Real-time AI voice technology alters accents in Indian call centers for better clarity
Software softens accents while keeping the speaker's tone, emotion, and identity intact
Call center articles
Authorities bust multi-million message SMS fraud and 730 million call VoIP scam in Thailand
The scale and technological sophistication of the scam is staggering
AI is being used to identify and soothe stressed call center workers with photo montages
It also plays calming music and offers inspirational quotes
German police hail takedown of Europe's "largest" call center scam network in operation Pandora
Ringleaders traded their headsets for handcuffs
Generative AI could soon decimate the call center industry, says CEO
There could be "minimal" need for call centres within a year
The CEO who replaced 90% of his support staff with AI warns that copy-paste jobs are dead
India and the Philippines could be hit hardest by generative AI
Microsoft is warning of malware spread via call centers
Free trial email? It's probably a scam