Subscriptions articles

microsoft cloud microsoft 365 australia accc copilot chatbots lawsuit

Microsoft apologizes for upselling Copilot bundles, offers refunds to millions of users

Microsoft 365 subscribers can keep their current plan or switch to a Copilot-free option
What just happened? Just days after facing a potentially costly complaint from Australian regulators, Microsoft is now seeking to resolve the issue amicably. The company has expressed regret over its failure to properly communicate information about cheaper subscription options, though authorities in Canberra could still pursue a harsh penalty.
vpnsecure acquisition vpn subscriptions

VPN service cancels customers' lifetime subscriptions after takeover, says new owners didn't know they existed

Lifetime subscriptions rarely last a lifetime
WTF?! When you see an advertisement for a "lifetime" subscription to something, always remember that it rarely means your lifetime. Those who took out lifetime subscriptions to VPNSecure discovered this when the company was taken over by new owners who promptly canceled the subs. Their excuse? They didn't know some customers had them.