What's New:

  • Resolved issue where macOS-10.12 user is unable to create a new Time Machine backup.

Updating the firmware on your WD My Cloud DL2100:

These instructions represent a manual update.

Important: My Cloud product requires a hard drive inserted into the bay and a volume must be created to perform the firmware update. Do not interrupt the firmware upgrade process. Doing so may cause the device to malfunction or unable to boot. If you are using the manual update method, do not rename the firmware file. Doing so will cause the manual update to fail and can corrupt the system.

  • Download the firmware to your desktop.
  • Unzip the file and you will find the actual firmware in this format: My_Cloud_DL2100_1.06.xx.bin
  • Save this to your desktop.
  • Open the WD My Cloud DL2100 Dashboard UI.
  • Go to Settings >> Firmware Update.
  • Under the section Manual Update, click the Update From File button and a window will open.
  • Browse to where you saved the My_Cloud_DL2100_1.06.xx.bin file and select it.
  • You will see a pop up confirming to upgrade your firmware, click Ok.