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How to fix Pidgin issue connecting to AIM, ICQ – receiving ‘unexpected response’

with 34 comments

It was recently brought to our attention that the popular open source IM client Pidgin — and potentially Adium in the Mac — are having trouble connecting to AIM and AOL messaging clients receiving a “Received unexpected response from” error. There is a simple fix that has been confirmed to work from one of our staff members:

1. On the top menu click on Accounts
2. Modify your AIM or ICQ account
3. On the Advanced tab, untick the ‘Use clientLogin/Use SSL’ checkbox
4. Save and you’re done

Pidgin unexpected response fix

Pidgin unexpected response fix

The source of the problem is still unknown, however this fix seems to be working for everyone. BTW, going back and forth with previous versions of Pidgin will not work, so just try the above.

Written by Julio Franco

January 13th, 2010 at 6:16 pm

34 Comments so far

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  1. This fix works on the latest update to pidgin 2.6.4 on debian squeeze. Thanks.


    13 Jan 10 at 7:51 pm

  2. Worked; thanks.


    13 Jan 10 at 10:03 pm

  3. Thank you so much! I really was confused as to why it was acting up.


    13 Jan 10 at 10:05 pm

  4. Goodness, this problem has been bothering me for the past few days! Thanks so much for the fix, it worked perfectly.


    14 Jan 10 at 1:36 am

  5. it did not work for me… i’ve tried multiple times


    14 Jan 10 at 2:31 am

  6. Worked a treat, thanks!


    14 Jan 10 at 3:56 am

  7. great, thanks :)


    14 Jan 10 at 7:03 am

  8. Running Linux & Pidgin 2.6.5
    Made the change and it works like a champ- thank you

    J T

    14 Jan 10 at 1:33 pm

  9. THANK YOU! I have been using Pidgin 2.6.5-1.fc12 on Linux (Fedora 12) for quite a while with no problem until just the other day. Something changed. Don’t know if it was a Pidgin update or something on AOL’s side. But this fix did the trick. And so painless! Yay!


    14 Jan 10 at 5:02 pm

  10. Worked easily! Thanks for the fix.


    14 Jan 10 at 7:24 pm

  11. Thanks a bunch! I tried an old version with no luck, then googled the error and this page was one of the first in the results. Works perfectly!


    14 Jan 10 at 8:06 pm

  12. Worked like a charm. Thanks a million.

    Duyun Chen

    14 Jan 10 at 8:58 pm

  13. It worked indeed, but WHY is all this?


    15 Jan 10 at 7:25 am

  14. This made my day… I really didn’t want to re-download AIM and all the bloatware that it comes with. Thank you


    15 Jan 10 at 10:55 am

  15. yeh its working fine…thanks


    15 Jan 10 at 12:30 pm

  16. not working now… i get a “unknown reason” error now


    29 Jan 10 at 12:18 pm

  17. THANKS! WOrked!


    9 Feb 10 at 4:11 pm

  18. THANK YOU!! This worked perfectly.

    I spent most of the morning looking through Pidgin’s forums to come up empty handed. You’re awesome!!


    9 Feb 10 at 5:40 pm

  19. Worked for me so far — thanks!


    10 Feb 10 at 10:46 am

  20. Thanks a lot! Worked great for me. This had been my problem for quite a while now & its annoying.

    Just unticked the “USE CLIENT LOGIN” & still enabled SSL.

    I’m on windows btw.


    18 Feb 10 at 3:33 pm

  21. Worked for me on CentOS 5. This will make life a bit easier…


    19 Feb 10 at 12:13 pm

  22. It works, the instructions are not very clear, just make sure the status of your check boxes in the Modify Account, match the image posted here by Julio.
    -Use Client Login UNCHECKED

    Thanks a lot for the fix, it was driving me crazy.


    20 Feb 10 at 9:37 am

  23. AWESOME!!! I was so frustrated of having to be running to aim apps simultaneously!


    23 Feb 10 at 10:15 am

  24. IT WORKED!! I’ve had this problem for ages and had no idea what to do about it…yay for Google (:


    8 Mar 10 at 2:26 pm

  25. works, thanks


    25 Mar 10 at 7:39 pm

  26. Works great. Thanks!


    14 Apr 10 at 2:42 pm

  27. thanks for the solution. it is a great help!


    19 Apr 10 at 1:11 am

  28. Works perfectly even with the Windows Binary version 2.6.6


    20 Apr 10 at 9:13 pm

  29. THANKS.

    Worked immediately.

    OG Bobby Johnson

    24 Apr 10 at 3:09 pm

  30. it doesn’t work for me D: …


    24 Apr 10 at 7:36 pm

  31. that worked! (linux, pidgin 2.6.5)


    28 Apr 10 at 3:06 pm

  32. Awesome, that did the trick!


    2 May 10 at 5:16 pm

  33. excellent. solution works for 2.5.8 on windows vista. thanks!


    28 Jul 10 at 8:05 am

  34. Holy crap, you are awesome! I haven’t used my AIM in ages, but a friend just moved overseas and that’s all he uses; this article is a lifesaver!


    29 Aug 10 at 6:30 pm

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