What's new:

  • Updated DLNA media server engine
  • Supports Windows 8 operating system
  • Supports quota settings for Apple Time Machine® backups
  • Supports a "View My Files" link in the dashboard that opens the public share
  • Supports opening of each individual share through the dashboard under Shares section
  • Supports messaging in the dashboard to alert if a new firmware update is available
  • Supports messaging to inform users that the drives are accessible while RAID conversion is in progress
  • Resolved issue of Apple Time Machine requesting to create a new backup
  • View release notes for additional information

Known Issue

  • After updating your device, the updated DLNA® media server will rebuild the database to allow continued streaming of music, videos and pictures. Depending on the quantity of media files stored to your device, the database rebuilding process may take several hours to complete. During this time, you will not be able to stream your media content. After the rebuild is complete, you will be able to access and play your media files through your media player.


  1. Download the latest firmware to your desktop.
  2. In Windows XP, Windows Vista or Windows 7 launch the WD QuickView and select Dashboard to open the user interface. Mac users can use WD QuickView for Mac or Bonjour.
  3. Enter your password and click the Login button at the main login screen if you have secured your device previously with a password.
  4. From the main dashboard screen, click Settings.
  5. Under the System tab, click the Updates heading to expand the section.
  6. Click the Update from File button.
  7. Browse to the location where you saved the firmware file and select it.
  8. Update Firmware pop up window will appear, then click the Ok button to proceed with the firmware update. Once the process is complete, the device will reboot. This process will take a few minutes.