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Verizon's updated "Unlimited" plans are just as confusing as before

By David Matthews ยท 13 replies
Aug 2, 2019
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  1. Verizon has unveiled an update to its unlimited plans that makes some things better and some a little more confusing. The new plans are replacing the current three offerings and will be $5 cheaper. Verizon is also waiving the $10/month fee to use 5G on most of the plans.

    The cheapest plan, Start Unlimited, will set you back $70 for one line and includes unlimited talk and text as well as "unlimited" 5G and 4G LTE data with 480p video streaming. Apple Music is also included for six months. However there's an important caveat: unlike the more expensive plans, Start Unlimited doesn't contain any guaranteed "premium" data. That means that Verizon can throttle your connection at any time if there's tower congestion. Mobile hotspot is also disabled. That may not be a problem for people who are primarily on Wi-Fi, but it is notable.

    Verizon split up its previous Beyond Unlimited into two options, each costing $80 for one line. The first option, Play More, includes unlimited 5G and 25GB of 4G LTE data before throttling. Customers also get 15GB of hotspot data and free Apple Music.

    Here's where it gets a little confusing. The other $80 plan, Do More, has most of the same features except that video streaming is downgraded back to 480p and Apple Music is only free for 6 months. However, the premium data allotment goes up to 50GB. Do More also adds half off a tablet or Jetpack and 500GB of cloud storage.

    The top tier plan, Get More, combines Do More and Play More, and bumps up the premium data to 75GB and mobile hotspot data to 30GB. Video streaming resolution goes back to 720p and Apple Music is included.

    Earlier this year, Verizon introduced the Just Kids wireless plan with the added convenience of parental controls. This plan allows unlimited talk and text to 20 approved contacts and 5GB of 4G LTE data. However, this plan doesn't include mobile hotspot or Apple Music and limits video streaming to 480p resolution.

    Verizon announced four additional U.S. cities for their 5G rollout this week. Initially, the company charged a $10 monthly fee for 5G data however that is being waived for the new plans, at least temporarily. Verizon's 5G coverage is still sparse, even in the cities that have received 5G service, so the fee waiver makes it a little better.

    Permalink to story.

  2. psycros

    psycros TS Evangelist Posts: 2,821   +2,666

    I'm shocked, I tell you. No, really..who would have seen this coming?

    Oh yeah, everyone.
    loki1944 and JaredTheDragon like this.
  3. loki1944

    loki1944 TS Maniac Posts: 221   +142

    What is certain is that you will get screwed.
    JaredTheDragon and trparky like this.
  4. Draconian

    Draconian TS Enthusiast Posts: 86   +16

    They used to offer 1080p streaming on 4G LTE.
  5. Burty117

    Burty117 TechSpot Chancellor Posts: 3,531   +1,333

    Incredible "look at our new fast 5g network, but we've lowered your video streams to 480p".

    "For a monthly fee you can drive around in our Ferrari, but we've limited it to 30mph".
    Bubbajim likes this.
  6. QuantumPhysics

    QuantumPhysics TS Evangelist Posts: 1,578   +1,177

    5G has serious penetration issues. I was actually experiencing an issue last night where one wall of my house was one too many for the 5G signal to penetrate - but moving the device slightly past that wall was the only way to recieve the signal.
  7. Theinsanegamer

    Theinsanegamer TS Evangelist Posts: 1,608   +1,820

    Screw verizon. Dumped them years ago, still dont regret it.
  8. Bubbajim

    Bubbajim TechSpot Staff Posts: 695   +676

    I'm not sure Verizon has looked up the meaning of the word 'unlimited'.
    JaredTheDragon, Athlonite and zorven like this.
  9. Axiarus

    Axiarus TS Evangelist Posts: 474   +273

    It is unlimited. You don't just stop getting high speed after the cap, you get re-prioritized. Data wise you get put behind others who have not hit their cap. I have a 22gb soft cap and go over it by quite a bit every month. I have never had any issues. Also, this article says its throttling, it is not.
    cliffordcooley likes this.
  10. JaredTheDragon

    JaredTheDragon TS Guru Posts: 633   +407

    Imagine not knowing what "un" means.
  11. Axiarus

    Axiarus TS Evangelist Posts: 474   +273

    The unlimited obviously means unlimited data. It doesn't mean you get unlimited bandwidth or that there are no limits to the service at all. That is unrealistic.
  12. JaredTheDragon

    JaredTheDragon TS Guru Posts: 633   +407

    Oh, so now you want us to imagine that you don't know what "imagine" means?

    Their "unlimited" plans are anything but, even now. I've had one for years. It caps out all the time on "data", especially on the road. Let us know when you use their service extensively as a rational test so your opinion will matter? I'm on your side, as soon as you have one.
  13. Axiarus

    Axiarus TS Evangelist Posts: 474   +273

    I drive for FedEx 10+ hours a day "on the road" and stream music, podcasts and YouTube constantly. Netflix on breaks. I have been doing this for the past three years. Not once had a slow down. Is that extensive enough?
  14. JaredTheDragon

    JaredTheDragon TS Guru Posts: 633   +407

    You actually think streaming uses a lot of data? =D

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