I was actually experiencing an issue last night where one wall of my house was one too many for the 5G signal to penetrate - but moving the device slightly past that wall was the only way to recieve the signal.
 
I'm not sure Verizon has looked up the meaning of the word 'unlimited'.
It is unlimited. You don't just stop getting high speed after the cap, you get re-prioritized. Data wise you get put behind others who have not hit their cap. I have a 22gb soft cap and go over it by quite a bit every month. I have never had any issues. Also, this article says its throttling, it is not.
 
I'm not sure Verizon has looked up the meaning of the word 'unlimited'.
It is unlimited. You don't just stop getting high speed after the cap, you get re-prioritized. Data wise you get put behind others who have not hit their cap. I have a 22gb soft cap and go over it by quite a bit every month. I have never had any issues. Also, this article says its throttling, it is not.

Imagine not knowing what "un" means.
 
The unlimited obviously means unlimited data. It doesn't mean you get unlimited bandwidth or that there are no limits to the service at all. That is unrealistic.

Oh, so now you want us to imagine that you don't know what "imagine" means?

Their "unlimited" plans are anything but, even now. I've had one for years. It caps out all the time on "data", especially on the road. Let us know when you use their service extensively as a rational test so your opinion will matter? I'm on your side, as soon as you have one.
 
Oh, so now you want us to imagine that you don't know what "imagine" means?

Their "unlimited" plans are anything but, even now. I've had one for years. It caps out all the time on "data", especially on the road. Let us know when you use their service extensively as a rational test so your opinion will matter? I'm on your side, as soon as you have one.
I drive for FedEx 10+ hours a day "on the road" and stream music, podcasts and YouTube constantly. Netflix on breaks. I have been doing this for the past three years. Not once had a slow down. Is that extensive enough?
 
I drive for FedEx 10+ hours a day "on the road" and stream music, podcasts and YouTube constantly. Netflix on breaks. I have been doing this for the past three years. Not once had a slow down. Is that extensive enough?

You actually think streaming uses a lot of data? =D
 
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