Chatbots articles

microsoft cloud microsoft 365 australia accc copilot chatbots lawsuit

Microsoft apologizes for upselling Copilot bundles, offers refunds to millions of users

Microsoft 365 subscribers can keep their current plan or switch to a Copilot-free option
What just happened? Just days after facing a potentially costly complaint from Australian regulators, Microsoft is now seeking to resolve the issue amicably. The company has expressed regret over its failure to properly communicate information about cheaper subscription options, though authorities in Canberra could still pursue a harsh penalty.