Scammers hijack real support pages to show fake phone numbers
Hackers are also manipulating Google ads to plant fake support numbers
Tech support articles
Microsoft gives Windows 10 users three extra years of Office support
The transition to Windows 11 appears slower than expected
HP forced customers to wait 15 minutes for tech support - on purpose - backpedaled after backlash
After backlash, HP said it was just trying to raise awareness of its online support options
Facepalm: In what might be one of the biggest gaffs of the year, HP is trying to dislodge its foot from its mouth after getting caught intentionally forcing customers to wait for 15 minutes on technical support calls. Even HP's customer service staff criticized the bafflingly dumb move.
"We loved VMware. Now we hate it": Customers react to Broadcom's changes
VMware users face skyrocketing costs and support issues after Broadcom acquisition
Bill Gates, a bug, and a late-night fix: A classic tech support tale
IT support rants can go far if you reach the right person at Microsoft
Asus promises to improve customer service protocols following RMA controversy
Customers can ask the company to re-examine past claims
NASA resumes communications with Voyager 1 probe after remote fix, 15 billion miles from Earth
The Voyager flight team performed a remote support miracle
Windows 10 Enterprise and Education editions will soon enter end of life status
Organizations will be pushed to upgrade to the latest Windows 10 release or to Windows 11
Guide to Choosing a New Graphics Card: 5 Key Questions Before Buying
When it comes to upgrading your graphics card, you need to ensure that you're getting the right one for your needs, PC specs, and wallet. We ask five important questions as a guide to help you with choosing a new GPU.
The FBI warns that tech support scams are still popular
And people are still falling for them
Apple and Razer score top spots in tech support test, while MSI comes in last
Razer is threatening Apple's place at the top
Samsung partners with uBreakiFix to bring in-person device repairs in the US
All repairs will use 'genuine' Samsung parts
My Month Without a Smartphone
#ThrowbackThursday You've probably seen plenty of "I spent a week without my smartphone" articles based on short social experiments. Two things make this article different from all those others. First, I've been without my device for over a month now, not a week. And second, I didn't choose to go this long without my phone, it was taken from me – in a way.
Troubleshooting and Fixing Windows 8's Boot Configuration
Windows 8 received a decent amount of enhancements on the desktop side that I tend to appreciate versus running Windows 7. One such area of improvement is notification management and how it handles updates and system restarts. Running the final version of the OS for a few months now, it's been a painless affair until this past weekend.
Unable to boot all of sudden, after some troubleshooting I settled on the idea that it wasn't a hardware problem. With a long history of dual booting different versions of Windows over the years, finding a corrupt MBR, boot sector, or Boot Configuration Data (BCD) is nothing new, but it took me longer than usual to come to a solution.
