Industry European Commission accuses Amazon of using third-party seller data to bolster its own products More antitrust headaches for the retailer By Cohen Coberly, November 10, 2020, 4:22 PM 10 comments
Tech Culture Mobile Amazon will unbox your brand-new Motorola Razr to fold it shut before shipping Retailer apologizes to customers for fingerprints they might notice on their new phone By Humza Aamir, October 30, 2020, 8:03 AM 25 comments
Software Microsoft GameStop and Microsoft announce 'strategic partnership' This may be more of a win for Microsoft than GameStop By David Matthews, October 8, 2020, 5:28 PM
Electronics Apple Apple removes Logitech, Sonos and Bose audio gear from its stores An indicator that new Apple-branded audio products are inbound? By Shawn Knight, October 6, 2020, 8:46 AM 21 comments
Industry Amazon expands its return window for 'most' items to January 31, 2021 You can return items even after the usual 30-day limit By Cohen Coberly, October 6, 2020, 6:40 AM
The Web Industry Amazon accused of price gouging throughout the pandemic Some essential items quadrupled in price, likely breaking price gouging laws By Eric Hamilton, September 13, 2020, 10:55 AM 16 comments
Industry Amazon will reportedly bring its cashierless retail tech to Whole Foods in 2021 Bad news for human employees By Cohen Coberly, August 24, 2020, 6:06 PM
Tech Culture Apple The first "floating" Apple store opens soon in Singapore Cool to the core By Rob Thubron, August 24, 2020, 8:15 AM 7 comments
Tech Culture The Web Amazon wants to turn failed malls into fulfillment centers Your local failed mall could soon become an Amazon fulfillment center By Shawn Knight, August 9, 2020, 4:50 PM 15 comments
Industry Apple Apple wants its UK store rents reduced by 50% After it became the most profitable company in the world By Rob Thubron, August 3, 2020, 6:59 AM 10 comments
The Web Rakuten Marketplace, formerly Buy.com, is pulling out of the US Amazon likely won't mind By Shawn Knight, July 31, 2020, 1:19 PM
Industry The Web Amazon's online retail dominance may be partly explained by high seller fees The retail giant is in the crosshairs for its "heads-we-win, tails-you-lose" policies By Adrian Potoroaca, July 31, 2020, 5:54 AM
Tech Culture Amazon's Dash Cart will track the items you place in it, let you walk out without checking out at the cashier The Dash Cart will debut in Amazon's Woodland Hills grocery store in California later this year By Humza Aamir, July 14, 2020, 8:39 AM 7 comments
Industry Amazon stiffens seller storage rules to avoid logistical headaches this holiday season Prime Day is still MIA By Shawn Knight, July 13, 2020, 1:30 PM
Microsoft Industry Microsoft is permanently closing all of its retail stores Microsoft won't be reopening its retail stores... ever By Shawn Knight, June 26, 2020, 9:48 AM 21 comments
The Web The European Commission is readying charges against Amazon for abusing third-party seller data The company could be fined up to $28 billion By Adrian Potoroaca, June 11, 2020, 9:28 PM 16 comments
Apple Apple shares retail store reopening strategy A cautious approach to reopening Apple retail stores By Shawn Knight, May 18, 2020, 11:31 AM
The Web Amazon 'unintentionally' buried competitors with faster delivery in search queries Vendors that self-ship do not have to delay non-essentials, but are struggling for visibility By Cal Jeffrey, March 27, 2020, 2:56 PM
Electronics Industry Best Buy employees will bring your purchase out to your car Best Buy is also shifting to curbside pick-up By Shawn Knight, March 22, 2020, 4:49 PM 14 comments
Industry Amazon is selling its cashier-free technology to other retailers Another potentially lucrative revenue stream By Shawn Knight, March 9, 2020, 12:01 PM
Industry Walmart to unveil Amazon Prime rival as early as next month Walmart+ has been in the works for more than 18 months By Shawn Knight, February 27, 2020, 2:02 PM
Tech Culture Industry Amazon opens first full-sized cashier-free grocery store in Seattle Grocery shopping without the lines, checkouts and registers By Shawn Knight, February 25, 2020, 10:55 AM 30 comments
Tech Culture Bose is shutting down all of its 119 retail stores in North America, Europe, Japan, and Australia Affected employees will be offered outplacement assistance and company severance By Humza Aamir, January 16, 2020, 7:12 AM 8 comments
Industry The Web US shoppers expected to return $100 billion worth of unwanted goods purchased this holiday season Online purchases are three times as likely to be returned By Shawn Knight, December 30, 2019, 3:46 PM 15 comments
Gaming Sony will now sell you PS4 consoles and accessories directly PS Direct may want to compete with other online retailers, but it has some hurdles to conquer first By Cal Jeffrey, September 25, 2019, 4:14 PM