Microsoft 365 articles

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Microsoft rolls out Copilot "vibe working" mode for Word, Excel, and PowerPoint

What exactly does "engagement" in a word processor mean?
In brief: Microsoft is bringing Copilot's "agentic" mode to its Office productivity suite. With it, users will be able to provide instructions and let the system generate documents on their behalf. Despite ongoing concerns about hallucinations, the Redmond-based company says customers have responded positively to these capabilities.
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Microsoft 365's latest outage is a reminder that the cloud isn't always there

Users report Microsoft 365 "goes down multiple times a year"
Facepalm: Since launching Windows 365 in 2021, Microsoft has aggressively promoted its cloud PC subscription service, some say to the detriment of local computing. However, recent outages have illustrated the new risks that arise when users and businesses offload their software and files to external servers. Is Windows 365 reliable enough to become a pillar of IT?
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Microsoft apologizes for upselling Copilot bundles, offers refunds to millions of users

Microsoft 365 subscribers can keep their current plan or switch to a Copilot-free option
What just happened? Just days after facing a potentially costly complaint from Australian regulators, Microsoft is now seeking to resolve the issue amicably. The company has expressed regret over its failure to properly communicate information about cheaper subscription options, though authorities in Canberra could still pursue a harsh penalty.
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Businesses around the world hit by 'Blue Screen of Death' following faulty CrowdStrike update

Microsoft 365 apps and services have been experiencing problems, too
What just happened? The dreaded Blue Screen of Death has been hitting Windows machines across the world as they boot up, impacting banks, airlines, media outlets, food chains, and many other businesses. It's been confirmed that the problem stems from security firm CrowdStrike and an issue with its Falcon Sensor agent. There's also been an apparent separate issue with Microsoft 365 apps and services.