Asus customer says $10,000 ROG anniversary bundle order was canceled, forcing them to pay $500 more
Cancelled tracking, missing updates, and a mysterious return created a month-long support nightmare
Amazon to bring 30-minute drone delivery to 500 US locations by the end of 2026
Prime Air is finally scaling up after 13 years of false starts, crashes, and FAA investigations
Looking ahead: Of the many sci-fi tropes we've seen over the years, few are as close to becoming real as skies full of delivery drones, and Amazon is leading the way. The retail giant has announced that it plans to expand its Prime Air drone delivery service to 500 cities and towns in the United States by the end of 2026, bringing under-30-minute deliveries to tens of millions of people in the country.
NYC could force Amazon and FedEx to directly employ its delivery drivers
Amazon is threatening to move out of New York if the bill passes
Boston Dynamics tests Spot as a delivery assistant that carries packages
A planned pilot would see Spot help deliver 200 packages per day
PepsiCo deploys fleet of driverless trucks to deliver Doritos and drinks in three states
No safety driver, no test environment
Amazon and USPS reach new shipping deal that keeps most package volume intact
Amazon agrees to maintain about 80% of its USPS shipments
Amazon is spending $4 billion to bring next-day delivery service to rural America
Expansion comes as UPS and FedEx scale back in remote areas
Amazon says USPS 'walked away at the eleventh hour' from delivery deal talks
The fallout could not come at a worse time for a cash-strapped Postal Service
Amazon adds 1-hour and 3-hour delivery options, but convenience comes at a premium
New paid delivery tiers are rolling out to more than 2,000 US cities and towns
Pokémon Go's AR data has been turned into centimeter-accurate navigation for delivery robots
Connecting the dots: Pokémon Go's global AR craze is now steering something far more prosaic than virtual Pikachu: real delivery robots trying to find the right doorway on a crowded city block. The same location data and street-level imagery that once anchored monsters to sidewalks and plazas have been repurposed by Niantic. Coco Robotics is now using that technology to guide its sidewalk bots through dense urban areas where GPS alone is too unreliable to keep them on course.
The rise of delivery robots is sparking vandalism, protests, and debate
Tech firms say robots lower emissions; critics see them as intruding metal nuisances
Robots on the sidewalk: big cities' experiment in automation meets mixed reviews
From novelty to nuisance, these delivery robots are becoming part of city life
DoorDash expands autonomous delivery with four-wheeled "Dot" robot
Dot is designed to tackle larger orders and longer routes
New FAA proposal could clear path for nationwide drone deliveries
Drone delivery to millions of homes?
Amazon sets sights on humanoid robots for last-mile delivery
The robots will ride in Rivian electric vans and deliver packages to customers' doorsteps
Amazon faces lawsuit for limiting Prime deliveries in two Washington D.C. areas over safety concerns
The lawsuit claims Amazon never informed residents
Amazon is developing smart glasses to help guide its drivers and shave seconds off delivery times
Great news for drivers, who will have to carry more and make extra stops
Vayu Robotics introduces Lidar-free delivery drone powered by an AI foundation model
Will AI algorithms turn robotic delivery drones into a common sight on urban streets?
Amazon is using generative AI to reduce damaged and incorrect deliveries
Resulting in happier customers and less pollution, hopefully
Ghost kitchens are vanishing due to mounting criticism and demand
Delivery-only services are coming up short in the post-pandemic era
Amazon Pharmacy leverages AI and local distribution to speed up prescription deliveries
AI delivers speed and accuracy when filling medications
Wendy's is ready to airdrop a Baconator on your doorstep
In brief: DoorDash and Alphabet subsidiary Wing have launched their first joint drone delivery program in the US. Select customers in Christiansburg, Virginia, can now order eligible menu items from Wendy's through DoorDash and choose to have it delivered via drone. If eligible, they'll see the option for drone delivery during checkout.
For the first time ever, Uber turns a profit for the full year
From money loser to money maker, Uber's come a long way
New DoorDash pop-up warns non-tipping customers to expect a longer wait for orders
Currently only a test, but it's expected to be rolled out more broadly
Tip shaming and nudging: the growing controversy surrounding online food delivery services like DoorDash
Maybe companies should pay their workers more?