Instructions:
Windows XP
- Download the Trend Micro Diagnostic Toolkit.
- Click Run when the File Download window appears. The Trend Micro Diagnostic Toolkit window appears after the download finishes.
- Click the Uninstall tab, then click 1. Uninstall software. The Toolkit will automatically detect the Trend Micro program that is currently installed.
- Click Uninstall. After the program finishes uninstalling, you will then be asked to restart your computer.
- Click Yes
Windows Vista or Windows 7
- Click your Windows operating system version to download the Trend Micro Diagnostic Toolkit.
- Click Run when the File Download window appears. The User Account Control window will appear.
- Click Yes. After the download finishes, the Trend Micro Diagnostic Toolkit window appears.
- Click the Uninstall tab, then click 1. Uninstall software. The Toolkit will automatically detect the Trend Micro program that is currently installed.
- Click Uninstall.
- After the program finishes uninstalling, you will then be asked to restart your computer.
- Click Yes.