I am looking at a friend's dad's laptop for him. He, sadly, fell for the Windows phone call scam. I'm sure many will have heard of it: They call up pretending to be from Windows, if you're silly enough, you allow them to remotely access your computer, and you sent them payment... Luckily their bank was alerted to the weird goings on and nothing was taken. But now my friend's dad is a little wary about the after effects of this. He wants to make sure there are no software remnants/ trackers etc. I'm new to this kind of threat but have been through the basics: add and remove programs, checked the processes to make sure there are no weird ones, anti virus checkers etc. Is there anything else I should check, or is there anything/where else I should check to make sure there is no lasting effect. I'm also thinking of maybe a key logger. I know it's unlikely they went to such an extent would prefer to cut and run, but as I said, I'm new to this kind of threat. Any info is greatly appreciated. Thanks!