Copilot articles

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Dell admits customers are not buying PCs just because they "have AI"

Crystal ball: Nearly every major tech company is now trying to oversell this inflated "AI-powered" narrative, and the PC market is no exception. Dell, who happens to be shipping a lot of PCs to every corner of the world, is apparently taking a more skeptical stance moving forward, arguing that the push is misguided because customers are not lining up to buy new "AI PCs" at all.
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Microsoft faces reality check on AI ambitions as Copilot and Foundry struggle to meet goals

Insiders claim it has scaled back sales quotas, Redmond says that's false
Winners & losers: It's hard to argue that we aren't in the midst of an AI bubble – analysts and AI CEOs largely agree. While there are no signs of a crash yet, Microsoft may be the first company to show signs that it overestimated enterprise and consumer interest.
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Microsoft apologizes for upselling Copilot bundles, offers refunds to millions of users

Microsoft 365 subscribers can keep their current plan or switch to a Copilot-free option
What just happened? Just days after facing a potentially costly complaint from Australian regulators, Microsoft is now seeking to resolve the issue amicably. The company has expressed regret over its failure to properly communicate information about cheaper subscription options, though authorities in Canberra could still pursue a harsh penalty.