Hardware Microsoft Surface Laptop 7 powered by Snapdragon X SoC gets flagged on Amazon as a "frequently returned item" The Surface Laptop 7 currently holds a 4.2-star rating, with 12 percent being one-star By Skye Jacobs, March 23, 2025, 10:12 AM 7 comments
Hardware Industry Intel claims retailers are facing high return rates for Snapdragon PCs, Qualcomm denies it Undeterred, Qualcomm believes Arm-based processors could power about 50% of client PCs in the coming years By Skye Jacobs, December 14, 2024, 3:07 PM 27 comments
Hardware Industry Intel is out of stock of replacement Raptor Lake CPUs Replenishing stock could take three to five weeks By Daniel Sims, September 6, 2024, 8:13 AM
AI Hardware More people are returning the Humane Ai Pin than buying it Who would have thought people don't want a $700 device that's been universally criticized? By Rob Thubron, August 8, 2024, 10:13 AM
Hardware Electronics Intel extends Raptor Lake CPU warranty by two years due to crashing issues OEM customers must refer to pre-built manufacturer warranties By Daniel Sims, August 2, 2024, 10:17 AM 28 comments
Tech Culture Hardware Debates rage after PC retailer denies claim it sent customer an RTX 3050 instead of RMA'd RTX 4070 Ti Who's in the wrong? By Rob Thubron, April 10, 2024, 10:35 AM 11 comments
Hardware Gaming EVGA is charging scalper prices for its Advanced RMA service It's easy to understand why By Rob Thubron, August 6, 2021, 7:39 AM 35 comments
Gaming Steam user gets refund for "amazing" game because it's short, rebuys it after dev highlights practice The player admitted his actions were "scummy" By Rob Thubron, April 14, 2021, 5:15 AM 12 comments
Car Tech Tesla weakens its 4-year used vehicle warranty days after scrapping its 7-day return policy Not a great look for Tesla By Cohen Coberly, October 19, 2020, 2:57 PM 7 comments
Apple Wearable Tech Apple's new Solo Loop bands have to be returned with the watch to be replaced Not a matter of being a single unified unit, you just can't be trusted to change a band By Cal Jeffrey, September 22, 2020, 1:11 PM 14 comments
Industry Kohl's will process your Amazon returns for free beginning in July Kohl's can package and ship your returns for you By Cohen Coberly, April 23, 2019, 2:35 PM 7 comments
The Web Electronics Reverse supply chain: Reselling Amazon returns has become a billion-dollar business Products are resold at 5 - 15% of their original cost By Isaiah Mayersen, January 26, 2019, 11:16 AM 11 comments
Industry Amazon is now taking returns through its locker system By Justin Kahn, April 2, 2014, 1:30 PM
Apple Industry Australian consumer group issues court order forcing Apple to offer 24-month product warranties By Justin Kahn, December 18, 2013, 5:00 PM 7 comments